I went to Clean Touch Cleaners in Montgomery, Texas on November 23, 2022. I took a long gray wool…read morecoat with a hood in to get the lining replaced and dry cleaned. The employee who says she was a manager Lena took my coat and gave me a ticket for it. I receive a call a few days later stating that they couldn't repair the coat because it would cost more than the ticket was written for. I told the lady on the phone to return it to the location and I would take it somewhere else to get dry cleaned and fixed. I went to the cleaner twice to pick up my coat and it wasn't returned yet. When my husband went to pick it up, they wanted to charge him for dry cleaning when I told them not to dry clean. He returned home to tell me this. I told him to just go back and pick it up and don't worry about the cost. When he arrived back a few days ago, the employee who was supposed to be a manager lied and said I picked up the coat and I didn't. She couldn't even show me the camera where I picked the coat up. I have not received a call from the owners about this and all the employees at this location are giving me the run around. Don't use this location ever if you expect to get your clothes back or in the condition you gave it to them in. Please read the reviews. They lie, cheat and will steal your clothes. I have had to work out in the cold for a week now with no money to buy a coat. I even went into the cleaners and cried my eyes out begging for them to pay for my coat. Absolutely no sympathy. Anyone out there who can help me get some help with this business please contact me.

I have been coming to this same dry cleaners on and off for the past 20 years. Whenever I leave…read morethem I realize how much it is worth the extra few miles to drive over to there business because they are always professional and do a fabulous job. Congratulations for being a 10 star business in a 2 star world of businesses!!

I asked for alterations, they were fantastic and took a lot less time than I expected. The garment…read moreI had dry cleaned had some stains in it. They got them out. Very pleasant and kept me updated about the alterations.

Customer service was awesome!! This dry cleaners is overpriced. I paid $57 for 8 items to be dry…read morecleaned. Never again!

The service itself was good but rated a 1-star because the prices are outrageous. They charged $24…read moreto clean a casual polyester dress. It is machine washable but I dry cleaned it to ensure my daughter looks nice and wrinkle free for an upcoming function and don't have time to steam or press it myself. I knew with Tide in the business name, it would be overpriced but I didn't expect to be taken to the cleaners. Yes, pun intended!

Terrible experience. Showed up and ordered dry cleaning for a suit. She was nice until I showed a…read more$10 gift certificate and her tone/demeanor immediately changed. The price went up artificially. I asked the price and she quoted a huge amount. I asked to see the price list since the one online on the website reflects a much smaller amount. She said 'we have no price list'. Ridiculous. I asked what the prices were and she only quoted a range. I asked to see the manager who came up with a different price that was fixed. No website, no price list, a set of prices that is not fixed, overpriced services, the suit came back with the same stain I had when I brought it in so was not done correctly. Agree with the other review. Expensive and a job that was very poorly done. I do NOT recommend this cleaner. Others are cheaper, far nicer and have published price lists and websites, as does any reputable business.

Expensive and do not do a good job at all. I can do a better job ironing my shirts my self.read more

I went to go pick up my husband's shirt, but the lady working there told me that one of the sleeves…read morewas teared up. When I went to go leave the shirt it had not damages whatsoever. This is extremely frustrating because I know that I take good care of my clothes, but then only for them to be ruined by a shop that was supposed to help press the shirt only, not physically tear it up. The manager never showed up. Any explanation or apologize

Took my comforter about 2 weeks ago and they ruined it, instead of dry cleaning they put it on the…read morewashing machine and now they are trying to fix the issue but when I ask to speak with the manager or the owner they are not able to provide me the information requested. Today I told them if you do not fix the issue or pay me for my Cremiaux comforter I will come back next week but I will request the sheriff to come with me to file a claim. Reading other people experience they are not going to disappear with me, I will be there every single day until they resolve my issue. My advise even if other places are more expensive run from this one, go to another place so you can avoid this harrasment and anguish. Bad business all over.

Have you ever had an experience that left you so surprised you felt your mouth wide open? I had…read morereceived a coupon from Tide cleaners for 20% off of dry cleaning so before I left for the holidays I felt I should stop by and get my simple cotton dress and windbreaker cleaned. Imagine my shock when I was given my total and found out that the dress after the 20% off was $33 and the windbreaker was $19. Holy cow I've had comforters cleaned for less than that. I understand prices may have gone up, but this is ridiculous. To top it all off the dress wasn't even covered correctly, and the lady handing it to me, drug it on the floor. Tide cleaners you won't be seeing me anytime soon.

Shame on me for not asking about pricing when going in; however, I could have never imagined the…read morepricing would be more than what I pay in Manhattan where I live! I intentionally brought clothes to dry clean thinking it would be more economical but the opposite happened. I was charged $84 to dry clean three dresses. The price was then reduced to $62 when the attendant provided me with a coupon but either way outrageous pricing and even more frustrating that they do not list their prices on their website. I'm going to be returning to my trusted cleaners next time I visit family in town.

Be careful if you use this cleaners. I had two items come up missing and never found in October…read moreand today, I had a jacket missing from my order. Nothing marked on the ticket or mentioned to my husband upon pick up. After much back and forth with the clerk, who's has a bad attitude. I was told my item was sent out for special handling. Had I not counted and remembered what I put in the cleaner I believe this jacket would have disappeared like my pants. I believe this is no accident. Would not recommend

From the owner: GoEco Dry Cleaning is a family-owned, eco-friendly dry cleaner in Conroe, TX. We offer same day…read moreservice and next day service.