Can't even give it a one star due to the fraud and deception but I had to in order to leave this review . We were sold an unsafe vehicle by Enterprise Car Sales - BULGES IN THE TIRES, OIL LEAK, ETC.! We could have had a blowout on the freeway. We returned it and submitted a formal complaint--no response, no accountability. SCAMMERS! Don't buy from these fraudsters. Go to Hertz Car Sales instead. Very disappointing experience. Buyer beware. read more

They tried, they are nice, but too many things kept going wrong. I don't think I can return to enterprise for rentals or for sales. Its easy to forgive mistakes but I can't forget. I don't even want to go into detail so here is a non explanatory list. -car sold is not ready -rental kept -car delayed and then later canceled -new car is similar. Almost ready -rental, after 3 weeks had a issue -got the new car -rental tryna overcharge -new car battery died same day....theres more. All this took almost 30 days though. And with the car accident causing a total loss of MY car...this process was extra stress just to replace my car. read more

Tried to get me to buy a piece of $&@$ vehicle, ran my credit numerous of times w/o my consent and their employees smoke in their vehicles. Could say much more, but I'll leave it there for now. Good luck!! read more

Recently, we had the pleasure of dealing with Angela Gentry at this location. She was not only extremely nice, but incredibly helpful. We have purchased from Enterprise in the past at another location where we also had a wonderful experience. Highly highly recommend! read more

if I can leave this place a minus rating then I will do it . I just left this place few minutes ago and this is the worst experience I had ,the dark Indian guy that came and greeted me was very professional and I wish the one that was handling us (Courtney ) was 1% as professional as this gentleman .they had our information in their computer and once the phone number was keyed they took us to her office because she is handling the situation but yet she started walking around to other rooms and claimed she doesn't know what he wanted to do with the car and to add spice to the story she said that she's been calling for 3 days and she couldn't go through to someone ,yet we spoke to her 2 hours before getting there and she claimed they can inspect the car till 8 pm ,I was hesitating about that part because I had a feeling that technicians leave at 5 or 6 but if that is what she claim then I should trust her ward ...making the story short she said there is no one to inspect the car at this time ,we were leaving but respectfully I told her I wish if we were told that before we and she didn't even let me finish speaking and started giving me fighting attitude and said you don't talk to me like this !!!!! I'm like this what ,why you giving me attitude when we were told she cut me off again and started her attitude and said the phone doesnt go here and someone else answered in a different office so I said you guys still represent the company and she didn't let me finish again and another lady that work there that sounded like her manager said sit we are not going to do business with you bye ...I was shocked for the way they ganged on me and felt the next step they were going to do is to call the police and get me arrested not because I'm doing anything wrong but because of the worst customer service I have ever seen in my life ....when we left we called the number and they answered in the same office and Courtney jumped on the phone and started giving her real personal attitude again that show how she shouldn't be doing this kind of job and should leave this job to someone that is more honest and when he do a mistake he will listen to people for wasting there time some this wouldn't happen to other customers I would like for the manager of the store or the owners not to take sides and review their camera in the store and see how everything I mentioned is 100% accurate and I'm not looking for any thing that you guys can offer me in return all I'm looking for is to be dealing with honest people that honour their ward and treat people with respect and that is exactly what didn't happen today in you store thank you so much for the disrespect that didn't have to happen today read more

I went to sell the car I had bought from Enterprise only to find out I bought the car based on fraudulent information. They had not only bought the car at an auction but had reversed the mileage from 215,000 miles back to 36,000. read more

We purchased a 2016 Kia Soul from this location. Steven Loeschen listened attentively to what I wanted, made recommendations accordingly, and also suggested he can review what is available in the system. I had done my research ahead of time and had an idea of my price point and minimums/maximums on mileage, price, and body type of vehicle. I had noticed the cars on the display were higher than I wanted, but, with a system search, we discovered the car for 14299 pre-tax, no-haggle pricing (meaning, that is the price, no negotiating) with 13400 mileage. Steven was also friendly, witty, and engaging with all involved (spouse, child, and myself). He made the process streamlined and to the point. He had advised me based on my desires and did well balancing the conflicting interests of all involved. We did not finance the vehicle, purchasing it outright, and I cannot comment on that experience. However, Ira ensured I was aware of all associated fees, total purchase price, and offered additional packages that are a great option for those who do not have many options for coverage. However, keep in mind, you will add about 1500 (over estimation) for all the options. You can pick only one, two, or three instead of all four if you wish. The car was clean, hardly any damage (minor knicks that are visible if you're looking for them, some scratches on the rims, but those are replaceable. It had a cigarette smell, but not so overpowering as to be an issue. Overall, I would definitely recommend this place, Steven, and Ira to take care of your needs and get on the road in a great purchase. read more

Enterprise Car Sales - Keira picked the pose and we just went with it - Car Dealers Near Me - Houston, Texas

The service at this dealership is excellent! From the moment walking in their door, they were very processional, Knowledgeable and pleasant to deal with. We dealt with Malcolm, hands-down...The BEST car salesman that we have ever dealt with. Would definitely recommend checking this place out for your next used car. Everyone at that dealership was very friendly, and helpful, including the finance guy. read more

Enterprise makes the car buying experience so easy! This is my third car I have purchased from Enterprise in 10 years and I am always pleased. Angela at the Northwest Houston location was such a pleasure to work with! She was super personable and knowledgeable and made it happen for me. read more

Easiest car buying experience ever! Jaz is amazing and helped me find the perfect car! Thank you!!!!

Kyle and Jason were very helpful in choosing a new car! They were friendly and very helpful. I've always been a fan of Enterprise rentals. But their car sales are awesome. They'll be seeing me soon to get a new car I love the service I love the vehicles and the conditions. Just in case you're from Enterprise corporate I think you should give both of them raises and promotions if you have any questions call me and I'll help you along with that! Great job guys! Keep up the great work! read more

Enterprise Car Sales - Car Dealers Near Me - Houston, Texas

Great Experience at Enterprise! Steven Loeschen is the best Sales person I have met. I can't forget about Ira. He worked those numbers like no other. I honestly have to say I didn't think I would get approve. Steven was so positive and sure I will get approved. When I spoke to Steven I told him I wanted a 2015 and what he do made sure I got a 2016 within my budget. This has been the best experience I have had when purchasing a car! I got a 2016 Chrysler 200!!!!!!! Thank you Steven and Ira!!! read more

Enterprise Car Sales - 2016 Chrysler 200 - Car Dealers Near Me - Houston, Texas

Went in for a car u wanted, got a newer model, a great deal and out the same day. Thank you Brandon and Ira. Appreciate the help!

Adam was my sales associate selling me my new truck and he was beyond amazing! A really great guy and great staff. I loved doing business here because he wasn't pushing nor forcing me to buy a car. He always said, "we have to make sure we get the truck that is right for you." He was willing to work with me and this is surely nothing I have ever heard at any other dealership. Over all, my experience was beyond excellent. He made my truck hunt a lot easier! read more

Sale was quick, easy and very hassle-free. No pressure from sales team. Definitely buying our next vehicle here! The vehicle selection is the only difficult part because all the vehicles were immaculate with low mileage with a great price tag. The experience was better than Carmax! read more

Hands down the best customer service ever. From the start of the process to the end, they were knowledgeable, understanding of our needs, and did not withhold any information. The car buying process can be tedious but our salesperson Oise put all of our hesitations at ease. Even salespersons from adjoining offices were eager to greet us and make sure we were being taken care of. I would recommend anyone in the market for a vehicle to check them out! read more

Even though I didn't walk away with a car I honestly have to say they had amazing customer service and they kept a smile on (even if it was fake)... I didn't get a car because being a first time buyer the bank wanted $2200 down or a co signer even though I felt like more could have been done to get me a lower down payment I would still consider going to them in the future. Julia was my sales rep and she has been patient and following up for the past 3 weeks. I hated leaving there with nothing but if you're looking for a good place to buy a car with great customer service then I would highly recommend this location. read more

After a disastrous experience at AutonNation last week, I followed up on a call from Brandon at Enterprise. He asked what I was looking for, and helped me narrow down some options. He was patient, and knowledgeable about the cars I liked. He and the manager, Yacoub, worked together to get me in my Hyundai! Thank you so much for a pleasant experience! read more

NEVER GO TO THIS PLACE IF YOU DON'T WANT YOUR CREDIT CARD INFO BE STOLEN OR USED WITHOUT YOUR PERMISSION!!!!! The worst experience ever since June 2017 I have been dealing with this branch due to an overcharge, I had been calling and calling and they do not resolve anything yet ... they stole my CC info and charged it without my consent and they do not recognize OR credit the charges as they still sending me bills with the same balance amount .... I am filing a claim with the Attorney General of Texas .... here is a copy of the some of the records I have visits to this place and phone calls to corporate all useless .... read more

They made the event miserable and very stressful! Car buying should be an exciting experience, YOU ARE BUYING A NEW CAR!! But I guess these guys don't get that or really don't care, first they charge my card for twice the down payment, so I was without funds for nearly a week. Then less than 24 hrs after picking up the car I noticed a ding in the windshield. Again was less than 24 hrs and I just noticed it and called and even texted the sales person. Their answer, sorry, even though you got are extended warranty and payed all this extra money your shit out of luck, even if it was like that when you picked it up. At the time of picking up was excited, this was my first car purchase. But with all the crap they have put me through, they have made this one of the worst experiences possible and now I never want to have to go through buying a car again. I am to the point of wanting to return the thing and buy through someone else!! That is how stressful they have made it, I dread having to go through the process again but really don't know if this car is worth keeping after the way they treated me. WORST EXPERIENCE EVER!! When you are spending that much money you would think the people who are selling to you would be better at making the situation as stress free as possible but these people are the opposite. If you are looking to buy a car DO NOT GO THROUGH THEM!!! read more

Don't buy from these people. They want the business and will not take care you after the sale. There cars have plenty issues all the time. You want a reliable car go to Hertz they are way cheaper with better quality. read more

Great experience with Enterprise. Salesman, Brandon Matura, was great to work with and made the arduous process of buying a car much easier. Highly recommend. read more

I recently rented a vehicle from Tim, the branch manager of the Wilcrest and Bellaire location, and he suggested I go see his friend Adam Moorman in at the Car Sales branch. Adam made the entire process very easy and pain free, and got me a great deal on a 2015 with a clean car note. Tim evev drove me to the sales lot when I returned the rental so I could pick up my new vehicle. Overall I am very impressed with both the level of service and affordability that Enterprise offers to all of its renters/buyers and will definitely rent and more than likely buy from them again. read more

When buying a car for our daughter yesterday, this was the easiest experience we have ever had! It was not only easy, it was quick, stress-free, and friendly. Thanks so much to Steven for your help and going the extra mile to find the color car we wanted. The car was spotless, smelled like a brand new car, and had very low mileage. Financing was easy even though my daughter did not have much credit. I would buy a new car from Enterprise again in a heartbeat. read more

Good evening, I recently purchased a 2014 Chevy Captiva from your 290 location. Although I love my car I am not happy with the customer service that I received. I purchased the car on October 22nd and on November 3rd while driving in the car with my granddaughter I got a flat tire. A nice gentleman pulled over and helped me switch out the tire. I had to purchase a new tire for my new car and I felt this was way too soon for me to be having issues with the car so the next morning I called my salesperson. Chris, the person who sold me the car was not available, but I spoke to Carlos the manager. I told him that I did not feel safe driving in the car because the issue that I had with the tire. He told me that I did not purchase the tire warranty so there was nothing they could do for me. I stated that if one tire could blow that easy I did not feel safe that the couldn't happen to another one. After we went back and forth for a while we agreed upon me taking the car to Firestone and have them inspect the other tires. He asked " If this would make me feel better?" On Friday the 5th I took the car to Firestone. I told them who I was and why I was there and they stated that no one from Enterprise had called them, so they weren't aware that I was coming. The gentleman inspected the other tires and he stated that the front right tire was not in "great shape" and would probably "only last me for less than 3 months." This was not reassuring to hear. I told him that I wanted the tire replaced. I feel that I was taken advantage of and I feel that all of the tires should of been replaced. This is the second car that I bought from Enterprise and I use them frequently for my rentals. My daughter worked for Enterprise for 5 years and is the one who refereed me to the car sales. After only having the car for 12 days and having a certified expert state to me that the tires were not in good shape I don't feel safe driving in the car with my two small grandchildren. I don't feel that Enterprise went above and beyond to address my concerns. I haven't even made my first payment on the car but I've already spent money on repairing the car. I am very disappointed loyal customer and would like my concerns to be heard. Thank you, Carla Sinkler read more

DONT BUY A CAR FROM THEM THEY MADE ME SIGNED A DIFFERENT CONTRACT BUT THE LENDER GOT THE CONTRACT WITHOUT THE GAP. Okay so in 2015 I bought a 2014 kia optima i had gap insurance right. Contract signed 8-15-2015. So then after 3 years later got into a accident lost my car and then i tried to file a gap claim because i know i signed up for it. Well come to find out enterprise had 2 contracts. They sent the bank 1 without the gap insurance ain't that something. So i don't find out until i get a total loss on my car that i dont have gap insurance. So look check this out everybody been running from me jason smith and cameron Hawkins. So i contacted the corporate office waiting on a repsonse. Jason fedex me a contract to sign but it didn't have gap insurance but he never informed me that it wasn't on there because original paper had gap insurance. So my thing is now im being accountable for something when i had gap insurance but then it came out to be i don't. ANY1 HAVE A ATTORNEY I CAN CONTACT ASAP. Because I be damn if I'm taking this down until they pay my car off or a attorney will be on them asap. This place is full of shit.... Cameron answered his phone 1x and now he dont answer. read more