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    DSW Designer Shoe Warehouse

    3.1 (33 reviews)
    ModerateShoe Stores
    Closed 11:00 am - 6:00 pm
    Updated over 3 months ago

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    Brandnew shoes that I can't return

    The employees here are very unprofessional! I would not Patronize this establishment ever again. The so call Manager was super unprofessional. I called to ask about returning some shoes that I had just purchased the day before, that hadn't even been worn. She gets on the phone typical Atlanta attitude "yeah" is what she says while getting on the phone. I'm explaining that I have my bank receipt and she hangs the phone up on me. I call back and now they give me a different person that's supposedly the assistant manager. I never raised my voice or anything with her. I really hope DSW make some changes and get professionals that want to work and do their job properly.

    Love discounts!

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    Photo of Ambirr M.
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    9 months ago

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    3 years ago

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    2 years ago

    I always find great buys here and the service is always amazingly very Accomodatinf and courteous

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    3 years ago

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    9 years ago

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    12 years ago

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    3 years ago

    The store manager rocked! Helped us out a lot.

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    Photo of Jan E.
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    4 years ago

    They closed at 3:00 yesterday! Normal hours are 10-8. Isn't this a national chain??

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    18 years ago

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    12 years ago

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    10 years ago

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    15 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    13 years ago

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    10 years ago

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    Ask the Community - DSW Designer Shoe Warehouse

    Review Highlights - DSW Designer Shoe Warehouse

    The clearance rack is located at the far back but I don't think I've ever found a shoe I liked from there.

    Mentioned in 3 reviews

    Read more highlights

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    Jay was great! I stopped by after a good workout. Fun fact: Apparently that's the best time go…read moresince your feet are already warmed up and slightly expanded. He did a full analysis on my feet and stride, and was super knowledgeable and patient throughout the process. I learned so much about what to look for in both running and cross-training shoes. He stuck with my style which is nothing too bright and more neutral and versatile. After tried on a few different pairs and even some insoles. I ended up leaving with a new pair of Brooks and some Karhus. Turns out I'd been wearing the wrong size shoe. To top off my purchase I got a pair of Feetures socks and let me say, they are great so far. My feet have never felt better during workouts. If you're serious about comfort, form, or just tired of guessing which shoes to buy, go get a fitting at Fleet Feet. Great price points! I love my entire purchase and really appreciate how personalize the experience was!

    I'm new to running and signed up for my first 5k. I've been wearing a pair of Hokas but little did…read morei know, I've been wearing the wrong size all along. The people at Fleet Feet helped me figure this out. Both my husband and I wanted to get our feet analyzed. The process was quick and the guy who helped us, Nick, was super friendly and knowledgeable. He made us feel comfortable but not pushy. My husband ended up buying a pair but they didn't have the size he wanted in stock so he bought online, while I purchased in store. They also offer other running essentials like socks, apparel, energy gels. You name it, they have it. Overall, I highly recommend this place if you're looking for quality shoes!

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    Wish

    Wish

    3.3
    (62 reviews)
    3.3 mi
    $$$

    I ordered a "1995 Atlanta Braves World Series Champions" shirt from Wish ATL, only to discover it…read morehad a New York Yankees logo printed directly on the trophy -- a massive historical error, since the Yankees had absolutely nothing to do with that World Series. When I brought this to their attention, their response was not just dismissive -- it was downright condescending. They told me the return "shouldn't have been necessary" and claimed I "chose to proceed" with the order despite the error -- which is flat-out false. I placed the order first, noticed the issue later, and asked them to clarify. Instead of taking accountability for the design flaw, they shifted blame to the manufacturer and implied the problem was somehow my fault for noticing too late. Even after I returned the item (which they accepted), they refused to issue a full refund -- withholding shipping costs and trying to charge a restocking fee for a product that was defective from the start. Their attitude throughout was arrogant, dismissive, and unprofessional -- treating a valid customer concern like an inconvenience. I've since filed a BBB complaint and a dispute with Affirm. If you value honesty, fair policies, or even basic customer service, do not shop at Wish ATL. The product was wrong, the tone was rude, and the experience was exhausting.

    Have already recommended! Wore my new Pumas to work and made a big hit! I will definitely be…read moresending more business to Wish

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    DSW Designer Shoe Warehouse - shoes - Updated July 2026

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