Foot shapes vary from person to person. High arches, flat bottoms, feet that pronate or supinate…read more Toes that have grown in non-standard directions. And so much more. The staff at Fleet Feet are well aware of this reality and can help you find and fit shoes just right for you. This is the former location of Front Runner, and while the name has changed the service at this location and the variety of running gear available still remains tops. Fleet feet serves the running community with shoes and other items that are needed to train and perform in events, including marathons and beyond. The item sold here, of course will work for other fitness pursuits as well. Parking is available on site. Be sure and take a careful look at the schedule of hours. They are open. Management is conscious of the need for staff to have free time for family and outside pursuits and take efforts to make sure that happens - because after all, this is really about promoting and pursuing healthy lifestyle.

I was supposed to write this review on 30 August 2024 but I did not and here we are at the end of…read moreSeptember 2024...haha. Anyway, I had a great time visiting Fleet Feet running store, formerly this location was a Front Runner running store but Front Runner merged with Fleet Feet in 2015. All the store associates were super friendly and knowledgable. I was in Cincinnati to watch a tennis tournament for 2 days from August 12-13, 2024 so I knew I would be walking alot on those 2 days. Thus, I wanted new running shoes before my trip that I could use to walk around so I visited FleetFeet with my mom who was also looking for walking shoes. I visited on Saturday, 10 August, right before they closed at 6pm. I got the Hoka Arahi 7 running shoes in the colour white which was given to me as an early birthday gift. The HOKA ARAHI 7 is described as -- "A surprisingly sleek stability shoe. Not your average stability shoe, the new Arahi 7 delivers the same streamlined support as its predecessor with our patented J-Frame™ technology. Updated with a zonally engineered, flat knit upper for improved midfoot lockdown, we've fine-tuned the fit with a plusher tongue, and a stretchy dual gusset beneath the lace line to help mitigate tongue migration." I've owned my new shoe for almost 2 months now and I absolutely love it. It is super comfortable and light although it is a big and chunky shoe but it is not heavy at all when you wear it. I highly recommend the Hoka Arahi 7's if you are an over-pronator runner. I had a good experience here at FleetFeet and I'll definitely be back when I'm in the area again. **** GOAL of 150 reviews in 2024 - 87/150 total reviews in 2024 - 736 total overall Yelp reviews - Reviewed on 29 September 2024 *** (Unrelated) I must have lost count somewhere or maybe Yelp removed one of my reviews because I thought this was my 737th review but Yelp states that this is my 736th review....haha, oh well. I did notice that I made a mistake in my Kadi Professional braiding review by writing that it was my 662nd review but that was actually my 652nd review. Anyway, carry on...LOL

Pros: Next to H&R Block in strip mall…read moreEasy parking Lots of shoe options Friendly, knowledgeable staff Cons: Limited clothes options Not a ton of sock options either When has stuff gotten so expensive for running gear?! Pro tip: Good for residents of this area, but other Columbus Running locations seem to have more stock in general.

young man who waited on us was excellent in customer service - he listened and advised on the…read morepurchase which was a pair of running shoes with cleats - the high school junior switched from high school soccer to cross country. sibling a sophomore cross country running for 4 years also asked questions and provided input. great experience until we were checking out and i made a comment about taking 30 seconds of sophomore time - a totally different clerk waiting on other customers said LOUDLY it is almost impossible to take off 30 seconds in running, and then she whispered something to the customers she was waiting on and they all looked at the 3 of us. here is the deal we came in for shoes (and gel) not unsolicited advice from not a cross country coach. by the way the 30 seconds reduction for the sophomore's time, is a personal goal that the high school coach has said it totally doable, and coach provided a plan towards achieving that goal! your staff with unsolicited advice caused a conversation between the 3 us, and we decided to ignore her. We will be back have shopped there since the store opened - we are 3 generations of runners.

Being a "no longer high school skinny" kind of guy, I find myself shopping in the Big & Talls of…read morethe world, thanks to these kids today who insist on buying clothes much larger than they need in an attempt to look cool. They forget what that does to us folk who actually NEED to find that (ahem) size extra-MEDIUM. This was my first time visiting here and I was more than pleased to find a larger athletic wear section that I had expected, assuming that this store would focus mainly on casual and formal attire. As expected, the clothes are a bit higher in price, but hey, ya gotta pay for that extra fabric, dude. Our salesman was very welcoming and stayed with me throughout the duration of my visit, although I told him that he could tend to anyone he needed to and check back with me. Note to all you shoppers out there: be respectful and don't monopolize the attendant's time while you're still in the consideration stage. He was even kind enough to give me the location of sister stores, if I couldn't find what I needed there. I also find that to be a pleasant surprise, because most times, they will offer to order it for you and keep the commission. He was obviously more concerned with my satisfaction, for which, I am extremely grateful. I will definitely return.

First, you need to know that I am a 62 y/o man who stands 6'5" and weighs 347 so my clothes will…read morealways bcome from what I call the gay boys stores. Big and Tall stores are all different across the country but yes they have similarities but their locale matters. I have known and shopped for years at DXL on Olentangy at Henderson. The particular day that I went and found the DXL at Polaris I discovered that the location of the store matters most definitely with inventory numbers and product. I was headed to Men's Wearhouse at Polaris not knowing there was a DXL there oh. I am so glad I went a couple blocks away and found this particular DXL. And the days the pandemic it is difficult, I believe, for businesses to have a legitimate and full staff. I walked into the store and it was packed honestly. I saw one lady working with customers and working and running around but I just thought there were other employees working! However, this lady, Stephanie, was the only employee working this particular day. I was in the store shopping trying things on and enjoying my experience for more than an hour and I will attest that this lady would be the best brand ambassador for DXL ever. The store only got busier over the course of time that I was there--and she never stopped. Stephanie created an impression upon me that now has me connected to the Polaris DXL. Her calming professional Style and ability to help everybody the way she did this day proves to me that she really does know what she's talking about and cares about each and every customer. I'm sure I witnessed all of this even though she is overworked and probably underpaid. The inventory in this store is larger greater than what I consider the inventory to be at the Olentangy Henderson Road store. Perhaps it's totally do two more square footage here at the Polaris store but it's definitely more appreciated Yes, as every retailer there are those specific sales and incentives to get you in the door and to get you to buy one that will encourage you to purchase more but it's still acceptable and encouraged for someone like me that has to spend thousands a year on clothing for play and for professional work. The cleanliness here in the dressing room area and in the area where shoes are found is unbelievably totally organized and cleaned beyond what I ever would have thought. There is one employee, Stephanie, that is doing it all and let me tell you this particular day with the crowd that she had in there and it was consistently staying busy she really did do an amazing job Granted that I did not know that Polaris had the DXL but I am thrilled that I ran across it as I'm driving in the area.

This time staff in men's section was very rude. She ruined our shopping experience and we left…read morewithout buying anything. It was supposed to be a birthday shopping but ended with a rude experience. We ordered from Amazon while standing in the store. This was our go to store.

So, this Macy's doesn't have as big of a selection compared to the locations at Easton and Polaris…read more However, what I really appreciate is that at least all the strong smelling perfumes are kept locked in a case and the employees don't spray them out in the open. Helpful for people like myself who have respiratory problems and are just trying to pass through.

Well, I haven't wanted to get to point of writing this negative review about Sole Classics but it's…read morelong overdue after trying to resolve on online purchase situation with them. I want to inform all prospective customer both in person and online of risks of buying anything from Sole Classics. My review is based on my unfortunate experience and my efforts to collaboratively get customer service help from them but it takes two to collaborate and only one not achieve this. My son bought a pair of shoes online on July 4th, 2025. He did have a mobile payment issue so he called in for help, the person was nice and directed him to desktop website. He was excited to get his shoes via FedEx which he did on July 11, 2025. So all is good so far, here's where the problem begins. My son tried on his Saucony shoes 10-1/2 and within 5 minutes they were painfully rubbing his left heal. He has been a 10-1/2 solid for about 5 years. Never has had an issue with any brand from nike Jordans, Fila, NB, Saucony to name a few. So to have this problem is unfortunate, I said wear inside to not get them dirty, give it a day or two. He wore them more same day and the next and still causing pain..so I said return them you just got them. He said he can't return for refund, only a return for exchange /store credit. I was like huh that's not the norm, usually it's 72 hours from receipt for an online purchase, he says they have all sales finals and the document in FedEx box says 14 day exchange policy starts from date of purchase. I was like nah, that's not right. Sure enough, the document in shipping box says it, I called store in Columbus to inquire, got a nice guy who said oh sorry about that, I don't know why it says that don't worry, we have you listed as start date of July 7th, 2025 not July 4th. I said shouldn't;t it be where he got from Fedex which would be July 11th? he said a manager would know but one not available. I called on Sunday 2 days later, got the same nice person who helped him with mobile payment website issue, Adama who happens to also be store manager, he said sorry about that 14 day timeframe starts when you receive it which in our system shows as July 11th date FedEx delivered it. I thanked her for help and time. I was told return process start could be done online, I went online next day and website said time has expired his purchases not eligible for return. ‍. I called Monday July 21st got last. mgr Brian, he was nice and empathetic and said to write an email which he would forward to owner to make a decision about full product refund. I said website doesn't state transparently all sales final. They have it well hidden to click on very small font at bottom of page. Nothing open about this company with all sales final policy or its; 14 exchange policy. It serves interest of business and hurts customers thinking time has elapsed to return/exchange shoes. Luckily I'm consumer savvy but imagine if I went by their correspondence and one employee saying July 7th..?? I asked for full refund and started process with Brian said he talks with owner daily and its' been 3-1/2 weeks and they haven't granted full refund. Wait Brtian said after 2-1/2 weeks waiting I could ship back the shoes and if they find a defect a refund would be given..lol I write back I don't trust Soel Classics and asked what is the criteria to deem them defective..no intel or response further insight to that criteria. I emailed Brian sorry not going to blindly send them to Sole Classics cause once they have shoes they can say and do what they want now I'm stuck. Ive asked several times and warned I would go this route and AG complaint route, I don't want too, look at my reviews, they almost all 5 star reviews. ok gonna run out of space t write..bottom line their return refund policy not openly listed all sales final this is by design so ur stuck with shoes. 14 day policy deceptively listed on shipping docs as starting date of purchase but verbally you may be told various other dates only if you're wise enough to inquire. Imagine if you go by their document with shoes delivered?? all of this favors the business and hurts consumers. I had to write so you don't buy from them because you too may easily be stuck with shoes and trying to resolve with them yeah not gonna happen probably, it hasn't for me. I contacted AG Ohio office to appraise them of above intel. If they had just said hey well allow refund for shoes I woudn'ty have written but I do not agree with any business acting in deceptive business practice for all prospective customers. I noticed many other online customer issues with Sole Classics upon starting this process. If only my son researched before hand, he has learned valuable lesson don't but from Sole Classics and this has bene a very hurtful negative experience for him as a young consumer. It should could have bene a very positive one even though shoes didn't fit as all other shoes have. A real bummer, places needtobeethical

Amazing street ware store! Beautiful shop, great selection of brands, super friendly employees!…read moreStop through!

Large national retailer. At one time this was one of my favorite stores. Why? The shoe…read moredepartment. Previously the shoe department had so many manufacturers and widths. That is not the case anymore. Hardly any narrow or wides. You need to order them in to try on. It feels like they have cut the staff and merchandise in half. I wonder how long this place will stay in business

Nothing of normal size, no one would help me. Finally, found a salesperson, said she would help,…read morebut never did. Left empty handed and upset. Why do you not want to sell merchandise? Tried to explain I needed a dress for my elopement and needed help. I will tell everyone I know not to spend money here.

How many times have you encountered a specialty store that lived up to your preconceived notions…read moreabout the business, but surpassed those ideas? If your answer is "Never!" or "Not very often!" then I will tell you that I was a member of that club. That was true until today. I have Parkinson's Disease, which affects my gait when walking and erodes the strength in my muscles, especially my legs. However, a friend suggested that I make an appointment at the FootWorks store in Pickerington, Ohio, and just see what they can do for me. She allayed my concerns that they "would only want to sell me orthotic inserts." she told me this store would talk to me about what I needed to ease my pain and suffering, yes suffering. My wife and I made an appointment, and due to a customer cancellation, we were able to get in earlier. So, today we went to the store. Justin, co-owner, greeted us both. Then, he talked to me about my needs. I explained my need to get shoes that fit properly and allowed me to walk safely. My wife and I are participating in "Moving Day" in October, to support the Parkinson's Foundation by fund-raising and walking a full mile course. Even though I have contracted painful cellulitis in my left leg, I am still determined to complete the distance. Justin was friendly, helpful, and knowledgeable, and "willing" to work with me to provide the tools (shoes) to accomplish my personal goal. I knew my own shoes did not fit and caused even more pain and trouble. He measured both of my feet and told me he knew why I was having pain. My own shoe, a size 11, was not the correct size for my feet. I am really a size 12 1/2. No wonder I had blisters, bruises, and my feet hurt all the time! What a relief to hear that something could be done! But, only buying shoes that were my correct size was not the answer. I needed shoes that supported my feet, alleviated some of my pain. Justin showed me several different walking shoes "in my size" that surprised me with how comfortable they were. My walker is used for mobility, and as Justin and my wife watched me walk down the hallway, they remarked about how I was standing taller, my ankles were unlocked but supported and I was not dragging my feet, as I normally walk. (A common characteristic of people with advanced Parkinson's Disease). My belief about any business has always been that "customer service is the hallmark of any company." If you feel the same way, then check out FootWorks where you will be given outstanding customer support and shown quality products for your foot needs. The FootWorks Store is highly recommended by my wife and me. I ordered a pair, but will sadly have to wait till next week to get them shipped to the store. However, I have waited far too long already to get good shoes like these, so one week isn't really that long. Besides, I need to heal from my cellulitis so that I can continue my mile-long walking goal with my team. Maybe I'll see you on Parkinson's Moving Day. We'll likely recognize each other by how comfortably we are walking around on the trail!

Best in the state. Period. Everyone I recommend that has gone here has benefited to a much better…read morequality of living. I've sent 30 years and 80 year Olds there all with amazing results. The feet are more important than we know, and certainly nothing we put much thought into until something is wrong and quality of life stinks. Here they truly care and help to improve your general health and well being.

Love all my Freebirds. They all fit perfect and wear well. The only complant I have is the inside…read moreof the zipper on my tall boots, it curves in just above my ankle and rubs against my leg. Very irritating. Just one of the boots.

What an awesome new Easton store that just opened this month! Adrienne and I came in as she saw a…read morepost on Instagram about their opening. We were immediately greeted by a heavy smell of leather and a friendly hostess welcoming us into the store. As adrienne was shopping I was offered a beer to help with the prices of some of these boots/shoes. Everything is hand made in Mexico and they are a company out of Denver. The quality is top notch as I inspected quite a few pair of boots that adrienne was trying on. There is also a small supply of men's boots and shoes for you to try on as well. I would describe the type of shoe as western sheik with a gypsy feel to them and they are all super unique. A lot of the boots had a ton of designs on them that are obviously hand made and attention to detail was definitely top of the line. I have a feeling we will be back to purchase some items very soon!