I have taken a couple of designer gown to Crystals for alterations and they do an OUTSTANDING job…read more Love this place and quick turnaround with amazing detail. Cannot recommend this place enough. Thank you!!

Crystal gave me a very quick turn around to tailor my dress shirt. She tailored my seams and now my…read moreshirt fits way better!

False advertimy. Sign out front says $1.79, except dresses overcoats leather, fur, suede, pleats,…read moreor anything fancy. $.99 men laundered shirts. I was so surprised when my bill was $153.31 for 22 item, eleven pants, eleven shirts. I was told if I had asked they would have told me it wasn't $1.79 anymore. I said I didn't think I had to ask since the sign out front over the building still said $1.79 Cleaners! Never again!

I took my clothes for dry cleaning to Discount Cleaners in Irving they did a very good job and the…read moreprices are very low. I will be a repeat customer and they have the best customer service.

I have been a loyal customer for many many years. I have always experienced superior service…read more They are extremely professional and I am always satisfied with my dry cleaning results. I would recommend them for your dry cleaning needs.

Great service ran by great people. Not only will this place service your cleaning but they run a…read morepost office too. Probably one of the long standing and reliable businesses in the area.

I have been going to this cleaners for a year now and they are byfar the most consistent. I use the…read moredrive-thru and most times its the small latina women or the young african american male that helps and they are wonderful. The customer service is top notch and would recommend them to EVERYBODY!!

Worse dry cleaning service ever my clothes were even more dirty than when I dropped off and the…read morestaff member was soo rude when I brought it to his attention. Never going back there You go there at your own risk..

If your looking to get your clothes dry cleaned or pressed the same day this is the place! They…read morealso offer alteration services and the lady is absolutely amazing and so nice. They are not pricey I believe dress pants alterations are only $10 and that's a bargain now a days specially for the quality service she does. They have a drive thru and you can drop off and pick up the same day. Depending on the time tho. The lady's in the front desk are really nice and professional, you get greeted as you enter and the place is clean and has a welcoming feeling. There's plenty of parking, it's located in the busy intersection corner of Collins and mayfield.

I have been a customer for about 5 years at minimum. Staff was always very nice and the prices were…read morereasonable until this past week. I dropped of 8 pieces for alterations and 2 blazers to be dry cleaned. I returned 1 week later and a lady whom I've never seen before brings the blazers to the window and states my total is $19.07. I had my ticket in my hand it price was just above $18 dollars, okay no biggie at the time - just a few cents off. My alternations were not ready, so I had to return on Tuesday. Tuesday, June 15th I returned to pick up my alterations and my daughter's. I had my ticket in hand with a total price of $153 for my stuff. The guy rings me up at $190. I asked why was I paying $190 and he stated that "it was the price". That's not a reason, because the price is on the ticket I was given when I dropped everything off. Questioned him again and he stated oh they still have you dry cleaning included, I'll refund you $18. She charged me $19.07 on Saturday for the blazers and my alteration ticket CLEARLY states $153, so I am still being over charged $20. At this point I'm exhausted from traffic and work I want to go home and I wasn't willing to leave my items. Now, I give them my daughters number for her items and she jumped from $86 to $114 in price. As soon as I got home, I tried everything on and two of the dresses are ruined. The alteration lady just made a LAZY seam across the middle both of my sleeves that previously did not have seams in them. She pulled my green dress forward to take the shoulders up, now the zipper meets the bend of my neck. Just horrible work. I called them complained and was told to bring the dresses back. I asked if the place was under new ownership and the guy stated it was. After thinking things over, I'm not taking the dresses back - I will just NEVER go back. The new owners should have honored the prices on the clothes when they took over. They can do whatever they after that but to change prices after the service was completed under the previous owner is bad business. Unfortunately BEST CLEANERS, you lost two valuable customers.

I love this place. Their pricing is more than reasonable, the customer service, especially Mario,…read morehas always been amazing, and they are incredibly fast. I would get my uniform for school dry cleaned and I was never disappointed. I drop off my clothes and they often have my clothes cleaned within just a day.

They were really good for a lot times but one time They put…read morea double crease in my suit pants. I got it fixed at the retailer I bought it. Took it back and they did it again. And this time it was shrunken. Had to find another cleaners after that.

If I could give this business a lower rating, I would…read more I've had a few issues with them over the years, but this latest experience was the last straw. I picked up approximately $100 worth of dry cleaning, several shirts and pants. A couple of days later, I received a voicemail from one of their employees explaining that they had accidentally given me another customer's shirt and had given my shirt to someone else. They asked me to bring the shirt back. I didn't make a big deal out of it because mistakes happen. A few days later, I returned the shirt, expecting to get mine back. Instead, I was told the other customer had not returned my shirt yet. That was four months ago. Since then, I have stopped by multiple times asking about my shirt. Every time, the employees tell me I need to speak with the manager. The problem is the manager is never there. I have left my phone number numerous times and asked for a callback. Not once has the manager contacted me. At this point, I'm simply out a shirt because of a mistake they made, and nobody seems willing to take responsibility for it. I'm not asking for anything unreasonable. Either return my shirt or reimburse me for it. Ignoring the issue for four months is unacceptable. The most frustrating part isn't even the missing shirt. It's the complete lack of customer service, accountability, and follow-through. I would not recommend this business to anyone.

My daughter's school uniform shirt was lost by this business. I notified the staff and was told 5…read moreconsecutive times that the manager was at another location each time I requested to speak with the manager but I will get a call. 3 plus weeks later and call received. Needless to say this business doesn't their customers especially the loyal ones. I'm annoyed by this business lack of professionalism. A matter of fact I'm even more annoyed to learn after reading other reviews to discover that my complaint isn unique to me because others have recorded the same or similar complaints.

My 4th time here it's the cleanest laundry mat I've been to the place is kept so clean the ladies…read moreworking there are friendly and helpful tons of sitting place to charge your phones small store with lots laundry supplies clean bathroom and vending machines

Helpful staff. Clean location. Many different sizes of machines to meet your needs…read more Trying soon: laundry by weight and dry cleaning on site.