Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

We've used Intelliguard Security for both our businesses and our home, and they've been great to…read morework with every time. The whole team is professional, honest, and easy to deal with. Sargon was awesome with suggestions and helped point out a few weak spots we hadn't noticed. His quotes were clear and accurate, which we really appreciated. Lilly was fantastic with follow-ups and project management, super responsive and kept everything moving smoothly. Big shoutout to Joe and Matt, who were the real stars of the show. Both were extremely professional, knew exactly what they were doing, and clearly take pride in their work. The end result was clean, well done, and exactly what we were hoping for. Highly recommend Intelliguard Security if you're looking for a team you can trust for both business and residential work.

I had my central vacuum replaced yesterday per one of the motors was not functioning. I also…read moreneeded repair to the three inlets in the house. This cost close to $700 dollars! They didn't test my hose or check to make sure my equipment worked. Also they changed only 2 of the inlets in the house and the quote was for 3 inlets. And now I have 2 white covers and one brass inlet in the house. Also the old brass outlet cover closes slowly instead of quickly like the new white covers. One of the white inlets the cap to the screw broke off and he didn't bother to change it and said it will work just fine. I had some questions about my systems equipment and I could tell he didn't want to take the time with me. What a difference from working with Denise who is now retired. I have called 2 days so far and no return call back. If they call soon and come back to do the job right I'll revise this one star I gave them. Sometimes I think cause I'm a older single woman they can just do half ass work. I wasn't even given a walk through when they were done. I did a quick one as I could see he was leaving. This is an update: they never came back. When they were here I stayed out of their way and was respectful of them. I didn't get it in return.

Great service. Very professional. Hard wired in alarm throughout home. Lesson on how to work it…read more Will be back to do audio/video.

Clean professional, staff makes sure to check us in although I understand it can get busy in there…read more Always providing excellent service! 100%

Amir did an absolutely amazing job! He went above and beyond to help me and made sure everything…read morewas taken care of perfectly. What really stood out was how he didn't just focus on me--he was also helping other customers at the same time with patience, professionalism, and a great attitude. You can tell he genuinely cares about people and takes pride in his work. Customer service like this is rare these days. Thank you, Amir

Worked with Saul and Sienna. What a great combo! Really…read moreknow their stuff. My husband was able to get exactly what he wanted.

We had a tough set up at our home that was over ten years old and in need of a real overhaul with…read moresome pretty complicated situations involved. Our first priority was a new TV and a new receiver and getting confirmation this team could do the work. Well, they can and not only can they do most anything you need, they do it with patience, lots of grace, a sense of humor, total dedication to perfection and without ripping you off. Once you start talking to the people who work here you will find that most of them have been there for over a decade and some of them have been there almost two decades and that's because they love what they do and it shows in every aspect of this process. We had an initial consultation which they credit back to you if you have the work done and then we made our choices with tons of guidance based on our budget and needs. The team came on the day of install and they were clean, professional, knowledgeable and just plain good guys. We had one little hiccup after they left and they immediately came back and fixed it. We started with Quincy in the store to pick out the TV and eventually started working with Alex for the entire set up and he sticks with you through everything until the very end, even follow ups. He's easy to get a hold of and responds directly. Lloyd came to do the once over for install and the guys who came to do the work were Desmond and Alan. I really can't recommend them enough and they made what we thought was going to be a difficult and hard experience something that we quite enjoyed and we are super happy with the end result. Here's hoping it lasts at least another ten years!

Ya these guys were AWFUL. Only time i've ever been blatantly scammed in my life. OWNER caame to my…read moredoor Jose Magaña, lied about the terms biggest being 3 day free cancelation. I ask to cancel on day 2 and the office says sorry they don't do 3 day cancellations. I dont get an install scheduled in the first place so have no cameras at all installed but they billed me for the full price for almost a year while I fought them. ADT said sorry they can't do anything cause it's the dealer and the dealer said sorry take it up with ADT. Left multiple BBB reviews with ADT directly before they finally intervened and refunded me only 3 months of the almost year I paid for a system that was never installed.

Like alot of Stockton neighborhoods mine has become undesirable. I looked at several alarm…read morecompaines, all promising montly specials, gift cards and other attractive rates. When I saw Direct Protection there was none of the carrot dangling incentives. Got my interest. Called and talked to Rick, owner operated, family run and LOCAL. We met just a couple days later and this company hands down was going to be my provider. Rick was on time, respectful and most important knew his equipment and what i needed to protect my home! In a couple days my new system was in place. Rick even came out and changed door locks as they werent the safest. I would without hesitation recommend Rick's direct protection company. Rates competitive, no phoney gimmicks, and customer service OFF THE CHARTS!! Thanks Rick I sleep much better now! Diane G

Contacted James regarding reprogramming several UR remotes that I needed software to do. He was…read moreable to get Keith out the same day and it's obvious Keith has done this before. Had Keith make some adjustments after he was done to get the remotes working the way I am use to and he was on his way. One thing I would suggest for non local customers. Make sure you understand their traveling fees before proceeding. I had a misunderstanding with them regarding this BUT James stepped up and took care of it.

I hired Sonic Interiors to update my home theater system. James was great. We did a FaceTime…read moreappointment, as i live 90 miles from Tracy. I explained what i had and why i wanted to upgrade. Over the next hour James and i mapped out what i needed to update my system. The install was a breeze and my new Sonos Home theater is beyond awesome. Much less equipment, way better sound and no maze of wires in my cabinets. Best of all it's super easy to use. My old system was very complicated. Keith did the install, he was quick and professional and a wealth of information. I could not be happier with these guys!