I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.

Super friendly staff and worked with our warranty company to get our A/C repaired. Thank you again!read more

I had a great experience bringing in my car for a new air compressor. They worked with my warranty…read morecompany, which was no small feat! Tammy spent many hours on the phone with wait time and negotiation, which I really appreciated. In the end, all I had to pay was my deductible! I really appreciate Tammy for keeping me in the loop by calling me with frequent updates, and of course I cant forget to mention her warm and neighborly demeanor. Two thumbs up for the guys who put in the labor; I'm extremely happy to have a working A/C during this summer heat wave. I encourage others to visit this friendly family owned business.

The absolute best! Honest, Fair priced and 100 precise. Was quoted 2 times the amount at 3 other…read moreauto repair businesses. Parker's took care of the issue and did it correctly. Highly recommended theses people. This is a truly Family owned business that has been in Chattanooga for 50+ years.

Extremely Disrespectful and Unprofessional Experience…read more I had an incredibly disappointing experience at this dealership. From the moment I walked in, the staff was rude and condescending. Before I was even allowed to test drive the vehicle, they insisted on running my credit--something that should never be a requirement just to see if I even like the car. After they pulled my credit, they took it upon themselves to shame me for having a Chapter 7 bankruptcy on my report, which was both unnecessary and inappropriate. They then told me the only way I could be approved is with a co-signer--again, before I'd even sat in the car. When I was finally given the key to view the vehicle, the key wouldn't even unlock the car. I went back inside to let them know, and instead of resolving the issue, the salesman came out only to inform me--after his co-workers apparently "reviewed my application"--that I was denied. This entire process felt like a bait-and-switch mixed with judgmental attitudes and poor customer service. Their business practices are terrible, and they clearly have no respect for people who may be rebuilding their credit. Save yourself the frustration--don't buy from here.

Excellent and honest service my grandfather bought from them for years. Cant recommended them enoughread more

Shout out to Ronecia, she assisted me in the purchase of my vehicle. Her and the staff were very…read morepleasant. This is actually my second vehicle that I have purchased from Edd Kirby. I will go back again if i am in the market for another vehicle. An awesome experience especially as compared to other dealers that I have looked in in the past. Thanks Adventure Mitisubishi

It's my turn. I should have read reviews first. I scratched off a mailer and it claimed I won a…read moreprize. A grill in fact. I stopped in to see if it was legit and was met with questions about my car and high pressure sales tactics. I asked pointedly three separate times if I actually won anything and they literally ignored the question. So I learned my lesson. It's not real. The only thing that made the experience not a nightmare was that Big John who came to talk to us was a super nice guy. I would legit buy a car from John. Otherwise their tactics were insulting.

a gem. i have an amazing cheap mechanic but he's always too busy to do work for me, jackson motors…read moregot it done for me at under a quarter the quoted dealer price. best friend recommended mechanic in chatt

From the owner: Towing and Repairsread more

I've been looking for a Toyota FJ Cruiser for awhile now. Curry Stone, who now runs the Used Car…read moreTeam had been my salesman when I purchased my Highlander and he set me up with Will Winter when a FJ recently hit the dealership. Creativity and good pricing, got the deal done before the FJ ever cleared the internal process and I finally got my FJ! Thanks Curry and Will!

Great place to buy a car the process is super easy and simple. It's a family owned store and they…read morecare about their people.

I had previously left a review about how awful this place is. I been trying to some paper work from…read morethem to get my plates.. they respond to the reviews with give us a call..I been calling this place so many times. They need to give me a call back they have my info...

Bought a car from them found out months latter it wasn't registered took it back asking for some of…read moremy money back it's against the law for a car to leave the lot without being registered I'm not asking for all my money Back cuzz I did use the car never agian will I go to Car Mart

Very horrible. Worked with them in the past to get a car…read morethat barely lasted a year never had heat and always one problem or another and when it died the only other option we had was to work with them to get another vehicle that didn't last 8 months before the drivetrain completely failed. And they refused to work with us again but we still had to pay off the second vehicle. Which we have been paying on for a year. Do to changing schedules at work had to try and get another vehicle after weeks of working with them and doing everything they said I had to do the at the last moment denied me for the vehicle I wanted just to try and force me into a much higher coating vehicle. They are dishonest and their team doesn't have a clue how to take care of their customers or to real make sure their vehicles are actually worth half of what they will charge you for it.

Got a 2010 convertible mustang from them ran great for a week and the computer brain went out…read morebut in warranty so they fixed it then 5 months later tie rods broke under the car that cost me $500 out of pocket to be replaced then a year later I had to pay $5000 for a new transmission and not included the rear main seal was leaking got that fixed and the front seal started leaking oil . I spent over $7000 in repairs so after 2 years I traded it in with Carmex for a 2023 Chevy Colorado with 23000 miles for $30.000 white the mustang was $22000 with 150.000 miles on it . I will never ever buy from. Them again please read the reviews its not worth being broke down every week for a over priced junk. Cars . Sorry easy auto yall dont need to be in business. ​