I would strongly caution anyone considering hiring this contractor. We hired him for an attached 2 car garage addition and ADU. We are a year into what should have been a 6-month project. Since receiving the final milestone payment, we have had months of frustration due to a complete lack of communication, missed deadlines, and subquality workmanship. There were extended periods--sometimes weeks at a time--when no work was being performed, and no proactive communication was provided regarding delays or next steps. The quality of work completed by several subcontractors was disappointing and frequently required correction. We were left to supervise the subcontractors and check the quality of work, Jake was rarely if ever on site. We were often left to clean up after the subcontractors left a mess and/or broke things during their work. When legitimate concerns were raised about workmanship, instead of addressing the issues professionally, Jake became defensive, dismissive, and at times openly hostile. Rather than taking responsibility for deficiencies, he frequently attempted to shift blame, minimize concerns, or suggest that the problems being identified were not real issues. The experience felt more like being gaslit than having concerns addressed by a professional. Customer service was virtually nonexistent throughout the project. Phone calls and messages often went unanswered or flippant excuses "it's been a busy/hectic week". I was left constantly chasing updates and seeking explanations for delays that should have been communicated proactively. A contractor's value is measured not only by the finished product but also by professionalism, accountability, communication, and respect for the customer. Unfortunately, this contractor failed on all counts. The combination of poor workmanship, chronic delays, lack of communication, and hostile responses to reasonable questions made this one of the worst experiences I have had with a home improvement professional. We are a year into a project that should've taken 6 months I would not hire this contractor again and cannot recommend him to others. read more

Extremely Disappointing & Maddening Experience We have been working with Drohan Development for over a year on a major addition and renovation project, and unfortunately, the experience has been nothing short of frustrating. Despite the scale and significance of this project, the company has consistently fallen short in several critical areas. 1. Quality of Work The quality of workmanship in many areas has been unacceptable. We've encountered numerous issues that have required constant follow-up and rework. This has significantly delayed progress and project completion and left us questioning the overall integrity of their work. 2. Delays and Missed Deadlines Timelines provided by the contractor have been repeatedly missed without explanation or accountability. They use words like "we hope" or "we are trying" or "we are waiting to hear" and then no word on when a sub is showing up and when they do, we are supervising them vs them which is maddening. What should have been a straightforward renovation has dragged on far longer than expected, causing stress, unexpected time needed on our part and additional expenses. 3. Poor Communication and Responsiveness One of the most frustrating aspects of working with this company has been the lack of communication. Repeated calls, emails, and messages often go unanswered for days or even weeks. Gaslighting at its finest. When we do get a response, it is often vague or dismissive followed by continued silence leaving us with more questions than answers. 4. Lack of Overall Customer Service We expected a professional and customer-focused experience, especially given the significant cost of this project. Instead, we've encountered indifference and, at times, outright hostility when raising concerns. They have taken no responsibility or accountability for their own actions and that of their subcontractors. Is a matter of fact we have served as the onsite project manager with no one from Drohan supervising their contractors, or ensuring work was done and completed correctly and that continues to this day since our project still isn't done. 5. Unmet Expectations Overall, Drohan has failed to deliver on their promises. A project that was promised in 6-8 months has dragged on now for more than a year and their silence is deafening. We had high hopes for this renovation, but the repeated setbacks and ongoing issues have turned it into a nightmare. Recommendation We cannot in good conscience recommend Drohan Development for any home renovation or construction project. If you value quality work, clear and consistent communication, accountability when things don't go right and timely delivery, save yourself and look elsewhere. read more

Jake and Co built our new deck a few weeks back. They were extremely easy to work with, handled any issues we had promptly, and responded to our texts/phone calls right away. I've already recommended Drohan to a few friends that need work done, and I intend to have them come back soon to do some more work on our house. read more

We initially consulted with Jake at Drohan Development to put a pre-fab screen room over our patio. Before we even hired him, Jake spent a lot of time and energy researching different types of screen rooms, answering our (many!) questions, and discussing with us what our best options might be. We ultimately decided to have Jake and his team build a three-season room over the patio. This involved pouring a concrete slab as well as building the structure which includes a solid sloped roof, 11 window openings and installing a door and gutters. Jake and his construction team were professional, friendly, knowledgeable, and efficient. Jake also worked with the electrician who installed the ceiling fan. And he worked closely with Evans Home Improvement in Rockland, MA (another great company), who installed the Sunspace windows in our room. The windows fit perfectly in the space, thanks to Jake's diligent work with Evans. I would give Jake, Jesse and the entire Drohan Development team 10 stars if I could. It cannot be overstated that Jake and his team were a dream to work with. No delays, no hidden costs, total transparency. I would recommend them to anyone looking for a contractor or developer. read more

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