Ed, I just wanted to…read moresend you a note of thanks. Your team at Hot Tub Outlet is great. From the experience in the showroom, to my many calls with questions, and the installation. Everything was done just as I expected. I will definitely recommend your store to anyone I know looking for a spa. Jim F

This family, owned and operated, business is awesome. The guys that came out were friendly and…read moreknowledgable. They wasted no time accurately diagnosing the problem with my hot tub. They provided me with a detailed list of exactly the parts necessary to repair my unit. When the parts came in, I rescheduled an appointment, and the same guys arrived to fix the tub. At that point, they informed me that there was now a problem with a leaking pump motor. Again, they provided me with a detailed invoice. I am currently waiting on the parts to arrive. Thankfully, I was given the opportunity to speak with the owner. A first class gentleman. Turns out that one of the repair men is the owner's son. Obviouly, the companies run by an excellent business man and also father; as his son was a top-notch repairmen. There's a company closer to me (4 miles) that I didn't hire, because they told me a few things that weren't true (a fucking liar) I am much better off with the Hot Tub Outlet. Needless to say, I give them, my business, and recommendation. Do not waste time calling another hot tub company, even though they maybe closer.

About a month into working with pool geek. I opened the pool myself and then called them out for…read moreweekly maintenance. They've been great and are super responsive from their text number. I can text them any questions and they always get back to me which I appreciate a ton. So far so good!!

I hired Pool Geek to come out once a week for their regular maintenance program. I noticed my pool…read morewas still dirty after service so, I decided to set up a camera. I found out that they were in and out in less than 10 min and never vacuumed or brushed the walls of my pool. Their website says: Service Includes: Testing of pool water chemistry Addition of chemicals needed for water balance Skimming of pool surface Vacuuming of pool floor Alternating weeks of waterline cleaning and wall brushing Cleaning of pump and skimmer baskets Backwashing of filter as needed I let them know what happened and sent a video attachment. They offered to give me a credit for one service. They had been out over 20 times. Remember to Inspect what you expect, if you choose to hire them in the future.

friendly staff. service workers are top notch ! very satisfied definitely would recommend, for your…read morehot tub or fireplace needs.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

having read the sad account of AW's experience with Viscount Pools It seems only fair to have an…read morealternate view presented. I have purchased two pools from Viscount and have had excellent service during the 5 years that we have been enjoying our pool. The folks at the Canton store of Viscount have always been courteous, friendly, and certainly knowledgeable concerning the usage and care of our pool. We use them to open and close each season and thanks to good equipment have had no down time and a pool that is always sparkling clean. I would certainly recommend them - and have done so - to anyone inquiring about purchasing or servicing a pool respectfully, DAW, Canton

I called to replace the liner in my above ground pool but after four email exchanges, they stated…read morethey don't service that type of pool The pool is a basic 18 foot round with no bells or whistles

It is no mistake that Chris has an exclusively five star rating- I wish I could give 10!! Chris is…read moreunbelievably responsive, professional, effective, and just a joy of a person. I texted him this morning with three issues- not only was he able to swing by this same afternoon, but he solved all three within an hour! I've used Chris for several plumbing issues and truly I will go to no one else for any of my handyman needs. His expertise is remarkable, his eye for detail unmatched, and his prices fair. Truly while it's never fun to have a problem in need of fixing, it's made immeasurably better by knowing I can call Chris. Hire him! :)

Chris was incredible. Highly communicative, proactive, and knowledgable. His emphasis is on quality…read moreand getting it right, and does so in a timely manner. We are very satisfied customers. And a very nice guy as well!

Pool Chem in Canton has been my Go To Pool store for 40 years. Although I open and close our pool…read moreand spa myself, Pool Chem has always been available to assist with water testing, chemicals and supplies. I am a consistent and loyal customer.

I dont know what all the hype is about, i was a customer for freakin 8 yrs, there was not one time…read morei didn't have an issue with them, one time Dustin reversed the water valve and water started filling under the liner, one time he didn't clean the pool for opening, than other time he didn't check the pool heater, there was been an issue, with them, adding baking soda to a normal ph water so it built algae than I had to go and buy extra chlorine! I have numerous complaints and I wish I had something good that came out of it, I always gave benefit of the doubt and they always took advantage! Its a shame they are not only rude but VERY UNRELIABLE. I am glad we walked away.

This is the perfect place to come and relax! You have the choice between indoor or outdoor private…read morehot tub rooms. Each room has a different destination theme. Staff is awesome, you come in get checked in and they walk you over to the room. You can call the desk to change the temp of the hot tub and can purchase scented oils or beverages before entering. The price for a 90 minute soak is about $95 but if you have loyalty points you can get up to a $65 discount which is amazing .

We have been twice. Once last year, and once yesterday. The first time was perfect. The water was…read moresteaming hot. We had no issues. The rooms are clean, they have good customer service, and have detailed instructions for newcomers. The second time was a bit frustrating. We happened to get the same room as we did last year. The water started out as luke-warm. They said we could call to have the water temp increased, but each time we called, they barely added heat to the water. We called twice. We ended up with a warm bath instead of a steamy hot tub, and that was only at the end of our time. It was a bit disappointing, and the first time was so much better.