This is my third purchase from Dror, and once again he exceeded every expectation! I absolutely…read morelove my new Cadillac LYRIQ. A huge thank you to Dror and Alfred for going above and beyond to make the entire process smooth, stress-free, and enjoyable. Every time I walk into Executive Auto, I truly feel like family and, fittingly, I always feel so "executive" at Executive Auto! Their professionalism, honesty, and outstanding customer service are second to none. If you're looking for a dealership that genuinely cares about its customers and stands behind what they sell, I can't recommend Executive Auto enough. Thank you again, Dror and Alfred. I couldn't be happier with my new Cadillac!

Me and my fiancé just got a 2015 GMC sierra today, and all I can say is this is the best experience…read moreand quickest we have ever had! George got us in as soon as we got there and told us everything we needed us to know he was amazing! After we went to Alfred who helped us with all the paperwork and numbers which is always a headache but the way he did it we had a breeze! As soon as we came onto the car lot all the cars are so clean and so nicely kept up unlike a lot of the car dealerships up and down the street that we've been to the past few days. I highly recommend this car dealership to anybody and everybody that's looking for any kind of trucks or cars! Thank you guys again for making me and my fiancé's experience amazing and we are so looking forward to going on all our camping adventurous with our new truck!!!

I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

Okay friendly sales people and since the price is set no back and forth…read more But I purchased a wrangler I got on highway and then the death wobble, had it towed in at my own expense and they claimed to have inspected and balanced the tires two days later I had an important appointment I had to cancel because as soon as I got on highway wobble stay away from their service department Oh let me add, their sales manager Brian has zero customer service skills and is a liar don't do business here you could be driving a death trap

My wife and I drove up to Fresno yesterday from Bakersfield to shop for a jeep gladiator. When we…read morearrived we waited for an open salesperson, and fortunately for us we were assigned to a young salesman...Max Snyder. He was really knowledgeable and knew how to help us. It's not often that you have such a great experience when you're trying to buy a used car. However, Max was both honest and polite, helping us through each part of the process. Ultimately, we left in the jeep gladiator we came up to see. I highly recommend both Max and CarMax Fresno to anyone looking to purchase a vehicle. I'd also like to mention Sean Vinciguerra, the business operations manager. He went over and above to help me with our purchase. He's such a personable guy, and it's easy to tell that he's the type of leader that inspires his staff.

I decided to take my chances at this dealership since they offer quite a few manual transmissions…read morevehicles. Overall my experience was good. I went to see the vehicle that I wanted, asked the right questions, and made sure of the conditions of the vehicle were Ok. Here are some tips for any future customer. 1. You must advice the salesman if you are Interested In Buying or Looking Around. Ben wants to know how he can help you with the vehicle that you want. 2. Point out the vehicles you are interested and from there decide if you are serious or just looking around. 3. If you are serious, then continue these steps - Test Drive- Yes, with valid insurance and ID card - REVIEW VEHICLE- these cars are AS IS. - Check the fluids, tires, sound, smells of the engine 4. Helpful tips - Prices- Are fair but negotiable to some extent. - Vehicle Conditions- "As is ". What you see is what you get - Warranty- No. Once its off the lot, there are no returns - STATE LAW warranty- Yes (48 hours return) with an extra deposit. (optional) Overall Ben help me get the vehicle that I want. I made sure of what I wanted and reviewed the vehicle so that I will not make any mistake of my purchase. Signing the paperwork was quick and easy.

I called on a 2010 Mustang GT advertised on FB Marketplace for $7,999 and the guy said that the…read moreonly way to get that price was to pay cash (greenbacks) and agree to pay all their dealer fees which came out to about $3,000 additional. I said I would pay with a check and he said he would change the price to $8,999 if I paid with anything else but cash. I told him I would go file a complaint at the DMV And he took down all his cars from Marketplace.

I recently had my Chevy SUV serviced at Blackstone Chevrolet and they did a great job. I got…read morenothing but good communication, great customer service and I felt heard. Jeremia in the Service department was awesome! Very friendly and patient and a hard working, honest guy.

I had an extremely disappointing experience with Blackstone Chevrolet that I feel other buyers…read moreshould seriously take into consideration. I purchased a used vehicle from them at full sticker price. Despite the car being a few years old with visible imperfections on both the exterior and interior, the sales team refused to negotiate at all. While that was already frustrating, I moved forward because I needed a vehicle immediately. At the time of purchase, I was offered a "complimentary" detail, wax, and polish and was told it would only take a few hours. Based on that, I took the car home and scheduled a follow-up appointment on my day off. When I returned for my 10:00 AM appointment, I was suddenly told the service would take the entire day--completely different from what I was originally promised. I dropped my car off at 10 AM and didn't receive any notice until 4:30 PM that it was ready. That alone showed a clear lack of communication and respect for my time. When I came to pick up my car, no one greeted me or offered assistance. I had to ask for my keys myself, and when they were handed to me, I was given no direction as to where my vehicle was located. I walked around the lot trying to find it, only to realize it wasn't there. I had to go back inside--this time with my fiancé--and ask again, only to be told it was at a completely different building. After finally locating my car, I noticed the floor mats were not properly put back. Even worse, two of my personal USB-C cords were missing. When I addressed this, I was told they would "look for them" and have them ready the next day. I explained that I should not have to drive back from Clovis to retrieve items that never should have been removed. Instead of taking responsibility, they offered me a worn, used replacement cord--which was completely unacceptable. I was then told their detailer "has a stack of cords" and they would try to find mine, and the manager offered to meet me in Clovis to return it. Then, to make matters worse, I received a voicemail from my salesperson admitting that my vehicle had actually been taken OFF-SITE to another location for the detailing service--without my knowledge or consent. At no point was I informed that my car would be driven elsewhere, nor was I given the opportunity to approve that decision. This raises serious concerns about transparency, accountability, and trust. As a customer, I entrusted them with my vehicle, and they chose to send it somewhere else without even informing me--then attempted to shift responsibility when issues arose. Between the refusal to negotiate, the misleading information, the poor communication, the lack of professionalism, my personal items going missing, and now the discovery that my vehicle was handled off-site without my consent--this has been one of the worst customer service experiences I've had. I would strongly caution anyone considering doing business here to think twice.

WE JUST HAD THE BEST EXPERIENCE PURCHASING OUR PICK UP TRUCK TODAY! Mario the office manager was…read morethe best help and sales rep. So considerate, so warm & worked so well with us. Highly recommend this dealership, thank you again Mario!

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

I experienced excellent customer service from start to finish. The service advisor, Mario Salcedo,…read moreaddressed all of my concerns with patience and care. His attention to detail is a rare commodity worth your time.

We had to take our car in for the 30,000 service. The service guy that we got was Mario. He was…read more very friendly and understanding .He started out give me the rundown on the service for my Honda CRV . We bought our Honda from them in 2020 so far the car's been good no problem with it. The serviced was done within four hours. One thing I like about Honda they have Uber service so you can get home or go to work the same day. They also have free car wash if we need that done before you take it home..

Julian and Robert Did Excellent. Landed me on a perfect vehicle. And worked with my challenged…read morecredit. I recommend Going to Robert if you come in. If you can't get approved give it a shot !

Carlos was amazing! Thank you so much for being so helpful! Definitely recommend seeing Carlos if…read moreyour shopping for a car! Thank you to Julian & Susan for all your help as well.

I had the easiest car buying experience in my life. Everything was explained in detail. No hassle,…read morestraight forward and honest. Moe, your the man. Thank you for getting us in and out and putting a smile on my wife's face.

I would give zero stars if I could. This place is crooked, they also don't return calls, including…read moreyou, Maddy J, who's responding to all of these reviews. I dropped off a letter on behalf of our client due to you sending him a car that was undrivable after he drove it to you for repair. Your service manager Ray is super rude, Gus was worthless, and you never responded to the letter we left for you. You're stating in all these responses here that you want to rectify situations but you don't. Do not go to this place, they will rip you off and leave you with a broken car. They also do not honor the "lifetime warranty" they claim to provide. Maddy J - how about you respond to the letter we left for you? We left it with Gus and I have a photo of him receiving it since he wouldn't sign for it. Each of your responses below is the same without any resolution.

After visiting 5 dealerships I finally found one professional and that would work with me!…read moreTravelled from out of town and Brian Elizalde helped me do most of the paperwork / qualifications over the phone. Especially appreciated since I'm 8 months pregnant! Excellent customer service, and I love my car. So glad I waited. Not to mention my old car took a poop on me on the way over and Brian was able to make sure they took care of it at the service center (was closed when I arrived) for when my family comes to pick it up. Glad I didn't have to deal with that as well!

I keep finding my vehicles on your website. Don't receive the stolen cars from my ex who keeps down…read moretrading my cars. After the downgrade I somehow get hit, t-bone style at the rear end of my cars by a rental vehicle and MY car gets taken and totaled out. Then I have to buy a new car and it happens all over again, heartbreaking vandalism and then a devastating reoccurring car accident that has given me ptsd to the point that I now hate driving. This last time, my original tsx seats were swapped out and replaced with bigger seats and the accident took me way out. I'm injured to the point of disability. Will no one will investigate this?