Vinny and the team provided a seamless repair experience! I had my 2025 Tesla go through a hit and…read morerun and they were quick to act. From the moment I requested a quote, they were quick to text/call. We took our car in, got it assessed and got a quote instantly! Friendly, communicative, and the repair was done very, very well. I would 10/10 recommend Vinny and his team for all your car service/repair needs. Your services are well priced and we got great value from your services. Thank you so much! You got customers for life!

Where do I even start? Vini and his wife truly go above and beyond to provide great customer…read moreservice. From every visit and conversation, I could tell they treated my car like it was their own. I don't usually leave reviews, but I wanted to give credit where it's due. I came in for a non-insurance repair after my parked car was involved in a hit-and-run, and unfortunately, the person responsible was never found. As you can imagine, paying out of pocket wasn't cheap. Vini took the time to sit down with me and go through the parts list, helping me find ways to keep the cost down without cutting corners. He has a great eye for detail and was always upfront and transparent about the work that needed to be done. You can tell he genuinely cares about doing things the right way. Another thing I really appreciated was that I never felt rushed. They took the time to answer my questions, and anytime I sent a text, I got a quick response back. I can see this business being successful for a long time, and I wouldn't hesitate to recommend them to anyone looking for quality work and honest people.

Last month, I had SS Customs apply a matte satin PPF wrap to my Frost Blue Metallic 2026 Tesla…read moreModel S. The car looks incredible, but I am just as impressed with the people who work there, and by the way they run their operation. My friend Jason recommended them, but I checked out several other shops in Fremont before making a decision. SS Customs stood out. I worked with both AJ and Tanya -- both were excellent. I also spent some time with the owner, Sharif Khan. The way he runs that business, trains his team no just in the craft, but in how to treat customers, -- you could write an HBS case study on this guy. And this is clearly a very self selective team -- everyone cares, everyone knows how to treat a customer. This is so rare today. If you want a team that takes pride in the details and delivers amazing work, take your car here. I highly recommend them. BTW - This is the first online review I have ever written for any business -- so that should tell you something about SS Customs.

The SS Customs crew is amazing. They helped me through the design process, color selection, custom…read moreprints, material options and all the other details. The installation quality was impeccable. I'm super happy with the result. It looks like a whole new car! AJ and the team bent over backwards to handle all the complexities and details of my project, and they went out of their way to meet my schedule. First rate experience from start to finish.

I recommend this place the price is reasonable. Save me…read moretime and money. I'll be back.

Bob is great! Customer service is exceptional and work is excellent. Only needed some minor things…read moredone to my vehicle snd my husband said there is no one like Bob. He has worked on many cars for my husband and family. Go here if you want quality work!

Sam was so helpful, we needed to have some old engines picked up…read more He made all the arrangements the phone calls and set everything up for me. The pickup was in Livermore yesterday, the young man who came to our house was on time very polite very helpful. Thank you Monika

Very pleasant with service and customer service provided by Sammy and Hamid. Within the day my…read morebumber was fixed.

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

My mom's Accord had accumulated years of side-swipes and fender benders, and she wanted to have it…read moreall finally fixed. It was all going to be out of pocket. I used yelp's "Get Pricing" quote tabs is collect some quotes. Most shops responded by telling me to come in, so they could give me an estimate. Not even a ball park figure. Um, why did I go to all the trouble of taking 5 clear shots of all the work I needed and including a concise description of exactly what I wanted to be done only to still have to come in for the quote? I mean why offer the quote option at all? So only a few places actually sent me quotes. Those are the only ones I engaged. Thankfully, one of them was Bay Colors Refinishing. Their quote of $3000 was the lowest, tied with another shop. The others were $3500 and above. I decided that it would be between Bay Colors and the other shop since they offered the same price and both averaged 5 star reviews. So I took it to both of them to get estimates based on actual visuals. Really, who has the time and trunkloads of gas money to go to all these other quote-less guys? I went to Bay Colors first. Kathy who handled communication was great. Always prompt and friendly. When I got there, the owner, Tri (like in tree) was under a car doing work, but soon stopped just so that I could get the estimate quickly. He said he would honor the quote of $3000. I was pleasantly surprised he was actually willing to straight honor the quote! I drove to the other place. The guy making the assessment quoted $4700! I almost laughed, but bit my tongue to be nice because at least he had let me use their restroom. As I was quietly and hastily side-stepping back to my car, he saw I was trying to escape, and quickly said, 'How much were you looking for?" Me: "Um, $3000..." Him: Silence. I would've burned rubber out if there, but didn't want to push the Honda's older engine. I also wanted to rush home to check the mirror to see if my smile was somehow seriously betraying a gullible-fool face. I mean how do you hike it up $1,700?? Even if you were thinking you were willing to come down half of that during bargaining, do you really believe I would accept $850 over the online quote?? Not to self: Adjust smile to look more intimidating and less moronic. (If you want to know the name of the shop, message me. I didn't actually use their services, so I don't feel like calling them out.) Another thing I also appreciated about Bay Colors is that after bringing my car in, Tri did find things that could have legitimately hiked up the price. But he said even with the extra work, he would stick to the quote. I got the sense that he truly wanted to help take care of me and my car, not just rack up a quick buck. So I chose Bay Colors and eventually dropped the car off there. When I was about to leave Kathy asked me how I was getting back home. I told her I would be BARTing back to Oakland. They ended up calling and paying for an uber to take me to the BART station! One of the best customer service experiences of any kind I've ever had. After a few days, I went to pick up the car and it looked great! I did notice that the hood still didn't completely close all the way as I had mentioned when I first brought it in and pointed it out to Tri again. He soon went to work on it quickly, and made sure it closed right. On top of that they had even meticulously vacuumed the interior! I'm really glad I chose Bay Colors. Even though it's in Hayward, and I had to BART down from Oakland, it was definitely worth the trip!

I recently had a minor incident with my 2024 Escalade V, where I accidentally ran into the garage…read moreand damaged the spoiler. What to do? I reached out to a local Bay Color Refinishing Auto-body shop being all stressed and worried I was surprised by how easy it was to make an appointment. Kathy took the time to explain everything and assured me that the spoiler would be as it originally was. I would like to mention I did take it to another detailer right after the incident and wasn't happy of the quality of work. After some online research I spoke to Kathy over the phone she was incredibly helpful and professional throughout the entire process. They took my car in, and within just five days, I had my car back with a brand-new spoiler that was perfectly matched to the original paint. Like WOW!!!! The quality of the repair was outstanding, and the service I received was excellent from start to finish. I'm especially grateful to Guy, the office team manager, for ensuring everything went smoothly and stress-free. Thank you again for the fantastic service! Will I be back, yes and would I recommend Kathy and team defiantly. My husband took a picture with the man with the magic hands.

Our 2012 Pruis has never seen the inside of our garage. It was originally gunmetal grey and the…read morepaint was in really bad shape. I wish I had taken a before-picture. Orlando was friendly and professional. He went through our options with us, we chose a colour, and he told us exactly how much it would cost. We picked it up today (about a week after dropoff) and it is beautiful. It is absolutely worth the money and we are so, so happy. This was a perfect experience.

My complaint is based on the level of dishonesty, gaslighting and to a smaller degree, the…read moreworkmanship... I literally asked the person Orlando if it would really take 10-12 days for my truck to be ready, since my father was going to drive the truck around the holidays, and I was dropping off the truck on December 9th and he said, yes... Well, after I had paid 100% of the sales order, I was continually lied-to, I could never get Orlando on the phone and ultimately picked-up the truck MONTHS LATER at the end of February, with broken pieces, wires hanging & unfinished segments... I dropped it off again to have this corrected, was lied to once again, was told that it would take a few days, went to pick it up a Week later, arrived with the broken replacement pieces glued together and a dead battery in the truck... Orlando said that I needed to sign in order to pick up MY truck (which I had already paid 100% for) and when I refused to sign, since the Signature also said that I was Satisfied with the work, he (Orlando) REFUSED TO GIVE ME MY KEYS UNLESS I SIGNED... At that point, I pulled the spare set out of my pocket, and prepared to leave... The only person that showed any integrity from the people that I dealt with was a fella named Edward, nobody else that I spoke with, unfortunately... I am a grown person, a serious, honest & transparant person... I would not suggest having your vehicle painted at the Maaco in Hayward, as this is my 2nd vehicle getting painted by this company (the 1st at a different location), and on this occasion, it was NOT a good experience, nor did it deliver what was promised... That is my honest, humble and transparant experience...

Brought my Tesla Model 3 in after someone scraped my rear passenger panel while parking. Gagan and…read morehis team did a great job start to finish. Gagan kept me in the loop the whole way through and was upfront and straightforward about everything, which made a stressful situation way less stressful. Got my car back in just over a week, and the repair looked flawless -- you'd never know the damage was there. Highly recommend Gagan and the ASM team if you need body work done right.

Gagan is amazing at what he does. Highly recommend him and his team for any auto repair needsread more