Their service, attention to detail, and professionalism are par none. They are my new go-to for all…read morethings tailoring and dry cleaning.

Although Dave gave such a warming response when I initially requested the service, that was not the…read moreexperience I received once I actually arrived. The seamstress was very curt and rude upon entry on the establishment. When she did come from around the back of the store, she abruptly snatched my daughter's dress out of my hand, took my request and gave me my yellow sip for pick up. End of discussion. The big problem came when it was time to grab the prom dress. Now in fairness, I was 8 minutes late to the location, since running around for this special event. However, I did call but when I received no answer, I figured that she was just busy. To my small heart attack, the establishment was closed. I was devasted to say the least! I would've really liked a phone call to say "Hey, I'm leaving soon", or "Are you still picking up the dress", something or anything for that matter. Especially seeing that it was a special event. I honestly, would've appreciated a little customer service moment, that would've made all the difference with being a first time customer. I will say that after I called my friend for help, she got in contact with the owner (I presume) and managed to get her to come back and open the shop so I can get my daughter's prom dress. Thank Goodness for good friends, right?!! I'm not sure if I would return or not but I'm definitely not using the place for urgent needs or special requests. Good customer service is really about those tiny steps to make every customer feel like they're appreciated for choosing your business, and I hope no one else has to go through this experience.

Came to do laundry middle of the week and it was pretty empty. Lots of machines to choose from with…read morereasonable prices. I spent $13 for 2 big machines and 3 dryers. Clean facility, with vending machines, and even a mini library to choose a book to read while waiting for your clothes to be done.

Did my laundry here twice while at work in the area. - great place with plenty of machines and…read morespace. Thank you.

I had 2 wool pea coats dry cleaned here, and about died when they told me the cost was $45. I…read morecalled a cleaner in Edwardsville to see how much they charge, and it would have been $14 for the cleaning of these 2 coats. $45 is RIDICULOUS! I will never use this business again!!

One of the best cleaners in town. I got a sophisticated dress cleaned here and the results were…read moreoutstanding. Nice lady and gets the job done. Love coming here and the prices are not bad for what you're getting. Highly recommend coming here if you want dry cleaning done.

Would absolutely recommend Olive Cleaners for wedding dress preservation and suit cleaning! She was…read morewonderful to work with and even sent a video of my dress cleaned before starting the preservation. I had spray tan, tajin and dirt stains on my dress and she got every bit of it out! Very affordable and reasonable turnaround time.

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

Polite, friendly, efficient service. They did a great job and were very affordable. My suits were…read morebeautifully dry cleaned.

Good quality and always ready when you need it. Staff is Friendly and they have affordable prices.read more

Friendly, clean and quick. Great value for price and terrific turn around time. You can certainly…read morefeel the experience right when you walk through the door!

Friendly, professional, great service. Will be definitely bringing more dry cleaning here.read more

Great quick laundry that does dry cleaning and starch…read more They will even express your stuff for only a dollar extra.

The place was clean. The parking was good. The time for competition was reasonable. Actually really…read morequick. Dottie was very kind. Would recommend. Will return.

Recently in an attic of our family home, I found a vintage dress my long-deceased grandmother, Oma,…read morelikely last wore in the roaring 20's. And it was in terrible shape; badly stained a dark streaked tea color, matted, frayed, and really almost unsalvagable in our view. I took it to Prime Service Cleaners in O'Fallon, always my family's go-to cleaner, and walked in with it. They immediately told me what I had already guessed; there was little chance this dress could withstand what it would take to clean it even if it were even possible to clean it. It would take a miracle. But the process was most likely to simply destroy the dress due to its delcate fabric and tassles. I asked them to try anyway and signed the release form. Today, we picked up that dress and to say I was positively stunned would be the understatement of the century. This dress now looks near-perfect, like a true museum piece. I can't even comprehend what took to make this piece come back to life. So thank you, thank you, thank you for your truly amazing masterful preservation of a family treasure.

I gave them a dress with some punch stains on it, and there was also a stain that was on it when I…read morebought it, and orange ink stain I believe. I didn't expect them to get that one out because I'd had the dress for so long. But they got all of them out!! And honestly it wasn't terribly expensive considering how much I paid for the dress originally. Friendly staff as well.