Peggy was awesome! She was super informative and attentive, she let me know about a deal they were having! Huge variety! I wish they had more flats but that's a personal preference. read more

This DSW is at The Forum Peachtree Corners shopping center. Parking is free and plentiful, although you may have to walk a ways to get to the store. I came to DSW just looking to see what they had in the way of flip flops. I know ... winter is the wrong time of year to be looking for them. But I found a pair that I liked for under $40. This was a decent price, but I can wait until they go on sale, especially since it's currently very cold outside and the weather isn't so good. DSW carries a lot of name brand nice quality shoes for everyone. However, the majority of the shoe selections are for women. Most of the shoes stocked in the store look like they are priced reasonably, about the same or less than the prices found in most department/retail stores. Shoes on display have nearby inventory; customers can find the size they need and try them on. At the rear of the sales floor is the clearance section where discontinued shoes or shoes with low/no inventory are grouped by gender and sizes. Different colored labels on the shoe boxes let customers know how much additional discount they can get. In addition to shoes, I saw lots of socks and some purses/bags. The issues that I saw was that employees were mostly in the front of the store at the registers, and the lack of price labels on shoe boxes. I didn't see any employees walking around asking customers if they needed any assistance. Also, I don't recall any price labels on boxes of the regular priced shoes. I had to look at the price sign next to the display shoe to find out the actual price. Other than those issues everything else was good. read more

DSW Designer Shoe Warehouse - View inside the store. - Shoe Stores Near Me - Norcross, Georgia

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I had the most wonderful day shopping here today! Mimi was a true pleasure to work with and was so very helpful. There should be more Mimi's in the world of retail! read more

I used to be a huge DSW fan. Boy have things changed. The last three or four times I've tried to go to this location and a couple others. They are completely out of stock of the most common shoe sizes in every shoe. Your website is terrible doesn't really show what's in stock and what's not very wonky and keeps defaulting to the wrong store. Usually, I like to try on shoes before I buy them but Amazon makes everything so easy now I won't be returning to any DSW. read more

Martin!!! He is truly one of the kindest employees I have ever had the pleasure of working with. He went beyond his "job" of returning my shoes with a grateful, caring attitude. Brought me to tears. We need more Martins in this world. God bless him. read more

This is my go to DSW Shoe Warehouse location. DSW has a variety of shoes for the whole family (kids, men's, and women) and generally at a better price point than department stores. They also have a large sales section in the back that I peruse through pretty often. You can get some good deals during those searches. DSW also has some purses and bags available as well as shoe accessories. Recently I was even able to find a cute coverup that was at a discounted price as well. If they had other colors I would've grabbed a few more. The shoe selection is nice here. I don't think this location is as large as some of the other locations; however, the available selection has been on point for me. Also, the store is clean and well organized. Service from Camille and the manager (gentleman with glasses) was top notch! They were helpful and friendly. If you're looking for name brand shoes at discounted prices definitely check out DSW at The Forum. This location is next to Jason's Deli and Swoozies. read more

This store was way out in Norcross , The Forum. The inside was not fully stocked and it was not as friendly. No one greeted me or asked if I needed assistance. I finally found a pair of sandals on clearance. The only part that was stocked. As I stood in the long line not once did one of the associates come to the checkout. They were too busy pretending to be working at pushing boxes in where no one had tried on the shoe nearby. Needless to say I wouldn't dare come back. I'll keep on walking by!!! read more

DSW Designer Shoe Warehouse - Everyone is sooooobusy!!! - Shoe Stores Near Me - Norcross, Georgia

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I came in here to return a pair of shoes and was told by the store I bought them from that I would be able to return them without the box, since I am traveling. That was not the case apparently here at this store. I was greeted by Martin pleasantly to begin with but as soon as he saw why I came in his attitude changed immediately. He was extremely rude and sassy. I just wanted a solution to my problem and he seemed to have an issue with that. I asked to speak with someone else and Mae gave me the same response but in a more respectful way. The 2 stars are for Mae, but this entire situation and the way Martin handled it is very much disappointing. read more

Every time I call DSW Martin answers the phone. He is soooo kind and friendly and must work super long hours. He is very attentive and goes above and beyond to make me feel like a valued customer. I placed an online order and he made sure that I received it and made my time in the store such a joy! I will return, and give him a raise--- he is always working! Also, I love the shoes I purchase from this location. Much better than other locations read more

I ordered shoes online and after trying them on I realized they were too narrow. That's just the risk when ordering online. I drove over to this location after work to exchange my shoes for the same shoe in a wide. The site manager, Mae, was professional, helpful, and kind. Got the whole exchange done in just a few minutes. This was my first time purchasing shoes through DSW and I'll definitely be back. Thanks for your help, Mae! read more

Of all the DSW stores in the metro area, I believe I come back to this one the most. Great options and when I rack up enough points for a gift certificate and score an awesome deal from the clearance section (which is where you will usually find me), I feel like I am almost stealing from the place. Yesterday was such a case. Got a great deal on Franco Sarto sandals. I'll be back when needing new shoes (which is almost a crazy notion, because I have over 50 pairs of shoes o_O). read more

SADNESS! I wandered into this location hoping that it would have more to offer than my closest location at The Collection. I was sorely disappointed by their selection. It is not the location, it is DSW. It just doesn't have the quality shoes and accessories that it once carried. They have more non-leather shoes and bags than ever. They've just gone really cheap! They do have a reasonable clearance section because they have current season styles and not just last seasons leftovers. They have also added wraps and cover-ups to their accessory collections. There are still some great sandals available but considering the quantity available, there should be more quality options. read more

- Awesome shoe selection!! - Check out the clearance section in the back of the store. - Lots of variety in terms of men's dress and men's casual shoes. - Very easily organized and easy to find what you're looking for. read more

I recently purchased some shoes at Nordy Rack only to return them as they were extremely painful and more than I wanted to pay. So when I came to DSW, I was pleasantly surprised by the selection they had. First off found these nude suede shoes that I found so cute. I decided to check out the mark offs. To my surprise, I found items discounted and leather which I loved more. Taupe cute shoes I love and paid 50% off. It was def a steal. I was very happy w this purchase. This made it more of reason I returned the shoes prior. read more

Lots of associates to help you, making sure that you can find what you need. If your items are not able to be found in the store they go the extra mile and ask if you want them shipped to you which is a nice option. Not to mention they do have the clearance section in the back which is always full of great deals. I have visited different locations and they're all pretty much the same as far as their willingness to help. read more

Absolutely the worst customer service. Been in 2x and waited over 20 minutes to check out and extremely limited size inventory. Stay away.