Fantastic customer service with the best value I have been able to find in the area. Plus they…read moreoffer a military discount to vets.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

I went to go pick up my husband's shirt, but the lady working there told me that one of the sleeves…read morewas teared up. When I went to go leave the shirt it had not damages whatsoever. This is extremely frustrating because I know that I take good care of my clothes, but then only for them to be ruined by a shop that was supposed to help press the shirt only, not physically tear it up. The manager never showed up. Any explanation or apologize

Took my comforter about 2 weeks ago and they ruined it, instead of dry cleaning they put it on the…read morewashing machine and now they are trying to fix the issue but when I ask to speak with the manager or the owner they are not able to provide me the information requested. Today I told them if you do not fix the issue or pay me for my Cremiaux comforter I will come back next week but I will request the sheriff to come with me to file a claim. Reading other people experience they are not going to disappear with me, I will be there every single day until they resolve my issue. My advise even if other places are more expensive run from this one, go to another place so you can avoid this harrasment and anguish. Bad business all over.

Customer service was awesome!! This dry cleaners is overpriced. I paid $57 for 8 items to be dry…read morecleaned. Never again!

The service itself was good but rated a 1-star because the prices are outrageous. They charged $24…read moreto clean a casual polyester dress. It is machine washable but I dry cleaned it to ensure my daughter looks nice and wrinkle free for an upcoming function and don't have time to steam or press it myself. I knew with Tide in the business name, it would be overpriced but I didn't expect to be taken to the cleaners. Yes, pun intended!

Great dry cleaning experience when traveling for a wedding. Drop off for item to be cleaned had…read moregreat customer service, and they have a 24/7 pickup that is fully automated! Item was ready a couple hours early, text communication was accurate and smooth pickup at a time that worked for me! Reasonable cost, decent value, convenient for The Woodlands, recommended.

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

I have two stars because the workers at the this Tide cleaners were helpful, but the Manager was…read morenot. I took my alternate wedding dress to be cleaned after wearing it once and they turned a pure white dress gray/pink, then the manager said it wasn't white white in the first place then she only wanted to give me 1/2 the original cost of the dress because I wanted to keep it and not leave it with them to possibly sale. Never going there again, now that I know they put all the clothes in the car together no matter the color, while cleaning. Makes no sense.

This location lost one of my shirts 4 times!! They recently lost my husbands shirt and that was the…read morelast time they will lose my clothes. Please do not use this cleaners. They are beyond horrible and they will either lose or ruin your clothes. Seriously.

Why 5 stars? Because the whole process has been so convenient for me…read more --- --- --- I have to dress nicely for work events these days, which means I have clothes that just do better in the dry cleaner. And because this shop is located in my neighborhood, it's my dry cleaner of choice. Every time I pop in, I am the only customer. I spend an average of about 187 seconds in here whether I'm dropping off or picking up. The prices are great (granted, I don't know what dry cleaning costs, but it seems fine?) I'll continue utilizing them until I have a job where I can wear my at-home uniform of a tank top and athletic shorts every day.

0 stars if I could. Dropped off a suit and shirt for same day service before 8am deadline and was…read morespecifically told it would be ready that day by 6pm and the receipt reflected that. Went that night to pick up and was told it wasn't there. Spoke with them on the phone later, explained the situation, and they lied and said they never said it would be ready the same day. When I said they need to make the situation right because I was relying on same day service, they said all they could do was a 15% discount. Also they've never answered their phone once when calling. Won't be back.

Today marks the end of my five-year relationship with Time Cleaners…read more The conclusion began with a phone call on Tuesday afternoon, notifying me that a pair of pants I had dropped off last year had been "magically" found. This was after I had inquired about them three times over the course of the year, only to be repeatedly told they never had my dress pants. Now, a year later, they inform me that the pants are ready for pickup, along with the other items I dropped off just a week ago. I expected to be greeted with empathy, an apology for their mistake, and perhaps even a gesture of goodwill by waiving the charge for the pants they had misplaced and insisted they never had. Instead, when I entered the business, there was no friendly greeting, which was disappointing but unsurprising given the employees' strictly business-like approach. I mentioned the call about the pants they accused me of not dropping off, only to suddenly find them after my third inquiry. I then asked if I still needed to pay, considering they had temporarily lost the item. It's just $3 we're talking about, but good customer service would have included an apology and accountability for their mistake. Instead, the young man behind the counter simply stated, "You still have to pay for it." So, I did--but at least acknowledge the error. If you're looking for good customer service, you won't find it here. And based on some reviews, their quality doesn't back up their "business-like mindset" either. With so many other dry cleaning services available, there's no need to bother with this place.

Great service. Quick service! Always satisfied with their service and pricing! Highly recommended.read more

Have you ever had an experience that left you so surprised you felt your mouth wide open? I had…read morereceived a coupon from Tide cleaners for 20% off of dry cleaning so before I left for the holidays I felt I should stop by and get my simple cotton dress and windbreaker cleaned. Imagine my shock when I was given my total and found out that the dress after the 20% off was $33 and the windbreaker was $19. Holy cow I've had comforters cleaned for less than that. I understand prices may have gone up, but this is ridiculous. To top it all off the dress wasn't even covered correctly, and the lady handing it to me, drug it on the floor. Tide cleaners you won't be seeing me anytime soon.

Shame on me for not asking about pricing when going in; however, I could have never imagined the…read morepricing would be more than what I pay in Manhattan where I live! I intentionally brought clothes to dry clean thinking it would be more economical but the opposite happened. I was charged $84 to dry clean three dresses. The price was then reduced to $62 when the attendant provided me with a coupon but either way outrageous pricing and even more frustrating that they do not list their prices on their website. I'm going to be returning to my trusted cleaners next time I visit family in town.

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.

Took in two handknit afghans. Cleaning was exceptional and returned in perfect condition. Going…read moreto take 3 winter coats as soon as it gets warmer. The woman that helped me was very helful and friendly.

I only go about twice a year with big loads, but they always take care of me and the clothes of…read morecourse!