Hands down the most simplest car buying experience the office staff was great jonathan the salesman…read morewas a pleasure to deal with def will buy my next there as well ! Would give ten stars if I could

I've been a paying customer for almost 2 years never missed 1 payment and the unprofessional ladies…read morethat answer the phone are straight out of the hood the way they act and the professionalism they carry really shows. Literally the worst customer service I have ever experienced. Please do your research and see that this place is a joke. They want you to pay 5x what the car is worth. Not to mention the free oil changes are for the cheapest oil even though your car may call for a certain oil they make Valvoline use the cheapest oil they offer meaning they are deliberately tearing up your car. Oh and the warranty you might as well forget that. They will come up with excuses on top of excuses of why it's not covered. Julie is also the so called customer service rep. Youve been warned stay clear!

Unlike some reviewers I've had 2 very positive experiences with Long's service department. I took…read moreour G70 in because it was making a loud dragging sound. They looked at it immediately and said there was a stone in my brake, and fixed it. I made an appointment for late August to have the 15,000 mile service preformed. it took a few hours and everyone was helpful and friendly. ONLY NEGATIVE...other dealerships returned my car clean and washed. Apparently Long does not do this. it's not a big deal but sure is nice when a dealership does this.

Bought the prepayment package for the oil change and was told it didn't have to come back here and…read morefound out later that in fact I did have to return. Decided since I prepaid I would drive the hour to get here. After waiting an hour and a half- the tech comes out to tell me they ran out of oil AFTER draining my car. They apparently have no way to track if they are low on oil!!! Needless to say, I am canceling my prepaid and never coming back!

PUBLIC SERVICE ANNOUNCEMENT:…read more Whatever you do, don't ever buy a car from River City Auto, LLC. I have purchased two cars from this dealership in the last 4 months, with the first one having black mold in the back end of it. They begrudgingly worked with me on the car and told me I could return it and get a different car. The car that I ended up buying was a Toyota RAV4 that they told me the only issue on it was a leaky radiator hose that they were going to fix. Turns out that leaky radiator hose was actually a blown head gasket. Driving home from the beach last week my radiator blew and left me and my family stranded on the side of the interstate. Come to find out the radiator blowing was caused by a faulty head gasket. After repeatedly trying to get a hold of somebody to help me at the dealership, Ray, the owner finally took my call. He then went on to tell me just how unresponsible he felt for the car and the repairs. Ray, the owner of 50 years, told me that there was no possible way that the car had an issue before I bought it. Yet, it was obviously having radiator issues before I purchased the vehicle, according to their records anyway. So obviously, they did not care or shall I say "feel responsible" then either to look into the issue, but instead put a bandage on a wound that was going to end up costing me thousands. I'm sickened by the way Ray runs his business and will be reporting him for his lack of "responsibility". You've been warned.

Walt helped me out and he was amazing. Didn't pressure me into buying he just let me do my thing…read moreand figure out if I like the car or not. 10/10 would recommend. Walt was Awesome!

I purchased a used 2018 outback with 92k on it in may of this year. It was a little more than what…read moreI wanted to spend but it was in immaculate condition and well maintained so I thought. They put a new batter,new tire sensor,oil change. Little did I know when I went in for my first oil change at Subaru a list of way past overdue maintenance services were overlooked by Acura. I ended up spending over $1200 dollars to get the car up to date. Nothing on the vehicle history report stated that any of these required services were completed and when Subaru checked their records none were found on it either. I'm very disappointed that Acura did not take care of this before selling the vehicle. At this point I will never do business with them again in the future.

Not Negotiable, High Prices, Dishonest, Rough Trade Values…read more -1 Star: This dealer basically says the price is the price, so Acura gives you $1k off if you had a competitor luxury car discount and we got $1k off for getting a 2023 instead of 2024 model MDX. I wanted to negotiate more and they literally wouldn't budge. So out the door for around $72k without extended warranties or any add ons. I wanted to leave and forget getting a new car but my wife was frustrated and just wanted it to be over after all the time spent. I gave up on reasoning with her and told her she can do what she wants if she pays for it. We left and literally the next day she had buyers remorse already and asked why I let her buy it. That's marriage in my experience. Women don't listen to your advice and then ask why you didn't tell them what you already did tell them... ugh.... - 1 Star: They quoted us $476.30 "at their cost" for the roof rack cross bars, we looked online and got them $274.59 from Acura.com and oddly they ship and we picked them up at this Acura dealer, so don't order upgrades from them and just use the website so you do not get scammed. -1 Star: As for our 2022 Tesla Model 3 with 18k miles like new... they beat us up hard on tue trade saying they wouldn't even try to sell a Tesla because they are too hard to sell so they could only give us 33k trade for it because that's what they were selling it same day to Carmax for. Fast forward a week and our car is only there lot for $40,900... PS: I checked the Tesla app that night after we left and someone was driving at all over at 80-90 miles per house and then it was parked in the hood at some rough apartments afterwards until the battery was about stone dead.... Ugh... I feel like I already miss the Tesla in comparison to the new car, it was just not a roomy car when you have kids. PSS on the MDX: I think the car is visually appealing. I really like the brown interior. The weird touch pad for controls is strange and why there are no touch screens is beyond I do like the color and the wheels for sure. It really lacks power and isn't very stable on the road. It's not a bad car, but I don't see the value for the price. I feel Lexus gives you more car for the value. We will run it a couple years and do something else anyway... All in all it wasn't a fun experience. - 1 Star: Our sales guy was frustrated when I said I wanted to pay less than MSRP and literally rolled his eyes in irritation when I told him to ask the manager. He seems to expect people to just come in and want to pay full price and not bother him. The Asian sales manager was polite. He ave my son a little drawing pad of paper. 5 Stars for Mike in parts. He was a funny guy, good sense of humor and knowledgeable. He took good care of our needs. 5 Stars for The finance guy. He was the most polite person in the sales process. Very professional and didn't try to force anything on us. No drama. They had a huge selection of MDX vehicles and not many other new vehicles it seems.

I purchased a 2005 Civic from Ben Marable, owner of Used Cars 4 Less, on January 11, 2022. He…read moreanswered all of my questions and went out of his way to make the buying and financing process extremely easy! If you are in a tight spot, and searching for decent, inexpensive transportation on great terms, give him a call or a visit! He brings in new inventory daily, and will have something reliable to fit your budget. He is a stand up guy, and truly has a heart to help people.

The absolute best! Honest, Fair priced and 100 precise. Was quoted 2 times the amount at 3 other…read moreauto repair businesses. Parker's took care of the issue and did it correctly. Highly recommended theses people. This is a truly Family owned business that has been in Chattanooga for 50+ years.

I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.