I have been bringing my car to Pinky's ever since moving to Medford in 11/24, upon recommendation…read morefrom my husband. He will only go to Pinky's for any service on his car and for many reasons: Honesty, dependability, accomodating and extremely fairly priced! I asked Mark, the owner, where the name Pinky's came from. He explained that they are a female friendly establishment!! They explain, in detail, the cars problem, cost, make recommendations BEFORE any work is done! I greatly appreciate that because I have been taken advantage of way too many times in the past by dishonest mechanics! Also, they just like the color pink so the name stuck, voila!! My brakes needed repair and Mark spent so much time with me, after the repair, explaining why they wore so quickly. It was because I wasn't braking correctly! Now I try to pay more attention to this! Another time my husband gave me a coupon he had for a special they were running for an oil change, which is what I was bringing my car in for. I usually speak with Stephanie, in customer service, at the front desk. She is the nicest person and the epitome of what customer service should be. She goes out of her way to accomodate you and is extremely efficient! This particular day though, I dealt with Aggie, part owner of Pinky's. The coupon was for part synthetic oil but my car took full synthetic oil so Aggie told me the cost beforehand, which wasn't really much more anyway! Another time, my tire had a slow leak because I ran over a nail. My tire was patched and a year later it's still fine. My daughter has a 2013 Hyundai which has needed a lot of work over the past year. Mark diagnosed everything accurately and made the necessary repairs at a very reasonable price with a long term warranty! I also have to comment on the waiting area and bathroom as I'm one to pay attention to detail. The waiting area is clean and tidy with a TV and snack machine so it's very comfortable should you choose to wait for your car. The bathroom is also very clean and tidy and.... there's PINK toilet paper!!! That's just awesome!! If you are looking for a great and honest Mechanic, your search stops here! I would give Pinky's 10++ stars if I could. My entire family will only bring their cars to Pinky's to be servicedI We will never trust anyone else!

I've been to many mechanics, auto shops, dealership service departments and I believe that none…read morecompare to Pinky's. The mechanics are knowledgeable and skillful, the owner Mark, is honest, transparent, straight talks and explains about what the shop can provide. High quality work, with fair prices. I found a reliable , trustworthy auto center, that I would recommend to anyone who has had negative experiences with having their car serviced and repaired. You will be well satisfied with their work, customer care and the quality of service provided.

My car started overheating on my way to work and the check engine light popped on, I drove to the…read moreclosest car shop around, and Pete was able to fix my car within 30 minutes to an hour, very friendly guy and super reliable. And that's very hard to come by these days.

Pete is very knowledgeable fair priced and does exceptional work. He is trustworthy honest helpful…read morecourteous kind and efficient

Incredibly rude and dangerous drivers. This guy cut off several people while making an illegal turn…read moreand this is how he responded when honked at for almost hitting me and the person behind me. See photo, and BTW, he's still moving when he does this, looking sideways and not where he's going. I reached out to the company and received no response so I assume they don't care how their employees act.

Excellent service by Jonathan R! He towed our car to our local auto shop. He got the car started…read moreright up and loaded it onto the bed! Thank you

If I could give more stars I would. Chris Barba exceeded all expectations this weekend when I…read morebrought my car, my mom's, and my husbands cars in to get our car seat installed. To begin, we had a car seat/ stroller that was given to us by a well meaning friend. Upon review of it, Chris immediately said that it did not meet current safety guidelines and suggested that we cut the straps and throw it out, which we did just that! I already felt safer knowing that he was knowledgeable about the most recent recalls and safety measures. Then, with patience, he installed our new car seat and bases in each of our vehicles, at no charge, and gave us a FULL education about the seat itself, how to use it, and so much more information that I never would have expected to learn. Chris is the authority on car seat installs and I would never go ANYWHERE else. I have already recommended him to all my friends and family who are expecting. A+++++++ for the service at Continental. Given his thoroughness, I'd also never take my car anywhere else if I needed his collision services! This is old fashioned customer service the way it used to be and should always be!!!!!!!!!!!!

I found Chris through the NYS website for people who install car seats. They do this as a…read morecommunity service! Our car seats are so tight that I'm not sure if they're ever gonna come out of this car . I've even taken family Members to have their seats looked at, and Chris does it all with a smile. What I appreciate about Chris and Mike is that when we had a very noisy power seat (it still works, just sounds like chewbacca's mating call) they were honest with us, and said that the cost of trying to figure out what was wrong and then fix it was more than it was worth, and they didn't want to see us waste our money! While I've never had any work done with them, if it's ever needed, I know they will be my first call

In a time where nothing is done right , no one knows anything , and we're all on our own to figure…read morestuff out and get things done, I have to say Smithtown Auto Body is a rare find . Welcoming , knowledgable, this establishment cares about their customers needs. They also get the job done and they get it done right! The owner Victor, is an honest , loyal business man. Blessings Always to you , your family and your staff, Thank you for putting my truck back together and providing a service nothing less than perfection .

I had to come here several times to get my car fixed. Even though they changed owners, the quality…read moreof work is still stellar. What was spectacular was the time that the receptionist Patti took to make sure that I was very well informed and taken care of. They even offered me some candy, coffee, and bagels. We were able to get a very reasonable deal on the repair. Thank you!

Joe and the entire place (people who work here) were wonderful from start to finish. I had to take…read moremy jeep in for a driver side light repair and they fixed it plus offered me to detail my truck for a fair price. People tell me it looks like I just drove it out of the show room!

I have never met a nicer group of people. Friendly, know what they are doing, finished my car 11…read moredays before the original date. Their work was outstanding! The car look better than when I picked it up from the dealership

Matt was fantastic.And i'm not sure who took in and worked on our pickup truck, but they say this a…read morelot of money and we're very honest.

This was the best experience I have ever had with getting maintenance for my car. Mark's customer…read moreservice skills are outstanding. They did a video of the work that was done on my car so I could see the work they did. They finished early and completed everything on my list. The cost was very reasonable and certainly better than I expected. My car is a 1998 model with 153,000 miles on it. They could have easily added something to the bill, but that is not the way this place does business. I can't recommend them highly enough.

very nice guys great service and efficient. they are genuine and very fair!!!! def recommend went…read morein here in a whim

I was looking for a place that would do some body work and paint on my classic car. I looked…read morearound for quite a while and nobody was interested in doing the work. Then I remembered that there were auto body shops behind Lakeland Ave in Ronkonkoma. I looked up a few and was surprised to find one with ninetyish reviews and all "5's". After working with David over the last few months, I now understand why. He is friendly, helpful, and very good at what he does. I'm not sure that he really wanted to work on a classic car, but he didn't say no like all the other places. Considering he was working with a 65 year old fiberglass body, I am amazed at what he and his crew accomplished. He noticed things on the car that I never noticed and repaired them beautifully. Most of all, he really cared about doing a great job. I could not have been luckier to find Sully Boys Auto. I hope I never have a accident where I need auto repair, but if I do, there is no chance I will go to anyone else other than David!