I went to go pick up my husband's shirt, but the lady working there told me that one of the sleeves…read morewas teared up. When I went to go leave the shirt it had not damages whatsoever. This is extremely frustrating because I know that I take good care of my clothes, but then only for them to be ruined by a shop that was supposed to help press the shirt only, not physically tear it up. The manager never showed up. Any explanation or apologize

Took my comforter about 2 weeks ago and they ruined it, instead of dry cleaning they put it on the…read morewashing machine and now they are trying to fix the issue but when I ask to speak with the manager or the owner they are not able to provide me the information requested. Today I told them if you do not fix the issue or pay me for my Cremiaux comforter I will come back next week but I will request the sheriff to come with me to file a claim. Reading other people experience they are not going to disappear with me, I will be there every single day until they resolve my issue. My advise even if other places are more expensive run from this one, go to another place so you can avoid this harrasment and anguish. Bad business all over.

Great dry cleaning experience when traveling for a wedding. Drop off for item to be cleaned had…read moregreat customer service, and they have a 24/7 pickup that is fully automated! Item was ready a couple hours early, text communication was accurate and smooth pickup at a time that worked for me! Reasonable cost, decent value, convenient for The Woodlands, recommended.

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

Why 5 stars? Because the whole process has been so convenient for me…read more --- --- --- I have to dress nicely for work events these days, which means I have clothes that just do better in the dry cleaner. And because this shop is located in my neighborhood, it's my dry cleaner of choice. Every time I pop in, I am the only customer. I spend an average of about 187 seconds in here whether I'm dropping off or picking up. The prices are great (granted, I don't know what dry cleaning costs, but it seems fine?) I'll continue utilizing them until I have a job where I can wear my at-home uniform of a tank top and athletic shorts every day.

0 stars if I could. Dropped off a suit and shirt for same day service before 8am deadline and was…read morespecifically told it would be ready that day by 6pm and the receipt reflected that. Went that night to pick up and was told it wasn't there. Spoke with them on the phone later, explained the situation, and they lied and said they never said it would be ready the same day. When I said they need to make the situation right because I was relying on same day service, they said all they could do was a 15% discount. Also they've never answered their phone once when calling. Won't be back.

Really easy and convenient! I love that I can drop the bag off in the chute at any time AND access…read moremy cleaned garments 24-hrs a day using door and locker codes. A couple of issues I have: I'm very picky about my white shirts actually being white, so I typically launder them myself and do "press only" here. Well, they tout their ability to keep white shirts white. Alas, that was not the case when I tested them out with one of my white shirts. I compared it to my others, and it's definitely that dingy, slightly gray shade. The other issue I have is, when dropping off the bag, there is no way to use the coupons the send me via email. Why not just add the discount to my next order?

I would go here regularly just for that wonderful Tide smell they have piped through the store! I…read morelove that they have a drive thru, 24 hour locker service, and delivery! It's also awesomethat they text you as soon as your order is ready and email you a copy of your pick up slip & receipt. Truly, the Rolls Royce of dry cleaning. Exceptional customer service from Taylor. I called ahead to explain the issue I was having and she noted it and gave me all kinds of suggestions. She also applied a 50% off first time customer coupon to my order and signed me up for free dry cleaning of a suit or dress on my birthday! Compared to other dry cleaners, the service and the services they offer in my opinion can't be beat. Sparkling clean inside and out. I will be back!

I have two stars because the workers at the this Tide cleaners were helpful, but the Manager was…read morenot. I took my alternate wedding dress to be cleaned after wearing it once and they turned a pure white dress gray/pink, then the manager said it wasn't white white in the first place then she only wanted to give me 1/2 the original cost of the dress because I wanted to keep it and not leave it with them to possibly sale. Never going there again, now that I know they put all the clothes in the car together no matter the color, while cleaning. Makes no sense.

This location lost one of my shirts 4 times!! They recently lost my husbands shirt and that was the…read morelast time they will lose my clothes. Please do not use this cleaners. They are beyond horrible and they will either lose or ruin your clothes. Seriously.

Customer service was awesome!! This dry cleaners is overpriced. I paid $57 for 8 items to be dry…read morecleaned. Never again!

The service itself was good but rated a 1-star because the prices are outrageous. They charged $24…read moreto clean a casual polyester dress. It is machine washable but I dry cleaned it to ensure my daughter looks nice and wrinkle free for an upcoming function and don't have time to steam or press it myself. I knew with Tide in the business name, it would be overpriced but I didn't expect to be taken to the cleaners. Yes, pun intended!

We have been long term customers but will not be returning. Poor quality results and sent my pants…read moreback because they continue to put in a crease no matter what the tag says. Went to pick up order and they sent my pants to another cleaners!!! Still have not heard back... we are done!! Pricing is ridiculous!!

This location has been top notch. I've used this cleaners during my stay in The Woodlands and have…read morehad great service and care for my shirts. Zana provides really great service and knows customer's names. They always send a text asking to rate their service which has always been great.

I called about being overcharged. For the first time I was told part of my total on the receipt…read moreincluded a 4.79 delivery fee. No where on the website does it say the delivery costs extra. I thought it was part of the delivery program. Not extra. The receipt also does not break down the cost. I see a subtotal, tax, total. NOT a delivery fee. When did this happen?????????????????????

This dry cleaner did a good job and customer service was great. Also a nice location. I removed a…read morestar because the price was crazy and they said they have no pricing list. I downloaded a 50% off coupon which is what made my total around $80 vs $160. I brought in a knee length dress, 3 sweaters, and 2 pairs of pants. Again, not having a price list doesn't make sense to me. I will go back when I have coupons.