Excellent service, salesperson worked with me to help me find just what I needed at a good price…read more Still like brand new! 5 Stars!

Don't believe the BS they have on the commercials. They mark everything up 3X the price and reduce…read moreit so they can say they are selling everything at liquidation price. Their liquidation price is still higher then a lot of stores brand new price. We looked at a fabric sectional. They wrote original price was over 8k. And reduced to 5500. And bottom price was 4200. That sectional on Costco.com woulda cost about 1700.00. So don't be fooled by their fake adds.

We've had our fridgedaire gallery fridge for over 2 years and it works great. We did have to…read morecontact DT because the ice maker stopped working and their service team came out right away. They replaced something in the back of the maker and now it works great. I love that they have a good service team and that they deliver for free. Their customer service is excellent. We also recently bought a large freezer and that's been working really well.

We went in the store and asked to look at 3 different things. The girl showed us one item and…read morenever addressed the other 2 items. Also, we had just left Lazyboy and bought a couch and 2 recliners and they were cheaper than at DT Mccalls. We won't be going back.

Beautiful store of interior selections and gift items. The…read morevery nicest and helpful owner and employees.

Best place for great furniture lines I've found in Wilson County. Beautiful interior furnishings…read more Great gift ideas. Love it.

We came here looking for a new sectional for a good price and we were greeted and helped by the…read morenicest staff i have ever encountered. They felt like family by the end of us being there. They were great with our kids and extremely knowledgeable about all of our options, i would 1000% come back here for anything else we need. Everything and everyone was great

I wanted to share my experience on a recent trip to Price point. This was probably if not the best…read morefurniture buying experience I have ever my sales person. Mary was unbelievable. Wasn't down your throat or aggressive, like other furniture, stores, and she let us walk around and find what we were looking for. I even went back on a second trip and she remembered I had hearing loss in my one year and that in itself is priceless. I get my furniture next week and I am very excited to add even more from price point if I could give 10 stars, I certainly would. It had.

There's no corporate phone number and the complaint form gets no response. I purchased some items…read moreonline and they charged me a deposit but never called to make the purchase, sign the contract or deliver the product. When i called the GM he credited my deposit and said he's sorry he didn't meet my standards. If expecting you to fulfill your end of the deal is expecting too much then this is not the store for me. Buddy's near Moline, Illinois is great! This does not apply to all just the Lebanon, Tennessee area so far.

My absolute favorite thrift store. It is well priced, clean, and everyone working is incredibly…read morenice. I always find something good whether it be furniture, home decor, shoes, or clothes. The candles they offer are also fantastic. We bring all our donations to Haven House to help the cause!!

The service is wonderful and there mission makes me feel great to thrift in their stores. I love…read morethe candles they make and always purchase some when I shop there.

I bought a couch tonight. The young man asked if i had a phone number for the rewards program, my…read morenumber did not work, so he continued the transaction. I ended up buying 1 more item and there was an extremely nice older lady with short hair in the checkstand. She asked if i had a ohone number and i told her i just bought a couch and it did not work. She was extremely helpful. She looked me up by an old email and was able to apply the $ 400.00 i just spent to my rewards card. She went above and beyond. Excellent customer service. Thank you Big Lots.

So wasteful! Big lots needs to offer their staff paper to wrap breakable items in. I went recently…read moreand bought 2 candles and a 3rd item. The cashier proceeded to wrap both candles individually in 2 plastic bags a piece and then put all 3 items in another bag and into another bag. She gave us 6 plastic bags for 3 items... PLASTIC BAGS ARE NOT RECYCLABLE! If she wouldve asked before doing it I would've told her no thank you.

This store is very overpriced for what they have on certain items. I wanted to purchase a table…read morewith two chairs, and I noticed the chair on one side was busted but the same exact two chairs were on a different table after I was at the register. I asked if I could take the two chairs from the other table that were not busted and they said no you have to take the ones that are on that table even though they were the exact same I'm extremely disappointed in this because I wasn't gonna pay $100 for a table and two chairs when one of them was busted and the other table that was different with the same two chairs was the same exact price and they wouldn't let me switch it. Very frustrated.

The staff were so nice and helpful. We will be back. They loaded all the furniture for me.read more

I bought a GE microwave three months ago and the lamp went out. Tom Morris, the Lebanon store…read moremanager, ordered and shipped one via UPS in less than three days. Good service, good prices and wonderful personal help. Thanks, Tom. PHM