The service was very speedy and every staff member was extremely nice. This was one of the best BMV…read moreexperiences I've ever had!

Never did I think I would write any review of a BMV, let alone a 5 star one, yet here I am…read more Here's something I didn't know- BMV locations are independently owned and operated. This location is exceptionally friendly and helpful. I was getting my federal compliant ID and had heard stories of people having to make multiple trips. I checked online ahead of time and was pretty sure I had what I needed. I was greeted at the door by a friendly gentleman who confirmed I had checked in online properly and my space in line was reserved. I filled out a form and waited just a couple minutes for my number to be called. The person at the counter was friendly and helped me with my ID and two license plate renewals, with some nice conversation while she completed the registrations. All in, less than 15 minutes later, everything was done in a quick, professional way and I was on my way! Hard to believe you can enjoy an experience at the BMV but it's true! Next time you need the BMV, I recommend this location.

Hope was very helpful. This was the fastest experience I have ever had at a DMV. I was done here…read moregetting an inspection, tags, and the title (next door), within an hour. Convenient parking located nearby.

Only a 3/5 because I was told by two different sources that they should have been able to help me…read more I'd just gotten out of court for a name change. I'd been given all the paperwork I needed and was told to head straight to the BMV since it was close by. But after being turned away at the door (they only accept so many people in the lobby at once), checking in online, waiting, finally being allowed in, waiting again for my number to be called, finally getting to a person, filling out a page of paperwork and handing it over, I was then told I had to process my name change with Social Security first. Of course social security is by appointment only and seemed to think the BMV should've been able to help me either way. God forbid I get everything done at once. But I have to say that the woman I spoke with here was very kind and helpful in the way she answered all of my questions. Apparently if you're military you can accomplish everything over the phone and online. So that's what I will do in the future!

I'm conditioned to dread the Department of Motor Vehicles on the West Coast. The BMV in Ohio is an…read moreexperience like none other! Little-to-no wait times and people are actually friendly. The Norwood location seems a bit chaotic but it was entertaining and, again, people (employees) were very helpful and nice. I want to specifically add that the staff at the Five Mile Road location were exceptionally sweet and helpful!

My experience was excellent, some of the employees need manners and make you feel uncomfortable and…read morenot welcome..

I had my driver's test here two days ago after moving back to the US from abroad, and my examiner…read more(#7108) was fantastic--but the experience was smooth and pleasant even before that. The woman at the front window was warm, pleasant and resourceful with the people in front of me in line, as well as with myself, kindly sharing options and official information in the nicest way possible. I was seen quickly and my examiner (7108) was friendly, thorough and clear in all directions without being overly official or intimidating. She was kind and I felt put at ease during what could have been a fraught experience. She was also patient as I continually thought out loud to keep myself focused throughout the test . While my score wasn't perfect, I still passed, and I know it was in part due to the calm, relaxed, and professional demeanor of fhe staff at this station. You all enabled me to do my best despite great anxiety. Thank you for making the transition home smoother, Seven Hills staff! I will forever be grateful.

The people were incredibly rude, insensitive, and rushed. Don't go here, go anywhere else. The…read moreinstructor was awful.

I love this location. I was clued into it a handful of years ago as a small more unknown location…read morethat would have faster service. I am always in and out here in no time with actual friendly service, which isnt common at most BMVs. I currently live near a bigger location, which I tried once and it was horrible, so this license renewal I came right back here. I tried to "get in line" ahead from the website, but that really didnt save me any time, because they still require you to check in upon arrival behind others who are already there. No big deal, because they were still very prompt. The lady taking my new photo was even nice enough to try and help me get a good pic (again, totally uncommon). While I dont want to give away my secret, so this becomes busy, I figured they deserved some praise!

Got here at noon on a Friday to renew my drivers license. Waited 2.5 hours…read moreBring a big book.

I had to go on a dreaded Saturday to renew and get an updated driver's license because I was flying…read moreout of town that afternoon. I wanted to make sure I had the proper documents, (and if TSA would really accept an expired license because there was no way to find out from the airport.) But when I called the BMV the day before, whoever answered wasn't sure. When I tried to call back before going many times, no one ever answered the phone. Of course Saturday is crazy busy, with parking even hard to find. I'd recommend going on a weekday. The system for waiting was very efficient, with a machine to enter your cell so you'd be texted, as well as your line number displayed up on a monitor when ready. I only waited 15 minutes, which wasn't bad considering the crowd. The driver's license renewal went smoothly. I guess there's some kind of system back up, because my license had to be mailed out 4-6 weeks later. They gave me a print out of it I could use wherever needed. There was major confusion though over our handicapped hang tag. They'd given us one with a wrong number on it previously and told us to come back in for a new one (in a handwritten letter.) The clerks asked for the letter, which we didn't have. They decided after talking it out amongst themselves in front of us that our current tag is fine. I really hope so! I was also able to register to vote and change my address at this bureau. Tips: they take cash, credit or check. This bureau also does title transfers and title service, has a notary service and many other services.

Easy, Efficient and super friendly employees!! The whole license renewal process took about 5…read moreminute. I appreciate the employees working on 11/24. From the lady that greeted me at the door to the lady that helped me with the renewal process. They were welcoming and professional!!

Fast and efficient service. Even open on a Saturday. I've never been so impressed with a BMV. We…read morewere literally in and out in no more than 20mins for our new vehicle registration.

This is the most inefficient government establishment I've visited. There is no structure. 5 lanes…read moreof service, 2 open. The other employees looking clueless. UGH!

Everything!! Heaven sent and blessed! Top tier for service,…read moreand customer experience, and wait times .This BMV location is the cats' meow of excellence ‼ Thank you to the staff for their excellent hospitality!

The people are friendly and knowledgeable. A pretty busy location . Makes the experience less…read morestressful!

I've lived in Bellevue for 12 years so have made many visits over the years to pay my car taxes…read more The workers are always helpful and efficient and in all my visits (at various days and times), I don't think I've ever waited more than 5 minutes in line. This is a nice facility with a large parking lot too, I've never had trouble getting a spot.

Website and page says open 9-12 on Saturdays. Building is locked and only maintenance is there…read more Your tax dollars hard at work.