Bo and Autumn Hart are true Pros! We received expert,…read moreexpedient advice with our policy. They saved us lots of money and gave us the best service. We highly recommend!

I have had this service for a few years now and signing up was incredible and they make you feel…read moreimportant. Once you have a policy, making changes is like pulling teeth. I've spent so much time following up by calls, emails or text, it is ridiculous. Also, even if they do answer, be sure to check double that what you asked for was done (I paid 5 months for a car I asked to have taken off) and it never got done. I've spoken to the owner, and it's the same thing "We are short-staffed, busy, etc" that I have been hearing since 2020. I have a job, and following up daily is a headache. I am honestly at a loss at this point. I do NOT recommend putting yourself in this situation as it is not worth it.

I have recently purchased insurance from Nathan at Jim Kelly's…read more Insurance. He provided a timely response to my requests. I could clearly see he appreciated my business and was willing to work hard for me. He has always been available when I call. I immediately felt this person and the agency were a business which focuses on honesty and integrity, and go above and beyond to meet and exceeded my expectations. It is refreshing to work with a group that is relational rather than transactional. I truly felt that he was on my side and cared about me not just my business. I have also talked with Mr. Borden in regards to Life Policies. He was very informative and never did I feel pressure to buy his product. I feel like the Jim Kelly agency are my friends looking out for me.

Do not use this agency. Complete bait and switch…read more They'll hook you with a great, cheap quote up front. I got mine, then spent hours researching, comparing, and finalizing the offer, only to be told on the third call that I'd have to bundle auto to get that price. Not once was this mentioned before. Not on any call, not in a single email, not anywhere in the quote they sent me. That's not an oversight. That's a sales tactic. If the number you advertise only exists under conditions you conveniently forget to mention until I've already sunk hours into the process, you're not quoting, you're baiting. Save yourself the time. Zero transparency, zero respect for your time. Take your business elsewhere.

All staff are extremely helpful! They return calls promptly. Always a pleasure to talk to…read moreNatalie, James, etc.

Best State Farm Insurance office around. Nicole handles all my policies for business and personal…read more Always available anytime to help.

Best & friendliest insurance office ever. They are very service oriented and pleasant to deal with…read more I highly recommend.

If you are looking for an insurance company that you can actually talk to the agent, this is NOT…read morethe agent for you. I had questions on my 2 auto policies with Michael Clinkenbeard and the office staff would not let me talk to the actual agent or leave a message for him to call me. Terrible customer service!!! The service was so bad by the 2 ladies in the office I immediately canceled both policies and went with a different company. I would NOT recommend this agent to anyone!!

I've been with AAA for 30 years and they are always professional and helpful and knowledgeable…read morewhich is refreshing. The renovation to this facility is excellent! It looks great and has plenty of seating. The counter is now a full circle and most services are done at it with a representative. Being able to take care of registration issues and disabled placards here is just so much better and FASTER! Check out the website if you have AAA even roadside there are so many tasks you can complete here without having to go all over the city. Thank you, AAA La Mesa, for you excellent customer service!

I'm a premier member. So I needed a notary. It was free for me . It was quick service today not…read morevery many people. Value I would say is worth the money for a membership.

screened my call because i hung up to call him back since he couldn't hear me, up in the…read more taking things personal in the world of business doesn't get anyone far. no wonder he has 1 review. oh well, on to the next agent, who gets a sale

If I could give 10 stars to this office I would! Alicia was the most caring and helpful…read morerepresentative I have ever encountered with any insurance company!!! She helped me start up my policy with Geico over the phone and made it as painless and hassle free as possible! Most insurance companies just care about money but not here. Alicia went over every detail about my policy and also helped explained what my policy covers and doesn't cover even after the office had closed for the day. I called right before closing and she was assisting another client and said she would call me back. I honestly assumed that I would get a call the next day but she called me back like she said and made sure I had no question unanswered! I couldn't have thanked her enough! The definition of outstanding customer service!! Thank you again Alicia! You are awesome!!

Sue has been taking care of my family for a VERY long time and once I finally became a *real* adult…read moremy mom passed me over to her trust. Since the beginning Sue has been communicative, transparent and honest! I don't think Greg and this office could be as successful without her. I will continue to be a loyal customer/member of state farm because of Sue and this offices attention to detail and care for the people they support!

The customer service is outstanding and they are always friendly I highly recommend themread more

Matthew, is not consistent with his follow through and does not honor his word with quotes. I…read morewould not trust him with insurance

While signing escrow papers on our newly purchased home we asked if they had any recommendations…read morefor home owners ins. Immediately we were referred to Matthew Welty at Farmers Ins. After meeting Matt my husband and I both appreciated his honesty, knowledge and professionalism. He was quick to answer all our questions and provided just the right policy for us.

Update - 4-30-2014 ok, so it's been a while since I have…read moreupdated things. About 15 policies later and all is well. Ronn takes care of things nicely. Wife had a windshield claim that went smooth. So far so good, Always get amazing support from this office! Ok, so I have all my auto policy's, home, and anything else you can image with Ronn. Ive Happy with his agency and his services for the last 15 years. Only files some small claims (windshield) but he always watches them to make sure they are going smoothly. He doesn't set his prices, but he does anything he can to give you the best deal. Great honest guy. Ps - Ronn, cupcakes !!!

Ronn was very professional and friendly and was able to handle my notary services in a timely…read morematter. He even printed out my documents for me, which I really appreciate. Thank you!

We have Auto & Renters with Allstate, we switched from State Farm a few years ago. BEST decision…read moremade!!! Levy, his wife Annika and the rest of the Allstate team really have made my first accident claim so easy. Annika called me right after I got off the phone with my husband and helped calm me down and even though she was starting my claim she was genuinely concerned for me. Levy actually called me a few days later to check on me and that blew me away they obviously care for your clients and it truly shows. They have established a permanent client in us, they are now family!!! With Levy as your agent you truly are in good hands!!! (pun intended)

I have to say I absolutely love these guys at this insurance Levy is one of the best guys in the…read moreworld.. A time I have any questions a problem with my bill claims anything hes there for me they are night love you guys keep doing what you're doing