Do not go here. They said I had to pay in advance so they could order a new back plate for my iPhone. It arrived in a week and after two hours of waiting. they told me it was the wrong part number and they needed to order the correct one and wait another week so I said cancel the order and credit me back. They agreed to do that but never did and I ended up having to have Visa stop payment to them. read more

Noah greeted me with a smile and that wonderful hair. Drop smash fix. Did a wonderful job with replacing my screen protector. Join their loyalty program, which I think you are actually added to when you become a customer. After five repairs the sixth is free based on similar pricing of the previous repairs. They're always fast efficient and kind. We wouldn't go anywhere else. Take your phones here. read more

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WORST EXPERIENCE EVER! After getting a screen replaced here, with a substandard part, I brought it into an Apple store and was told by the Apple Representative that my computer has been 'lifted for parts.' My key pad was taken and replaced with a cheap aftermarket part and my display was also no longer retina display and the battery had also been replaced as well. I was never 'allowed to speak to the manager' - there is none. Not only did Drop, Smash Fix, take my computer parts and replace them with aftermarket garbage, but I paid them about $500 to do all this and then had to pay Apple to repair as well. I have never dealt with such a terrible and dishonest business in my life - I will be reporting this business to Better Bureau Business as well. Please be advised to NOT bring your devices here! You will end up paying more in the end then the device is worth having to get it repaired again! read more

The guy working today, Angel, was so helpful! He answered all of my questions accurately and so politely. He then solved my problem in about 15 minutes. So fast! I am so impressed with the professionalism. read more

So I went in to get my girlfriend's phone repaired because I cracked her screen on accident. When they replaced it the screens brightness was broken. I went back again to redo it and still wouldn't work. They offered me a refund or a phone replacement but never did either. I called them and went in multiple times over months and months and have finally given up on getting a refund. Sal was a nice guy but the whole time they kept giving me the run around and saying they would get back to me or get it right and never did. read more

Worse evere. Took credit card, charged, and week later still making excuses, then left sim card and sim card tray out of phone. Closed next day, never answered phone. Finally got sim card and tray back, however, now camera doesn't work. Two different repairs advised contact management, impossible. Verizon said go back, we can't help. Tuesday going to small claims then Santa Barbara police! Two repairs and Verizon said they need to replace( granted older gallery s 10, however all said factory restored! read more

I took a ohone in which had been having issues with the soeakers. They agreed to irder but the oarts then they talked me into replacing the screen too. Ive had nothing but new problems since. My keyboard doesnt perform properly, and it affects my writing . I went back in three times, and the oerson working there gaslit me insisting that its an keyboard setting, an d refusing to look into it any further. If he would have replaced the oart or listened to me I would have felt better, but I have an even more disfunctional phone now and am out $250. I do not reccom en d this business at all and will never go back.There was zero 15% discount. M an y ither places to choose from. Do not use this business. read more

Any time I have needed help with my iPhone these guys have been able to help me out. Quickly, happily and perfectly! Highly recommend them. read more

Great service, Delivered my phone for a quick screen repair and was good as new in 30 minutes

Always prompt and friendly service. The guys there really know their stuff! I went in for a new charging port on my S9, and all it needed was a cleaning! Thanks Vlad! You earned my continued loyalty! read more

Vlad is the best! I came here about three months ago paid 125 they fix my screen because it went black after I dropped it. Three months later I'm back and guess what it was under their covered warranty so I did not have to pay one dime. In and out in one hour. read more

Excellent and honest service. Friendly and helpfull . Highly recommended. I brough in a phone that i had not been able to use for weeks and it turned out to be a faulty charging cord ..no charge. No dollars spent .appreciate the honesty and friendly prompt service. read more

Our phones are like another limb to most of us and when something isn't working it can be problematic. I take a lot of photos and when I somehow cracked one of my lenses I was not a happy photographer. I stopped at Apple for their guidance and was not happy with the service I received or the ridiculous fee they were going to charge me to fix it. Luckily I found my way to Drop-Smash-Fix Just around the corner from the Apple Store in Santa Barbara. The service was top notch, the work quick and very reasonable. Huge shoutout to Sal and Frankie for making the experience a positive one. Of course it's a place you would rather not have to visit, but if you find yourself with a broken limb I would highly recommend this establishment. read more

My Lightning connection was wonky and instead of taking advantage of me by recommending or performing an expensive part replacement, Vlad walked me thru how to clean out the lint with a needle. Couldn't believe how much gunk was in there. Then he even blew air into the port to get it really clean. Works great now. I'm definitely going back here any time I or my family need help with our iPhones. read more

I went to this business to have the screen repaired on my phone. Part of my motivation in going there was the 15% off coupon on yelp. The picture is below. This location has done nothing to remove or modify the coupon. The coupon is still being actively offered. When I got there, however, they said they would not honor it because of the coronavirus. That is their prerogative, but they need to take the coupon off yelp. They can't leave the coupon on the website, and use it to induce people to come in, and then tell them they are not going to honor the coupon. read more

DropSmashFix - Coupon - Electronics Repair Near Me - Santa Barbara, California

Jose and Michael helped in so many ways. Initially, I had replaced my iPhone battery, but then had problems with my camera, my phone ear piece, and again with my camera. They definitely took care of me, ordered parts, and installed them just fine. It took me about 4 different occasions over 2 months (only bc I didn't have time to visit earlier) to fix my phone. They are quick at what they do and will take the time to remediate any issues related to the phone repair service. I highly recommend this place! Here's a list of the unexpected things that they had to fix after changing out my battery: - Front facing camera (no image) - Ear speaker didn't work during phone call, but speaker phone worked - Front facing camera lens clarity read more

Shattered my iPhone 11 screen after it flew off the roof of my car on the freeway. Came into DSF right after they opened on a Friday Morning and Sal was there to greet me with a smile :) told me it would be 30 minutes so I walked to Starbucks and came back a half hour later and my phone was good as new. They even offer a lifetime warranty if there's any issues (unless it's been dropped again). I used the Groupon I bought too which I was a little nervous about but they accepted it with a smile. Thank you so much Sal!! You're the best! Highly recommend this place, very professional and prompt service. I'll definitely be back again if I ever pull a dope move again. -Roxanne read more

Thank you to Victor for cleaning my charger port. In and out in literally 90 seconds. I really appreciate it!

These guys are great! Victor just helped me with my phone! It was almost time to close but when I called he told me to go ahead and bring it in and he would work on it right away. True to his word! Amazing service!! read more

Came back again for my MacBook Pro which got liquid damage on it. It wouldnt turn on and I thought it was dead. VLAD came to the rescue and was amazing. In less than 24hrs he diagnosed everything, cleaned it, transferred all data to external hard drive just in case it was dead. But low and behold he got it working again. Super happy with this company and big shout out to vlad for an amazing job. Saved me $1500. Thanks! read more

Brian is a lifesaver! Our family has a small business nearby, and when we opened for business on a busy Saturday, we realized that the iPad we use to run all the credit cards sales was completely dead and wouldn't charge for some reason. We were going to be in a real pickle if we didn't get it fixed ASAP! My husband ran up to DSF and Brian had the problem diagnosed and repaired the iPad in just a matter of minutes! Turns out a piece of the charging cable had broken off and gotten stuck deep inside the iPad somehow. Brian had our iPad back up and running in no time flat. He was quick, courteous and professional, and saved us from having to buy a new iPad! Great customer service! From one small business owner to another, thank you! read more

Chris helped me big time today with my iPhone! If your phone is broken they are the best! Excellent service. I'd give Chris and DropSmashFix 20 stars if I could! read more

They respond fast, they are nice. But management doesn't believe in the product or the warranty they provide. Feel like I wasted money and time. read more

I dropped my iPhone Max S, shattered the screen and wanted fast turnaround. I got it. Ferris was helpful in answering questions and surprised me with his commitment for a fast turnaround time on the repair. Phone was ready, looks like new and pleased with the service, price and quality read more

My wife and I were walking by, and on impulse, went in to see if they could fix our iPhones. My 6 with a charging problem, my wife's 8 plus with cracked tempered glass screen protector. Caleb was super friendly and helpful. Fixed both our phones in about 10 minutes while we waited. Will definitely go there for any / all my future phone issues. read more

I originally posted this from my rarely-used business account in January 2019, so my review did not show on DSF's page: I have been having trouble with my iPhone battery running down quickly, so took it to DSF to get a new battery. Caleb did the diagnostics and told me that it was a software problem running the battery down, and that there was actually nothing wrong with the battery. He suggested that I go to the Apple store and have them run a software analysis. Caleb could have just given me a new battery and sent me on my way, and I never would have known the difference, but instead he chose to be honest. I tried to pay him for his time, but he would not accept. Great service, and I highly recommend DSF for phone repairs. read more

I came in at 6:30 pm to get my iPhone 7 screen repaired & it was complete within 20 minutes. Their employees are always helpful. This was my second time at this location and they met my expectations. read more

Caleb was super nice and quick to fix my phone. Done in under 45 minutes. (You get a free screen protector if you leave a review, but doesnt make it less true.) read more

Do not bring your phone here. I brought an iPhone 12 pro Max for a simple screen repair, dropped it off and waited for them to call me to let me know it was done. About an hour later I received a call letting me know they couldn't repair it that day because they needed to order the screen. I told them I'd come pick up the phone because my boss was taking a flight at 9am the next day and needed the phone. When I arrived at the location the employee (a kid no older than 17) said the phone was completely unusable because when he tried to remove the screen he SEVERED/CUT the cords that enable the phone to use Face ID, ear speaker, FaceTime, and the TrueDepth Camera. Because the cords were cut he also couldn't just put the screen back on either. So my boss, the CEO of a multi-million dollar company and who is constantly traveling, would not have a phone. I asked to speak to a manager and the employee refused to get in contact with anyone. Not only did he lie to me over the phone by saying he "just needed to order a screen", but also refused to help me by putting me in touch with someone who could. After insisting multiple times to speak with his manager he finally relented, I waited for over an hour to speak to someone. Finally Karl called me back and agreed to send an email acknowledging the mistake and that DropSmashFix would pay to get the phone repaired by Apple. He sent the email on October 26th, 2022 and I got the iPhone repaired on October 28th, 2022 and sent the repair receipt totaling $541.58. I have continually followed up with Karl since and have not gotten reimbursed to this day. They will not put me in touch with the owner of the store. read more

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Piece of cake. I have passed this place so many times in the past so I knew exactly where to go when i cracked my I phone. I dropped it off here, got a coffee, and returned in 45 minutes to pick it up. Easy. read more

I never write reviews but this location and staff deserve all praise. Don't take your phone anyplace other than here!! Great service, great location, 10 stars overall. I'm pissed I don't know the name of the guy who usually helps me out but he was working on Sat Dec 5 round noon. Give that man a raise. Recommending this place to coworkers and family. read more

Trustworthy, reliable and efficient service! Would choose them over the Apple store any day!

To whomsoever told me about this business --Thank you! This was my first stop on trying to get my iPhone 6+ fixed. It was still limping along then. I made a reservation online, showed up on time and received prompt service. I cannot remember the name of the gentleman that helped me. What I appreciated the most is that he tried several different ways to fix it, showed me what was wrong, then tried again and again. He was very patient and kind. If I lived downtown, this would be my first stop for any future service. PS frequently backup your devices--especially the contacts! If I had, I could give you his name. All the best to you and your business! read more

Victor helped me after hours, quickly w a bum charging port on my iPhone. What service - Thanks sir!

They broke my phone during the repair. Then it took months of back and forth and false promises before I received a small remuneration which was half the cost of a replacement. There are plenty of other service providers in the area with better reviews. I used this one because they opened earlier than the others and needed the phone repaired before a business trip (which didn't work out as planned). read more

I've had phone batteries and broken screen and water damage all repaired here. The employees and the service is top notch. The prices are fair and customer service is excellent. My two kids and I all have iphones and only go here for any issues. Nice people excellent customer service...couldn't ask for anything more read more

I was casually down the street shopping and noticed this little shop. I had cracked my IPhone 6s 2 weeks ago and have been trying to get it fixed at Apple but it was such an inconvenience with them. Every appointment I made ended up telling me I had to leave my phone over night and since I need it for work that didn't work out. So I randomly saw this little shop, looked up the Yelp reviews and thought why not. I walked in for a price quote, the gentleman was super nice and told me he could have it done in 45 minutes. I said lets do it as I'm going on a trip and don't wanna risk my phone getting worst. A coworker of mine had got his screen replaced elsewhere and I remember the color of his screen just not looking as bright as the original. I got mines back literally within the 45 minutes and it looks absolutely brand new!! I even had him instal a temper glass for me and I can't complain. I paid $120 for my iPhone 6s screen + temper glass. Which was still less than what Apple quoted me for without a temper glass. 10/10 would definitely recommend. They are fast, friendly and efficient! read more

Last Saturday, I had an issue with my charging port on my iPhone 6. I have had quite a few jobs done on the phone at the Ventura location. This location was going to close in a few hours and I called to connect with someone there. Luis Reyes answered the phone and gave me an excellent quote! I went over there, he said that he would have it ready long before closing. And upon showing up, he had my phone waiting for me! Alongside that, I was waiting to pay for what has been fixed and he then tells me that I had a warranty on my phone that covered the repair! Ok - seriously.... I was in disbelief and... he swore by it! Not only I was greeted with professionalism and authenticity, I was also being given amazing information. Luis knows what he's talking about. I'd go to these guys anytime! Hands down! read more

There are probably any number of businesses in Santa Barbara that will offer to fix your mobile phone; I'm sure glad I chose DROPSMASHFIX on Anapamu. While entering their storefront is not currently allowed due to COVID-19 precautions, it was a breeze getting my problem cared for. Easy parking on the curb, just ring the doorbell, stand at the red marker, technician comes to greet you at a safe, masked distance. We went through a few quick checks of my iPhone6 functionality, and in a number of minutes I was on my way. About a half hour later I got a call that the glass replacement was complete. $60 and my phone was like new. Kudos to VLAD for his friendly and professional customer service!!! read more

I came to this place because I had cracked my screen recently. I was planning on going to the apple store, but my friend recommended me this place as a cheap alternative. I was greet by an employee named Jack and he was able to help me with everything I needed. He gave me the price and how long my phone was going to take to fix. It was really quick and really easy. He also threw in a free screen protector to protect my phone from any falls that it might take later on. I would definitely come here again and work with Jack because he made the process really easy and really smooth for me. I would definitely recommend this place to others. read more