Fantastic business. I was moving at the end of the week and needed to sell my car fast. Marc was…read morekind, made the process incredibly easy, and was completely transparent with how he determined his offer. I highly recommend a Ridgeland Auto World, and my experience was so much better than every car dealership I've ever dealt with that I will be buying from them after my move (regardless of being multiple states away) because of how much I enjoyed working with them.

Stopped by there a bit ago. My husband and I went to look at a Camaro. The man who helped us acted…read morelike he didn't want to be there. Every question my husband asked seemed to bother this man. We were prepared to pay cash and felt good about our purchase. He made it very unpleasant. I do NOT recommend this dealership.

Misrepresentation by dealer. Do not recommend. Comment that a car runs and drives fine…read more Transmission is bad. Has chance to make right but hasn't

After a recent surgery, I was up late one night and went online and ended up looking at cars. I…read morewent in the CarMax app. I was pleasantly surprised at all the cars available and found one that I really liked. I did my credit application and picked the car all in the comfort of my bed. The next day I got a phone call from my salesman Charles and we got the car ordered I wanted. When I felt better I went to the dealership and met Charles Webster. He was awesome!! The car was exactly what I had wanted but the previous owner had smoked in it. I was hesitant to buy it but thought I could get the smell out. I could NOT. Two days later, Charles helped me to find the exact same car with no smoke smell and I was able to exchange it within a week. He was kind,patient and above all went the extra mile!! I will buy my next car from CarMax and Charles!!

After being told by the salesperson and salesmanager that deep scratches that weren't advertised on…read morethe car would be repaired properly I was told by the Service dept and the General manager it would not. If I didn't like it I could return the car. I involved Corporate and the Corporate person told me the General Manager agreed to do the repairs. After speaking in person to the Manager he refused the repairs. Through some base paint on it and said it meets their standards. Wouldn't meant any reasonable persons standards. Their standards must be so low you have to dig them up. Don't believe anything they tell you at CarMax. And Corporate is no help.

My car i purchased quit in me and I told them to come get it because I wanted a reliable car not a…read morelemon. I only had the vehicle for about 4 months. When they finally came to get the car they still wanted me to pay for it. Of course I refused to pay for a lemon. Now they are garnishing my wages for a no good vehicle that I don't have. This is the worst place in the world to get a car. They are not a reliable place to get a good running vehicle. . thumbs down

If I could submit this with zero stars....I would. I received a letter from Ford about a recall on…read morea part on my car. They said I should be contacted by my dealership (JD Byrider) no later than March for the repair. It is now May & needless to say, no one has reached out or even looked at it. & my car has been with their mechanics for a oil change. The part on my car that's under recall makes the stall in the gears, misread the gas & cut off while driving. So I was on highway 55 in rush hour traffic & my car turn off, causing me to be hit from behind! Who's in fault? JD Byrider refuse to fix the problem & I would NEVER get another car from them again! I will never suggest that anyone get a car from them. I've had 2 cars with them in the last 4 year & never been late on a payment. So when my pay week changed, I asked could I change the day I pay (you know since they go by when you get paid) & they told me no. So now I get harassing phone calls the week before I get paid like I can pull $215 out my ass! But when it comes to repairing & replacing the part that's under recall, I have to pay for it. As well as the damage due to being hit cause my car stop in the middle of a busy highway. If I didn't care about my credit, they could have this car back & make this someone else's problem. Luckily I wasn't killed in the accident & can come tell everyone who reads this to save your money & time.....& go get a car somewhere else.

Our experience purchasing our new vehicle at Phil Moore GMC could not have been better. We have…read morepurchased 7 new cars with 7 different dealers and this experience was not even close to our other past experiences. One word explains our experience....Exceptional! We drove almost three hours for a specific vehicle that only they had and they worked with us over the phone to where all we had to do was sign papers when we got there. Jeffrey in sales was the most courteous and knowledgeable car salesman we have worked with. You can tell he has been doing this for a while and he knows how to conduct business. Robbie in finance was so patient with us and made us feel like family. We never felt pressured with any decision, he simply gave us the information and educated on certain aspects to think of when selecting services like extended warranties. He made the car buying experience painless. We left feeling like family. We would not hesitate again to drive from New Orleans to purchase another vehicle from Phil Moore GMC. Don't hesitate, this is where you need to go for your next new or used vehicle.

We were ready to leave our campground and our truck died. We called a tow truck and called the…read moredealer. They got us in right away and were very friendly and helpful. We were back on the road in less than 5 hours. Great place!

Bought my used GLE350 in July was told it had all the service done and would not need but an oil…read morechange in 10k miles. Made an appointment for my oil change and wanted a front end alignment. When checked in was told Mainteance would be $1300. No manager was there at 7:30am so when I picked up at 3pm I asked to speak to Mo the GM. He was tied up so I gave the receptionist my name and number. It has been 3 1/2 weeks and no contact from anyone!!!! Zero Stars!

An absolute horrible experience with the service department. I took my S550 for the 50K Service and…read morewas told 45 minutes to an hour if I waited. I expected to take longer but after 3 hours I finally got my car back, only to find that the tech had not secured a cover he removed in the engine compartment and left the car making this terrible rattling sound. I had to go back the next day and wait another hour for that repair. The following week the rear armrest malfunctioned and although the car is supposed to still have 30 days left on it's warranty, they would not cover the repair, which was $900 to replace the rear armrest. These cars are much to expensive to have to endure such crappy service,

This was my first "over-the-horizon" car purchase. I was fortunate to deal with Grady, who went out…read moreto the car in which I was interested and showed me everything I wanted to see via video, walked me through the buying process, and picked me up at the airport when I flew in to pick up my car. The pre-owned car I bought was exactly as described, except for a couple of extra goodies Grady had saved to surprise me. And it wasn't just Grady. The entire team at Mazda of Jackson is friendly and helpful. Overall, I couldn't be more satisfied.

Im not sure what they did. But it feels wrong. One thing I…read moreknow, that some people can relate to, is in a tough economy holding off on repairs related to high deductibles,& competing future costs, happens. But maybe the high paid folks at a car dealership dont get that. Nevertheless It should not matter to the dealership how the issues occurred (although very forthcoming about that) they shouldn't cause more problems just for bringing the car to the place that's supposed to know Mazdas the best. AI's take: Most likely causes based on timing: Brake hardware issue after pad replacement (fairly plausible) Loose anti-rattle clip, dust shield bent, pad not seated right, hardware rubbing. Relative danger: low-moderate if brakes still work normally, but should be checked soon. Typical repair: $0-$250 if dealer owns the mistake; Exhaust rattle from bent pipe or loose hanger Especially since it happens only over bumps. Relative danger: low if no fumes/no scraping. Typical repair: $50-$250 for hanger/adjustment, maybe $150-$400 if section needs repair. Actual wheel bearing Usually a humming/roaring that changes with speed and turning. Timing after brakes makes me slightly skeptical, but still possible.