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    Higginbotham Automobiles

    1.0 (3 reviews)
    Open 7:30 am - 7:00 pm

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    7 years ago

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    Mazda of Jackson - Mazda of Jackson Grand Opening!

    Mazda of Jackson

    (26 reviews)

    This was my first "over-the-horizon" car purchase. I was fortunate to deal with Grady, who went out…read moreto the car in which I was interested and showed me everything I wanted to see via video, walked me through the buying process, and picked me up at the airport when I flew in to pick up my car. The pre-owned car I bought was exactly as described, except for a couple of extra goodies Grady had saved to surprise me. And it wasn't just Grady. The entire team at Mazda of Jackson is friendly and helpful. Overall, I couldn't be more satisfied.

    Im not sure what they did. But it feels wrong. One thing I…read moreknow, that some people can relate to, is in a tough economy holding off on repairs related to high deductibles,& competing future costs, happens. But maybe the high paid folks at a car dealership dont get that. Nevertheless It should not matter to the dealership how the issues occurred (although very forthcoming about that) they shouldn't cause more problems just for bringing the car to the place that's supposed to know Mazdas the best. AI's take: Most likely causes based on timing: Brake hardware issue after pad replacement (fairly plausible) Loose anti-rattle clip, dust shield bent, pad not seated right, hardware rubbing. Relative danger: low-moderate if brakes still work normally, but should be checked soon. Typical repair: $0-$250 if dealer owns the mistake; Exhaust rattle from bent pipe or loose hanger Especially since it happens only over bumps. Relative danger: low if no fumes/no scraping. Typical repair: $50-$250 for hanger/adjustment, maybe $150-$400 if section needs repair. Actual wheel bearing Usually a humming/roaring that changes with speed and turning. Timing after brakes makes me slightly skeptical, but still possible.

    CarMax

    CarMax

    (29 reviews)

    After a recent surgery, I was up late one night and went online and ended up looking at cars. I…read morewent in the CarMax app. I was pleasantly surprised at all the cars available and found one that I really liked. I did my credit application and picked the car all in the comfort of my bed. The next day I got a phone call from my salesman Charles and we got the car ordered I wanted. When I felt better I went to the dealership and met Charles Webster. He was awesome!! The car was exactly what I had wanted but the previous owner had smoked in it. I was hesitant to buy it but thought I could get the smell out. I could NOT. Two days later, Charles helped me to find the exact same car with no smoke smell and I was able to exchange it within a week. He was kind,patient and above all went the extra mile!! I will buy my next car from CarMax and Charles!!

    After being told by the salesperson and salesmanager that deep scratches that weren't advertised on…read morethe car would be repaired properly I was told by the Service dept and the General manager it would not. If I didn't like it I could return the car. I involved Corporate and the Corporate person told me the General Manager agreed to do the repairs. After speaking in person to the Manager he refused the repairs. Through some base paint on it and said it meets their standards. Wouldn't meant any reasonable persons standards. Their standards must be so low you have to dig them up. Don't believe anything they tell you at CarMax. And Corporate is no help.

    Higginbotham Automobiles - car_dealers - Updated June 2026

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