They have a great selection of well maintained used cars and are super friendly. I bought a Jeep in…read moreDecember and have had both one problem! I would definitely recommend them for your next car

If there was a zero rating, I would choose it, but I have to default to one star because that's the…read morelowest available. This place is such a rip off. These people are shysters. They're your slimy used car salesman. Whatever you do do not engage with these people they want your money and that's all. They bait and switched and lie. The deceptions is their key to business. They try to force a maintenance plan for $1500 on you and when you tell them you don't want it they don't care. I walked out without being ripped off and went to a second place to look for a car, and I made the purchase because they were honest and not deceptive like these conniving thieves. AutoPista speak to one another in a language that no one can understand their value for price paid is overstated. Whatever you do do not do business with these people you'll pay for years and regret it

I had a great experience at Lone Star Chevrolet, especially working with Matthew. As a first-time…read morebuyer at only 19 years old, I was honestly pretty nervous about the whole process, but Matthew made everything so much easier. He was extremely helpful, patient, and understanding throughout the entire process. He took the time to answer all of my questions, explain things to me, and make sure I understood what I was getting into. I never felt pressured or like I was being treated differently because I was a first-time buyer. Matthew was overall just a great guy to work with. He genuinely made the experience feel comfortable and straightforward, and I really appreciate all the effort he put into helping me get into my 2018 GMC Denali. If you're looking for someone who is helpful, understanding, and actually cares about making the buying experience a good one, I definitely recommend asking for Matthew at Lone Star Chevrolet. He took great care of me!

I purchased a 2024 Chevy Corvette, but after only about 200 miles, I decided to bring it back to…read morethe dealership to trade it in. Instead of working with me, I was basically told "you're out of luck." The offer they gave me was $15,000 less than what I had just paid for the vehicle and they claimed it was the best they could do. I ended up going to Doggett Ford, where they immediately stepped up. Not only did they treat me with respect, but they offered $13,000 more for the Corvette than Lone Star did. On top of that, they put together an incredible deal for me on a Ford Expedition Tremor. The difference in professionalism and customer care was night and day. Unfortunately, the problems with Lone Star didn't stop there. I also purchased a 2022 Chevy truck from them that had some minor bed damage. Lone Star told me they wouldn't even consider repairing it. Since it was meant to be a work truck, I decided not to push the issue because everything else appeared to function properly at the time. They also convinced me to purchase one of their extended warranties, which turned out to be essentially worthless. Only two weeks after leaving the lot, the truck's sensors stopped working and the rear camera began malfunctioning. When I brought the truck in expecting them to stand behind what they sold me, I was instead told I needed to pay a $300 diagnostic fee just to have them look at it. To make matters worse, employees in the service department and even some people from new car sales openly admitted that the used car department frequently pushes these warranties because they add commission, even though the warranties cover almost nothing. At that point, I had completely lost confidence in the dealership. Once again, Doggett Ford came through. They offered me more money for the truck to help get me out of the situation and put me into a more reliable vehicle with a lower monthly payment. It's honestly disappointing to see what has happened to Lone Star. The dealership used to have a reputation for taking care of customers and doing business the right way. Unfortunately, since Sonic Automotive took over, the place feels like the fast-food version of a car dealership, rushed, transactional, and focused on squeezing every dollar instead of building long-term relationships. After years of loyalty, this experience was extremely disappointing. I hope they eventually return to the level of customer service they used to be known for.

For the first time as a new car, buyer in Joe Myers Toyota. Especially when I buy Toyotas all…read morearound the country from different states. The one thing that stood out was Mr. Toledo and his entire staff. When great leadership trickles down its excellence. It only ensures the best car buying experience ever. For that, I am truly grateful because all I believe in when going to a dealership. Buying a car is the bonded relationship and true experience of owning something new. For that, you must stop in at Joe Myers Toyota. Let them know your wishes and needs. You'll be handled with professionalism, excellence and a sense of the true car buying experience. Again, thank you Mr. Toledo and your staff

Addendum to my previous review: One of the owners, Mrs. Mary V., put me in touch with her Complaint…read moredepartment. I talked with Rodney Feltus, and he was polite and responsive. As far as "working something out." I did not find anything of that sort offered. I did find out that the offending salesperson, a Josh..... was NOT fired. He just went back to work the next day, another notch on his unscrupulous salesman's belt. This condoning of his practices certainly points to joe myers toyota as a store that has NO morals, whatever. Who would have thought a used car salesman would have any? Does NOT excuse his behavior and his blatant, eye-to-eye LYING! BUT, he managed to sell me his car, or rather, the car he wanted me to buy instead of the one I wanted to purchase. Fraud! Management right up to the front office of Joe Myers INC. condones it. You decide whether or not you want to show up there to buy any car, used or new. Yesterday I received a refund check from JOe Myers, toyota for....$5. It was a return of an overcharge on the registration procedure. It seemed quite incongruous to me. On the one hand, I was defrauded by a lying salesman of a car costing $35,000+, but on the other, they made sure to return their $5 over charge for the registration papers. The graph above my first remarks stated previously shows the picture. There are some 5's for service done properly, but the bottom of the graph showing those totally unhappy with shopping at Joe Myers Toyota runs right off the graph! I did, finally sell the car I purchased from Joe Myer's stooge and now own the one I first walked into the Joe Myers toyota to buy. I used CARMAX to do it. The buying and selling experiences I have had with them are 180 degrees in pleasant experience from the Joe Myers,gang. I did lose $1500 though. Whenever you sell then buy a car you loose something. With Josh Rios, I lost the $1500.

Luis M and his team was amazing . They helped me when no other dealership would . With a little…read moretime and patience I was approved

Bought a new car. after over 4 weeks, registration hasn't arrived. John eagle said it would arrive…read morein 10 business days. Nope. Tx DOT has no record of it being submitted. I have made multiple calls to John Eagle, including to Maria who sold me the car as well as leaving messages for GM and others. No one will call me back or answer my calls (No matter when I call, the calls always go to voice mail). I received a survey from them and it suddenly says "error with your account", as though they don't want my feedback. So now I am having to deal with TXDOT to see about getting a registration sticker....... Really POOR follow up Service. I should have stuck with Gillman....

This is regarding the service department: we all know dealerships can really suck. I used to be a…read moreservice advisor for a Sewell dealership and although they are widely considered "the gold standard", even they have their flaws. With that said, I was very pleased with my overall experience despite one hiccup. My service advisor Janell was professional, communicative and thoughtful. She worked with my extended warranty company to get repairs covered and got my vehicle back to me as quick as possible. Even when she was off one weekend, her counterpart Alex stepped up and was very accommodating as well. They even washed and vacuumed my Jeep before I picked it up, and Janell had it started and running with the AC onbefore I arrived so i didnt get into an oven with the summer heat. I would definitely return for service here in the future. Great job

They tried to force me to pay $2,979 more than the Internet special listed price on their website,…read morewhile the special was still up to date. They were condescending. Not helpful at all.

Found an amazing deal on autotrader, and Mrs.Irma made it quick and easy, making sure all the car's…read moreneeds were met, very satisfied

The absolutely last place anyone should buy a car. I got it in writing when I bought a car from…read morethem that I would get maintenance. Now they say "too bad, that program has been discontinued." I see that Baker replied that they are committed to working with me in good faith. WRONG. They are not. He's just saying that to make them look good online. Another good reason to avoid this dealer at all costs.

AB helped me and knew coming in I would be a bit upside down on this purchase.They found a way to…read morehelp me and make it work.I was suggested to come here from a client of mine and glad I did,they have a large selection to suit different budgets.I would definitely ask for AB again and suggest him to future people looking for an honest,not pushy,easy to speak with,and knowledgeable salesman.Im am glad I came in and had him help me find the vehicle I wanted at the price point I needed!

I liked the waiting room. Unfortunately, that's about the only positive thing I can say about my…read moreexperience. I intentionally waited to post this review because I wanted to give the dealership a second chance. After my most recent visit, however, I'm extremely disappointed and will not be returning. 1. I was specifically told this dealership was "mod and tuner friendly." Before purchasing my vehicle, I spoke with the finance manager and specifically discussed modifications. I was told, prior to signing, that the dealership was "mod and tuner friendly." That was important to me because I have always modified my vehicles, and hearing that eased a major concern I had about purchasing here. Based on my experience with the service department, I DO NOT consider this dealership friendly toward modified vehicles whatsoever. That became very clear during my latest visit. 2. My driver-side front window shattered within the first 1,000 miles. I was told they had never heard of this happening and that glass was not covered under warranty. From what I could see, the entire sheet of glass had fallen essentially straight down. I questioned whether there had actually been any outside impact, but instead I was presented with an approximately $1,500 bill and a phone number for Customer Relations to see if they would cover it. After spending two days jumping through hoops, Customer Relations ultimately covered it. Then, when I received my vehicle back, I was essentially told they had "tried" to remove all the broken glass, but there was probably still some left and I might hear it over bumps. There absolutely was glass left. I spent about an hour of my own time properly cleaning out the remaining glass, including glass that had simply been left on the floor of the vehicle. For a repair that was necessary on an almost-new vehicle, that level of cleanup and attention to detail was extremely disappointing. 3. Low-oil warning at approximately 3,000 miles. At around 3,000 miles, my low-oil warning came on. Considering I had purchased the vehicle for roughly $35,000 only about two months earlier, I was understandably concerned. I scheduled an appointment and specifically planned to wait at the dealership while a technician inspected it. Before the vehicle was even pulled into the shop, I was told the technician wanted one hour of diagnostic time because the vehicle was "modified and tuned." The vehicle has a COBB Accessport married/flashed to the ECU so that I can monitor parameters while driving. There was no performance tune loaded by me and nothing added that I believed would reasonably explain excessive oil consumption. Yet I was told the "tune" could potentially be causing the oil consumption. Rather than paying an hour of diagnostic labor based on that explanation, I requested an oil change and decided I would monitor the oil level myself. I also specifically asked if the drained oil could be captured and measured so we could determine how much oil was actually in the engine. That was not done. There was also no MPI video provided. The MPI listed my rear brakes at 7 mm on a vehicle with only approximately 3,000 miles, which raised additional questions for me about how thoroughly the inspection was actually performed. And after all of that, a scheduled oil change took approximately two hours. What disappoints me most is that I purchased this vehicle partly because I was reassured BEFORE THE SALE that this dealership was friendly toward enthusiasts with modified vehicles. My experience after the sale has felt completely different. If the dealership does not want to work on modified vehicles, that is their choice. But then customers should be told that clearly before they purchase the vehicle, rather than being reassured that the dealership is "mod and tuner friendly" only to have modifications immediately brought up when a warranty or mechanical concern arises. Between the broken-window experience, having to finish cleaning glass out of my own vehicle, the handling of my low-oil concern, the requested diagnostic time before the vehicle was even brought into the shop, and the overall lack of attention to detail, I've lost confidence in this service department. I gave the dealership a second chance before writing this review because I didn't want to judge them based on one bad experience. Unfortunately, the second experience only reinforced the first. I will not be returning, and I'll also be sharing my experience with the Houston VB community so other owners--especially those with modified vehicles--can make an informed decision about where they take their cars for service.

4 star is just beacuse of the gsm and finance or else is a 5 star…read more Veronica Munoz and Mike Tran did an awesome job throughout the sales process and made sure I got a great deal. They were professional, helpful, and easy to work with. The only area that needs improvement is the finance/GSM process -- it took almost 2.5 hours to finalize everything and get me out the door. Overall, a good experience, but speeding up the paperwork and closing process would make it even better.

I was actively looking to purchase a car. I test drove a couple of options and decided on the one I…read morewanted. We had so much trouble getting them to simply give us the price of the car we wanted. We were not financing through them but got the runaround for several hours, including an exercise of circling the best payment option. None of which we would ever agree to. They put the cart before the horse by talking finances with us when they should have been simply giving us the price. We left at the end of the night without a straight answer and ultimately decided not to go back to them. We found another dealership that made our purchase super easy.

I am writing to formally express my disappointment regarding my recent experience at your CarMax…read morelocation on Cyfair with salesman Patrick Cunningham. Mr. Cunningham initially reassured me that I could trust him despite my past negative experiences with other dealerships. I was preapproved for a 2020 Kia Sorento (navy blue) with a $2,000 down payment, and after test driving, I was very excited about the purchase. However, when it came time to finalize my income details, my down payment unexpectedly increased from $2,000 to $2,800--even though I had already chosen my bank and received approval. Since I could not afford the increased amount, I agreed to consider a different option--a 2019 Kia Sorento(burgundy). Mr. Cunningham assured me that this vehicle would be ready for pickup on Friday, September 12. On that day, he asked me for my Social Security number again, which I found unusual, but I complied under the assumption it was a verification step. To my shock, my credit was run two more times that morning. This not only further lowered my credit score but also caused my down payment to increase to $4,100--more than double the original agreement. The experience left me frustrated, upset, and in tears. Instead of offering genuine solutions, I was told my only options were to provide a co-signer or to pay the additional $2,000, which I did not have. For comparison, when I later visited your Southwest Freeway location, salesman Jordan provided outstanding customer service. He worked with me to find alternatives and successfully presented my original credit application to the bank. As a result, I was approved for the 2020 Kia Sorento with the original $2,000 down payment--exactly what should have happened from the start. Instead of picking up my car now I have to wait for the car to get shipped again to a different location further away. This situation caused unnecessary stress, financial strain, and wasted time. While I am happy to have ultimately received the car I wanted, the process at the Cyfair location was unacceptable and avoidable. I hope CarMax takes this feedback seriously and ensures that customers are not subjected to repeated hard inquiries, miscommunication, and misleading information during the car-buying process. I am giving two stars since I am getting the car I wanted originally.

2.8.24 We came to sell my hubby's SUV. It was time. CarMax…read moregave us an offer online so we came in to finish up the paperwork and drop off the vehicle. The ladies were nice and friendly. It took us about an hour. It would have taken even less time if the one lady would have told the other lady we were waiting before she went home. Over all the process was easy and quick. We walked the lot while we waited. They had a lot of cars and trucks for sale. $20,000+ to $50,000 (for a used car)

Don at Enterprise car sales was yet again phenomenal. I was not looking to buy a car until December…read moreof this year but he knew what car I was interested in. He received one at his location and immediately called me, he didn't have to do that. He didn't have to keep an eye out for me, BUT he did. I love the fact that he remembered, kept me in mind and called me because I was able to complete the purchase. The level of customer service Don has is unmatched and truly appreciated. He continues to raise the bar high by going over and beyond and providing that excellent car buying experience.

Can't even give it a one star due to the fraud and deception but I had to in order to leave this…read morereview . We were sold an unsafe vehicle by Enterprise Car Sales - BULGES IN THE TIRES, OIL LEAK, ETC.! We could have had a blowout on the freeway. We returned it and submitted a formal complaint--no response, no accountability. SCAMMERS! Don't buy from these fraudsters. Go to Hertz Car Sales instead. Very disappointing experience. Buyer beware.