Got my first car from here in June 2025 and I got a nearly brand new vehicle with a warranty that…read moregets me where I need to go with confidence, Being a new owner of a vehicle is nerve wracking and these guys set me up for success thanks to everyone here and Isaiah sales man

amazing salesma - Andrew…read more absolute terrible service from sierra M and management. spent over 8+hrs total there only for her to not do her job. I want a CALL BACK. ridiculous

We came back from West Virginia to buy a second car from Mark McCoy. Ask for him by name. He is a…read moredelight to work with. He is professional , knowledgeable and made our car buying experience enjoyable and pleasant.

I recently bought a car here, about a month ago. 1. I had an…read moreappointment with my salesman to go in and look at and test drive the car I wanted to buy . my appointment was verified through there system. so I go and he had the day off. weird right? but all in all not a big deal. 2. I bought a 2020 Altima and after a week or two the whole front bumper cover was coming off . now in fairness some bolts could've vibrated off leaving only plastic clips holding it on and a speed bump or maybe a pothole or even dip while I was driving might have broken some clips. Now enterprise brags about their inspections on their vehicles. I feel that this should have been discovered during an inspection. this was serious and could've been worse , I went and bought the bolts and clips and re-attached the plastic bumper cover. I figured that some of this could've been partly to circumstances that they couldn't control. 3. I started having problems with the battery don't forget that I've only had this car for a couple weeks. after several days of emailing my salesperson he got back to me and offered to get me a new battery from Firestone, also important to know I've now started missing work because the 2020 Nissan I just bought won't start. So I take the battery out and go to Firestone . I was told all I needed was the vin and the battery of course that wasn't the case. come to find out I need someone else who has a credit card and I'm told that he is always super busy and that it could take 4 to 6 hours before a return call. yes I know my emergency isn't necessarily yours I get it but I tell you I never once have felt like this was any kind of a partnership, the whole experience with enterprise made me feel like I should be honored by their willingness to sell lowly me their car. none of these things alone would have prompted me to warn you about this kinda crappy experience. maybe not even all of them together. What I do take exception to is the slow and unconcerned responses to my emails for help with these issues and the missing of work . a few asides. I email because I'm a bit hard of hearing. Also they give a 1 year 12 thousand mile warranty and I bought a 48 thousand mile warranty, and I know batteries are a wear item.

Best place to go, great staff and the owner is amazing! The only place I will go, been dealing with…read moreNod for YEARS, my whole family goes to him

Great Owner and good mechanics. I have purchased vehicles from Ultimate Auto for approx. 30 years…read more All the vehicles have ran better than I could expect. I drove the vehicles across our Country, while working in different states. Nad has always treated me very well. Good People. Thank You Ultimate Auto

We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

THANKS FOR ROBBING ME CARMAX. I would leave no stars if I could. I went in there almost in tears…read morebecause my engine blew and I had to pay 4 grand to fix it even though it was covered under my "maxcare" warranty. Nobody even let me finish speaking. The old lady (I believe her name is Donna) in the service department was the most rude out of anyone. I absolutely regret buying my car here and would never recommend this terrible place to anyone. They could improve by NOT being a separate entity from their warranties that THEY SELL and by not hiring rude impatient people in customer service roles. THANKS FOR ROBBING ME CARMAX.

Looking to be treated right by a car dealer? This is the place! It's a small off the beaten path…read moreused car dealer but well worth the visit. Jim has been very honest and upfront about the condition of the vehicles there. With the pricing extremely fare and the process of purchasing well organized it's hard to think of going anywhere else. I wouldn't hesitate to send friends and family to Metro Motors for their next vehicle purchase. And if they don't have what you're looking for Jim is committed to getting you what you want at the fairest price possible. Go check them out, you won't be disappointed.

Jim sold my car on consignment. the whole process was simple and I was grateful I didn't have to…read moredeal with selling it myself. The surprise to me was I thought my car was in good condition and they found a few problems, they made me have repairs performed prior to them selling the vehicle. I would definitely buy a car from them knowing they actually care about their reputation and what they sell.

Stumbled upon this family while searching for a car on facebook market place and turned out to be…read morean amazing family owned auto sales lot in Sunnyside. They were all so welcoming and honest in helping me pick out my new car. I would highly recommend them if you're wanting a quick and painless car shopping experience!

Russ made our car buying experience a breeze. Super easy, honest, and got everything I was looking…read morefor in a vehicle. Im glad ai decided to go with a small business I didnt feel any pressure and all your questions were answered. I love my new vehicle and will definitely be back and recommend Downtown Auto to anyone looking for a clean vehicle.

A review from a tough customer. I admit it, I was a challenging customer to work with…read more As a fleet Manager of over 20 trucks, I was very picky about the vehicle I was looking for. At Downtown Auto, I found what I was looking for. I found a Toyota that had been serviced from top to bottom, with fresh tires and brakes among other items being replaced on the car. Russ was very nice and helpful when addressing any issues with the car. Most of all, he was very patient which I appreciated. What really stood out to me is that Russ did everything possible to make sure I was a happy customer. Russ focuses on high quality vehicles and a high quality buying experience.

Extremely disappointed with the lack of honesty and trust that has been broken by O'Meara VW…read moreService. Dropped our car off for a wheel bearing issue, and told them we needed the car for the weekend (we had a trip to the mountains planned). We were specifically told the car would be back to me by 2pm Friday. We still had not heard back, so we called them only to be abruptly told by Adam that the technician was having a "hard time putting it back together" and it would not be ready until Monday. After cancelling our weekend plans and losing out on our Airbnb, we called back Monday to be told the parts wouldn't be in until Tuesday. When we finally got the car back, I brought up the significant timeline discrepancy and inconveniences caused by it to the manager Larry and asked if there would be any discount added to the service. He was cold and continued to insist that they did nothing wrong and that I was lying about being told the car would be ready on Friday. As a woman, this is not the first time I've been belittled and lied to by a auto repair business, nor will it be my last, but it will be my last interaction with O'Meara VW. For what it's worth, I called another shop over the weekend and told them exactly what was diagnosed to be fixed and was quoted $350 less, but unfortunately the car was already with O'Meara VW. I added an extra star to this would-be-one-star review because Katalina was the only polite and pleasant person we interacted with the entire time, and she was able to give me a small discount for my troubles.

After bringing my vehicle in for service, it was returned to me with an active oil leak that had…read morenot been disclosed, or addressed prior to release. After leaving the dealership, I discovered a video from the service tech saying that I have a pretty big oil leak--an issue that should have been caught and communicated while the vehicle was still in your possession, especially given that I was there specifically for an oil change. When I reached out regarding this, following the video I was sent, I received the following response from Service Advisor Issac explaining: "We use 2 systems here, 1 to check in cars and invoice repairs and the other to track cars throughout the shop and send recommendations for repairs. When the estimate came to me all it had was the pollen filter on it which I forwarded to you. Then Tim got involved and we closed out the repair, and you paid for the oil change and left. The tech forgot to send an additional recommendation for the oil leak diagnosis, and I didn't see it until you mentioned it and I reviewed the video." This clearly confirms that the oil leak was identified (or should have been identified) during service but was not properly communicated or acted on before the vehicle was returned to me. It is unacceptable that a vehicle would be released in this condition due to an internal process failure or oversight. Releasing a vehicle with an active oil leak raises serious safety and mechanical concerns. Oil leaks can lead to engine damage, reduced lubrication, and potential failure if not addressed. Had something occurred as a result of this negligence, I would like to understand who would have been held responsible. My vehicle was returned to me in a compromised condition without my knowledge, which is both unsafe and unacceptable. I also want to emphasize my long-standing relationship with O'Meara. I have personally purchased two vehicles from your dealership and have consistently chosen O'Meara for service because of the positive experiences I've had in the past. Additionally, I was a friend of Steve Stern (now at Emich), which further influenced my decision to continue doing business with your organization. Over the years, I have referred countless friends, family members, and colleagues to O'Meara with confidence. Because of this history, this situation is especially disappointing. The handling of my vehicle, combined with the lack of accountability, has completely eroded my trust. As it stands, I will no longer be purchasing future vehicles from O'Meara, nor will I be returning for any service. I will also no longer feel comfortable recommending your dealership to others. This could have been handled very differently, and it's unfortunate that it has resulted in the loss of a loyal customer and the referrals that came with it.