If I could give 10 stars I would. Service was top tier. From the young lady (wish I knew her name) who went above and beyond to find a top in my size, to the cashiers who rang me up, to the other staff members who made me feel welcome. Whatever Express is doing to train, and keep their staff happy shows. These folks have restored my faith in customer service. Thank you! read more

Customer service has seemingly been on the decline for the past few years, and happy to see Express is still providing it! I had so much fun shopping with Alex and Shania, Alex was so helpful finding all the sizes I needed (I love they have back stock) and we were all having a good friendly time at check out. Another patron said the same thing about appreciating the customer service being superb and rare. Thank you ladies for making my visit so pleasant! read more

Awesome staff helped me find the right sizes quick For an event I had in a couple hours

Clothes fall apart in a couple of washes. Overpriced and low quality. A t-shirt I bought had all the stitches on the arms fall off.

Great location nestled inside Lenox Mall. Fantastic sales, orderly racks and awesome staff! I definitely recommend this Express location to any and everyone visiting the area who needs something to wear. read more

Express - Fantastic sales, selection & service !! - Women's Clothing Near Me - Atlanta, Georgia

I went to Express yesterday after looking at the Express web site. The website had just what I was looking for 1/2 price but I decided to buy from the store where I could see the fit. I did not see any sales people on the floor and one guy was at the checkout. The back of the store where the checkout was very dark and the sales associate said they had to fix the lighting. The ambiance in the store was depressing. I finally located what I was looking for stuck away at the bottom of a shelf where no one would be able to see. When I went to pay the sales associate said he had to charge me full price. That store would not honor the price on their website. I feel this is such poor business especially when a customer asks tor the website pricing. The sales associate said he had just gotten a memo last week not to honor website prices. I can't fault him but very poor business disconnect for Express. read more

A year or so ago I finally stopped trying to resist the skinny tie fad. At this point it's probably not a fad. I mean, if Joel McHale is wearing them on E! then it must actually be fashion. Molly and I came here on the Friday before Christmas because she had to return something. I guess we'll call my purchase a case of "I didn't know I needed it" because I ended up finding my Christmas Eve outfit here, even though I had something in my closet that probably would have worked. I really love their men's dress shirts because they fit me so well. My normal preference for work clothes is Jos. A Bank, but to get the fit I prefer I have to buy their Tailored Fit at almost double the cost of these shirts. Anyway, I love my new red button down shirt and black skinny tie. I especially loved the 30% off tie sale they were having... and I was ecstatic about saving another $15 off of my $60 purchase with my Foursquare check-in. Holler! read more

Express - Women's Clothing Near Me - Atlanta, Georgia

Another example of rediscovering the upside to a store I haven't patronized in years - along with The Limited, a lot of my teen shopping was also done at Express (you know, for "edgy" stuff!) and such spots, and needing some basics my now preferred boutique-y places don't carry (or charge a lot more for!) brought me back. This was just Tax Free Weekend and I really made some scores on the latest work clothes trip, and the best was at Express. I needed at least one black button down dress shirt for working shifts at the restaurant as a hostess, and those are surprisingly hard to find this time of year. Especially in a tailored fit, which isn't exactly the current style. Enter Express - they had two different versions of a fitted yet appropriate black button down and lucky for me, the one I liked better is the one they're phasing out so on sale and with a special weekend discount my original cost of $49.50 was $12! Score. Just wish they'd had more than one . . . Nice and helpful people work here, too, which is always a plus. read more

Understaffed. Clean express standards as usual. Cashiers seem more interested in their conversation than customers. But the customer service was ok. read more

I've been a fan of Express since my early teens. I like the clothes, I like the cuts, the designs, the fabrics, the insane amount of sales and coupons. I like Express, and I like the Lenox Mall store. It's big, it has a large selection, it has lots of dressing rooms and sales people, and it's closest to my house. That store's gotten my business multiple times, but I've never reviewed it, so it's time I did. This past weekend I had a very pleasant experience there, and I really didn't expect such a great find as I had. I noticed walking past that another 'box' sale was on. Normally I detest the box sale - I hate pawing through boxes that hundreds of other women have already picked over looking for God-knows-what, but I entered anyway to scan the sale racks if not the boxes. Towards the back I spied a rack of maxi dresses (one of my goals this season has been to acquire at least one that's flattering but not obscenely expensive, because who knows how long the trend will last). The dresses, which were originally $130, were marked down to $30. Score! After trying one on and determining it looked good, I took it out to the counter. The dress I most wanted wasn't available at that store in my size, so I asked Austin (the employee who helped me) to check with another store to see if they had it. He did so, and although another store didn't have it either, this store had another dress pattern that did fit and I liked almost as much. I decided to get that instead. Austin rang it up and I was prepared to pay the $38 that showed on the register, but then he cancelled out my payment - he'd noticed the dresses were marked down an extra 30% off the lowest price. So when he rang it up again, the dress came out to be only $22! He saved me an extra $16 without my even noticing, and I really impressed he was so helpful and friendly to me. Anyway, it really made an impression on me that he went that extra step, and I'm very happy he did. This is just one more reason, Express will definitely continue to receive my patronage. Nice job! read more

While I've outgrown Express - just used to seem very high school - I must say that you can find some pretty things. Nice blouses and handbags, although the dresses seem kinda too..revealing. Lol. Staff is nice, and shopping is pleasant here. read more

I used to work at 3 different Express stores in Birmingham and Montgomery (Alabama) and was a sales leader at one. So I know exactly what to expect from the associates and the type of service they're supposed to give... it's a top 100 store, so it has a lot of items that many others don't get, which is nice, but... the service I get at this store just sucks. People don't often acknowledge your presence, and i often have to hunt someone down to help me. I maybe had one good associate experience when my husband was shopping for his suit when we were getting married. With that said, I'm a self-sufficient, smart woman (or I like to think) and I don't need cater to, so I'm fine shopping without help... but it just can be so much better! read more

Was running like crazy trying to find business suits for a trip. It had been a long day and the manager of the store (which I hate I actually forgot his name) was amazing. Very attentive in helping with sizes, coordinate jackets and pants he was great in the dressing room and patient through my sizing issues running back and forth to the back. Now days service in retail can be fleeting trust me I just had a huge complaint at Macy's. The only reason for 4 stars vs 5 is for Express quality I still think their prices are too high but again they also provided an additional discount at check out so again let me give them 5! Great services guys read more

Given the fact that I do not enjoy the idea of going on shopping trips for clothes and I cannot begin to entertain the idea of a shopping spree, it is saying something when I return to a place to purchase clothes, especially if the visits occur within a year or two of each other. This being said, it should be noted that I have visited and purchased clothing at this Express store twice in the past thirteen to fourteen months. My S.O. and I stopped into this location on Tuesday when we stopped in at Lenox after a trip to the Buckhead Cigar Lounge next door in Dantanna's. Traffic at that time of the day is a pain and we figured that a visit to the mall might be slightly more benign that battling our way back outside the Perimeter. Anyway, I was still in need of some business-casual apparel and have finally accepted that smaller stores are more conducive to finding something that fits me without overwhelming me with hundreds of racks of clothes that rarely fit me correctly or are even the right size. Express met my picky needs perfectly and I was thrilled that their entire professional/business-casual selection was discounted so that you could get 20% off if you spent at least $100, 25% off if you exceeded $200 and so on. At least half of the sales associated on the floor during out visit either offered to helped me or actually did so at some point and the customer service really seems to have been improved. I really do like the organization at this store and really appreciate it when I can navigate between styles/types of clothing without becoming confused, overwhelmed, frustrated or just kinda down because nothing really works for me. There are a lot of stores that might be "cheaper" to shop at, but I never find anything worth taking home from most of them and the service is generally horrible. I like that I can spend a reasonable amount here for what I'm purchasing, especially during sales, and that I leave feeling good about my experience and about my expenditures. read more

This has been my new favorite store for several months now. And I NEVER pay full price for anything. They always have GREAT deals!!! The last time I was there, I received $75 off $150. You can't beat that. The staff is also very helpful. Can't wait to return this month! read more

They were a little bit overpriced but they seem to have a great selection of mens clothing. I wouldn't personally buy some of the items that they had as they just seemed very expensive but no reason. The staff was very friendly and they were conveniently located in the mall. read more

I have been an Express REGULAR & an A LIST PLATINUM credit card holder since 2003. Count them, that's 14 years!! I have always had great experiences at every visit, different stores, cities and states & I cannot recall a time that I ever once have come across a bad experience. Today I spent a good 30 minutes more or so in here and found a great skirt. So I go up to the register and check out and use one of my many coupons that they mail me regularly and the cashier so blandly replies, "we can't use those on certain items" I look at the back and see that she is correct, I even reply yes I do see that, but they have always taken them regardless. She doesn't even offer to check with anyone else. So I asked can she try and scan it and she doesn't even reply. I asked for her manager or assistant and she hollers across the room for them and he's like Nope we can't. It was a very unwelcoming/unpersonable feeling. Like they didn't have a warm attitude about them. I totally get that the coupon clearly stated s the guidelines, but I have never had this "problem" with any express before in 14 years. They've always used these for me with no question. So I will have to give the store as a whole for today's visit just TWO stars. The staff on board today weren't very available, nor welcoming, or FRIENDLY! I hope that if I do ship this location at Lenox again that I will not come across this type of experience again. read more