ran into some trouble while out riding; bent rim and flat tire. called the guy at unique custom…read moreMotorsports and in less than an hour he had my bike trailered back to his shop. few hours later the rim was fixed and a new tire mounted ready to roll! very reasonable price and a solid shop all the way around!

I've had nothing but positive experiences with everyone here. I brought my first bike here for…read moreservice and when I decided to upgrade, I went to a few different dealers and ended up buying a new bike and exhaust from them last year. The service department has always taken care of what I've needed and never tries to get me to pay for services or parts I don't want or need (unlike most car dealerships I've encountered) I go out of my way to get my bike inspected here just because I like the people so much. Jeremy and Jessica are awesome and knowledgeable owners. Chris, in parts knows his stuff and always finds what I want at a reasonable price. Aside from being fair, the people here are really kind, and generous. They have charity events throughout the year to benefit the community, like Christmas photos with Santa in a ural! I took my dog, and they always welcome him when I bring him in :)

Used their website form to setup a service for my motorcycle and never heard back. Called their…read moreservice department on a weekday during business hours, it went to voicemail, I left a message and never got a call back. I guess they either aren't in business anymore or don't want to do business?

Eric was fantastic! I was given a high quote from a different company, that was beyond what I was…read morewilling to pay. Eric gave me a quote (1/3 of the other company said because it was not what I was told). He then came back and repaired my R6. Within a couple hours he was knocking on my door to tell me he was done. My bike now runs perfect. He explained what was wrong and gave me some great advice. Eric is now my forever mechanic.

From the owner: I will bring my tools and repair (and/or maintain) your motorcycle, at your house or where you…read morechoose. I can do small jobs at your house like oil changes, tune-ups etc. Larger jobs will need to be done in my garage. I do ask that you tell me all details so your service can be done quicker. I service Southern Nh and surrounding parts of Ma. Beyond 10 miles of Nashua $15-$35 travel fee. I specialize in sports bikes but do not discriminate. I repair all motorcycles. When messaging, please include what type of motorcycle you need serviced, ie; Yamaha R1.

They were able to get my 04 Honda VTX back on the road running sweet! They were responsive and got…read morethe job done within the time frame they said. I was very happy with the work that was done. I would highly recommend.

So I called Twisted spoke on Thursday of this week. I'm not sure who I spoke with, but I was…read moreinquiring about having my tires swapped on my Harley. I was told on Thursday that if I brought my wheels in (off the bike), and my tires it would cost me $110. When I arrived on Saturday to have this service performed, the guy at the counter informed me that they charge $25 for bringing my own parts. i understand that policy, however was never informed of this when I called and set up the service. Very unprofessional not to tell me this policy in the phone and then magnified by not honoring the quote on the phone. Seeing as I drove 25 min to their shop to give them business instead of the dealership. And that I will now never give them business or suggest them for work because of their poor customer service.

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

These guys epitomize top-notch service in body repairs. Not only did they help me with the claims…read moreprocess, they fixed my car right and wicked fast! I hope I don't have another accident anytime soon, but if I do, I'm getting it fixed at Central!

This place is the best body shop around, we have been here multiple times and they treat you like…read morefriends. They remembered who we were and did what ever they could to accommodate us! They made sure things were done to make our lives better and not theirs. I would go back just for the customer service! The quality of the work however will blow you away. When they are done no one could tell that they had worked on your car. The repairs are flawless and hold up to the test of time. Don't waste your time with the others just go here!

I recently took the new rider motorcycle course- I have to say, this was one of the best training…read moreexperiences I've ever had. From the moment you meet Joe, you can feel the pride, dedication, and passion he brings to what he does. He strikes the perfect balance between the seriousness of the material and keeping it engaging, fun, and easy to learn and build on. Alex was equally amazing--always knowing exactly when to give direction, encouragement, or a helpful push to get you where you need to be. Together, Joe and Alex have incredible teaching chemistry; they complement each other perfectly, and it truly makes all the difference for the class. The entire experience at this location was also wonderful--welcoming, professional, and supportive from start to finish. This was a huge milestone for me, and finally getting my license means a lot. I'm incredibly grateful to Joe and Alex for helping make it happen. They're both extraordinary instructors, and if you're on the fence about taking this class--don't be. You won't regret it, and I'm confident you'll love every part of it.

I ordered an air filter online and received an email from Harley-Davidson stating that my order was…read moreready for pickup at the dealership. I drove about an hour to pick it up, only to be told when I arrived that the part still needed to be "checked in" before they could release it to me, and that I should check back the next day. At first, I tried to be understanding, but the issue is that my schedule makes it difficult to get back out there anytime soon, so this ended up being a wasted trip. The next day, I called Harley-Davidson customer service to better understand what happened. They explained that this was a Buy Online, Pick Up In Store item, which means the dealership showed the part as physically in stock when I placed the order. I then called the dealership and was transferred to the service department, where I waited on hold for about 25 minutes. Eventually, I was told someone from service would call me back, but I never received a call before they closed. The frustrating part is not just that I didn't get the part -- it's that I received a "ready for pickup" email, made the trip, and then couldn't get a clear answer or follow-up. I understand mistakes happen, but the communication and customer service on this order were disappointing. Customer service is an afterthought. I have thousands of dollars planned to put into my bike this summer. Their loss. A business is only as good as it's customer service.