Walked in for an international drivers permit 15 minutes before they closed. The team was great…read moreand got me out right on time.

Not worth the membership. I called due to a flat tire on the freeway. Was told that I was in the…read moreradius to be towed home by the representative. When the tow company called they stated I was not in the radius and it would be $43 out of pocket. I am flat broke and cannot afford that. I don't appreciate being lied to

Trinity helped us organize an amazing adventure to Costa Rica. We had an adventure up to the jungle…read morestopping to do river tubing(my favorite), lunch at a local restaurant, several waterfall, a tractor rid, bridges overlooking waterfalls with an abundance of animals, all in a private tour. She assisted in helping find a hotel to accommodate dietary restriction. The family had a blast! I would highly recommend Trinity and the agency, everything went wonderfully.

These ladies are sweet friendly and get you on an amazing vacation. If you are looking at a cruise…read moreor a destination vacation they will help you immensely and they sure know their travel. Thank you First Choice!!

Tracie Harter was very professional and helpful in planning our Mexican vacation. We had to be…read morerelocated since our hotel was under major reconstruction. She spent time and effort to ensure we were relocated to another hotel.

We started planning a trip and sat down with an agent and we were told they were going to start…read moregetting flights planned. We called and emailed the agent as we needed to get the trip planned and they did not return our calls and emails. They apparently were too busy and never followed up with us. We switched travel agents and are very happy we did.

Holly is a wonderful travel agent. She is very good at listening and tailoring a vacation to your…read moreneeds. She is very responsive, even when it is a dumb question! She made sure the accommodations were tailored for my mobility challenged mom. I highly recommend her!

They never got back to me. I called and emailed. They need to return calls or risk people going to…read morea different travel agency

Seemingly out of spite, associate "Paige" charged me $25 dollars for a call when I called in…read morerequesting information about why I was previously charged $30 fee. Apparently if you simply MAKE A PHONE CALL to this company they charge you $25 fee. Unacceptable.

The installer for Travelport SmartPoint is the most godawful thing I have ever seen. The…read moreinstallation process is horrible. Whoever made it needs to be fired.

Best travel agent we ever had she goes way beyond most travel agents she is a privately held…read morecompany. Her and her husband do a great job and through all your questions and if you have problems while you're on the trip she even takes care of that. A great person to work with both her and her husband..

From the owner: Cruise Planners, a Signature Travel Representative, has a tremendous reputation for quality,…read moreservice, and very competitive pricing for ALL of your travel needs. Cruise Planners travel advisors will help you discover exciting adventures around the world. From cruises to land tours and completely packaged vacations, we specialize in all types of travel and will create an unforgettable vacation just for you. Contact our Pewaukee WI Travel Agency 262-415-5377

Absolutely horrible!!!!! We had 9 families book a senior trip and travel agent Amy told us that the…read more18 year olds could NOT book rooms and had to be with someone 25 years old or older and this was emailed on 2 separate occasions and then on phone confirmed that. We all booked according to this and then she told us AFTER that didnt have to have 25 year olds in room but now WAY too expensive to book the rooms how we wanted. Both owners wanted to fight and fight and deny their agent did this even though showed proof. Then the owner called one of the dads and was so unprofessional and inappropriate. Both owners would not take responsibility for their agent or the unprofessional inappropriate behavior or even apologize. Extremely horrible customer service!! Have dealt with many travel agencies in past and not one had horrible customer like this and owners with such unprofessional and inappropriate behaviors!

I recently used these guys to help me plan a destination wedding to Hawaii. Man...I cannot believe…read morethe attention to detail right down to the flowers and the perfect sunset beach setting. They even found a way to send some gifts from home to the hotel for us to open! When these guys say they are the experts, it is not a joke! I can't wait to use them for our anniversary trip!

I had done my research and had a general idea of what we wanted. We had already booked Beaches…read moreNegril and realized we couldn't afford the airfare. We needed to see a travel agent to help us through this mess. I was able to cancel my ressie at Beaches and got my deposit back. We ended up booking Riu Negril which was also all inclusive and included airfare. Laurie took the time to run through different pricing and scenarios for us and listened to our want list. We ended up with a great package that would have cost us way more if we would have booked it independently.

Laurie Poblocki provided us with 5 star service when booking our European cruise. Of note, when my…read moredaughter's separate trip to Peru was unexpectedly cancelled, with only about a week until the start of our cruise, I called Poblocki travel 10 minutes before closing for the night and got Lynette on the phone as Laurie was off. Lynette started working on it right away, staying late that night, and coming in early the next morning to work on the modification to add my daughter. The next day Laurie was back to work and she too jumped right on it. She and Lynette spent many hours in hold, making calls, and sending emails to add her to the cruise, our pre and post hotel nights in Barcelona, and worked on figuring out the transfers and other details that needed to be dealt with. Laurie and Lynette went above and beyond to satisfy us as their customers. It all worked out and my daughter will be able to join us! That's exciting for us. We highly recommend Poblocki travel and thank Laurie and Lynette for doing a great job and providing top of the line customer service. It's that type of customer service that brings people back!