I recently reached out to Ive's to help me with some additional insurance needs. I was not familiar…read morewith them, but was impressed with what I read on their website. I made the call, and I'm so glad I found them. My agent Michelle A. was fantastic. She was the epitome of excellent customer service. Michelle was knowledgeable, kind and patient. She took the time, on multiple occasions, to answer all the questions I had regarding the application process and the insurance policy. In addition she was both efficient, timely and responsive. Throughout our interactions she made me feel like I was a valued customer and that my insurance need was a priority for her. I will continue to use Ive's for any future insurance and offer my highest recommendation for others that are looking for quality insurance services.

Updated Review: I…read moreposted a review close to 2 years ago. We are still with Ives and can't express how much we appreciate them. The team over there is excellent and very quick! I've recently had a lot of good experiences with Matthew O who is extremely fast at handling anything I throw his way! Thank you Matthew!

Stay away from this company if you want to be professionally Insured, I've been with this company…read moresince 2009, I add an Ice Cream Truck on 2015 and been charged every month since then, recently they renew my policy and unauthorized change my occupation on the policy and doubled the price using another one of my vehicles as the main one in the account, when I went to tell them to reverse my policy, they told me that on the first place that company doesn't accept Ice Cream Trucks when it was even stated in the policy, they say this people from Town Insurance purposely select another category to make it fit and sell the policy but if I ever had an accident they were not going to accept it but they surely accept the payments all this years, this is FRAUD, and the person next to me got told that his Junk Removal business didn't fit in the criteria of the insurance they were offering to him but they were going to say he does Landscaping to make him fit, same type of FRAUD. I'm changing companies right away, the first one I choose was already better than them. And the Insurance company that accepted my Ice Cream truck knowing they don't cover Ice Cream Trucks and charged me all this years was KEMPER COMMERCIAL. Who knows if they work together. Something to see legal advice for...

Love this insurance agency!!! Very friendly staff, I always get great service and low insurance…read morerates for my auto and home coverage ;)

I had the recent pleasure of working with Jennifer Swan Myers and James Williams at the Williams…read moreInsurance Agency. They were both great! Jennifer was friendly, honest and easy to communicate with. James was knowledgeable on all the different policies and really simplified things for me. I got a business policy for my chiropractic business and also a renter's policy. I now feel protected and can stop worrying! I trust Farmer's as a company and love that they have been around a long time. I highly recommend this team for your insurance needs!

We've been with the Williams agency for many years. Jim and staff do a great job of keeping us…read moreupdated on the latest homeowners and auto programs, and discounts Farmers currently offers (they change fairly frequently). Jim, Kandyce and Jennifer are always ready to answer our questions, and leave me feeling they are always looking for ways to not only make sure we have the coverage we want, but at the lowest possible price too. Give them a call and experience what good service is all about.

This is about Brad, not Duane. I don't even think Duane works there anymore, as I haven't talked to…read morehim in 20 years. I have been lazy about my insurance, and that's on me. I've been overpaying for years, especially since working from home. My car has been paid off for 10 years. Yet, whenever I call to change my plan, I get the run-around. "Well, blah blah blah...." The last straw: I was trying to qualify for a discount because I rarely commute now (I work from home) and he put in the wrong odometer reading (by 80,000 miles). I'm appalled at the lack of detail and the extremely poor customer service. I'm changing my agent immediately (hopefully today). I cannot in good faith recommend this branch or agent. They have done NOTHING to keep me as a customer, and I have been a very good one. UPDATE: Alexis, from the office, just called and explained to me how this was all my fault, encouraging me to change this review from two stars to one. Thanks, Alexis, for helping me understand that freeing myself from your unprofessional office is the best option for me. Good riddance.

I've had State Farm Insurance since forever, so when I moved to San Diego 4 years ago, I chose…read moreDuane Werner as my insurance agent. He wasn't recommended to me or anything, he was just the closest one to me. Alexis is the best. In the four years I've been in San Diego, she's has insured two cars, a scooter, my apartment, then my house, AND my wedding. Honestly, I didn't even know they could do event insurance! I've been in one accident - which went seamlessly under her care. I contact her via email whenever I need something, and she gets back to me really fast. I can't believe I'm so enthusiastic about my insurance company, but really, this contacting via email is so convenient. For the record, I've dealt with other insurance agencies, and I've never had better service than with Alexis and Duane Werner.

great staff I have been a client for 4 yrs. responsive friendly and knowledgable…read moretalk to Noemi she is the one

I asked for a quote from this insurance agency. It was not Eric Graff who I spoke with but one of…read morehis agents, Richard Akerson. He was very professional and soft spoken. When I asked him for a quote, he immediately made it and sent to me the same day. I never felt I was pressured to sign up with him, he understands that I was also reaching out to other providers and I felt when speaking to him that the client's welfare was his priority. Unfortunately it did not work out with this provider, still, I am here to give a testimony on how professional and efficient my case was handled by this agency. More power!

First of all let me say that I spoke to Marissa,  the daughter of the mother/daughter insurance…read moreteam that is Golden Rock Insurance. She worked hard to produce the best quotes I received on my 6 hour phone insurance marathon, when looking for auto insurance and renters insurance.  But you know what is more important to me? She answered all of my questions and let me tell you, I have a metric TON of questions. Not only did she answer them, she answered them in a way that made sense to me!  I had questions that other insurance reps had to contact their bosses about. Not Marissa, she answered them all AND she gave me some excellent questions to ask other insurance companies.  Im not going to lie, I dont like insurance, its a huge headache! So many things to think about, its just hard work to understand it all, but sometimes you talk to someone who makes it easy to understand. That's what you will get when you talk to Marissa! She even was already off work and was still talking to me and patiently answering my questions.  I could not have asked for a better experience.  You want someone to treat you with respect?  Are you looking for someone who will honestly look after your best insurance issues?  Call or stop by Golden Rock Insurance, speak to Marissa.  Oh and ask her about her mountain bike mishap!

The most important aspect of an insurance agent and company is trust, and i found exactly that…read moreValuePro. I had an Incredible experience with this insurance group. I was helped by Louie who was attentive to my needs, discovered the best possible health and life insurance policies for my needs as well as my families. He was kind and professional. It was obvious he's done this for a very long time. If you're uncertain where to start or what to do, or even who to talk to - just call these guys and ask for Louie. They came highly recommended to me and now i highly recommend them to you. I hope this review helps.

Doing business in San Diego since 1986, having to deal with the time consuming headaches of…read moreWorkmen's Comp. insurance, liability insurance, and health Insurance for my employees and my family. Once I met Louie at Valuepro insurance solutions he made my life much easier, saved me money on every policy and he went above and beyond to shop around and get me the best prices, i highly recommend Valuepro insurance solutions in El Cajon, very professional, thank you Louie you got a customer for life Steve

José provided me with a lot of good and detailed info. He was super helpful and patient with…read moreexplaining the difference in life insurances. Thank you Jose!