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    Dublin Close To Home Center at 5675 Venture Drive

    1.5 (2 reviews)

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    14 years ago

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    OSU Wexner Medical Center

    OSU Wexner Medical Center

    2.8(6 reviews)
    1.4 mi

    BEWARE: Do not go here! I came here for an "Urgent Care" visit. They are NOT urgent care. I have…read moreUnited Healthcare, and I thought there must have been a mistake because I know my copay is $40. Imagine my surprise to find out they bill you with the rate of an outpatient hospital, which means you get slapped with a huge deductible. In this case it isn't my insurance's fault, OSU Wexner let me know they bill ALL imaging (including a simple xray) separately, which means your insurance will apply what you owe to whatever deductible you have on your policy. Stay away if you need an "urgent care" appointment. I don't know how they get away with being so misleading.

    SOOOOOOOOOOOOOOO nice on the inside!…read more Got a new primary care provider who happen to be at this location. WOW what a beautiful facility! RIGHT when you walk in there were concierge to advise patients where to go, which was nice. Not expected, but nice to have! Check in was on the first floor and was pretty quick! Then I headed up to the floor where my provider's suite was, there was a second mini check-in to advise me on how far down the hall to go to the appropriate waiting room. Wait wasn't long, the rooming process was pretty efficient and the visit was great! Excellent provider and very happy! LOVE the facility, parking was very adequate. There was plenty of spaces right up front to park and the traffic wasn't crazy in the area nor was it in the facility's lot. Not sure if that's because the facility is new or maybe due to it being an outpatient building... not sure. Either way, great experience! Start to finish was under an hour so that was super great!

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    OSU Wexner Medical Center - They're misleading "Urgent Care". NOT an Urgent Care

    They're misleading "Urgent Care". NOT an Urgent Care

    OSU Wexner Medical Center - After summary visit

    After summary visit

    OSU Wexner Medical Center

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    Mount Carmel

    Mount Carmel

    2.7(3 reviews)
    2.8 mi

    So far, I've only dealt with the front office staff, so I have very limited experience although I…read morecan say they were very friendly and attentive. I will post more once I have a chance to get established and interact with more of the staff and physicians.

    I'm home from the hospital after the third bowel obstruction in 5 months and uniformly abysmal and…read moreincompetent treatment for the third time as an inpatient at Mt. Carmel Dublin Hospital. The first night, when my obstruction was at its worst, even though the NG tube was inserted in the ER by about 10:00 pm, and I was admitted around 10:30, the suction pump ***was never attached or used until the next morning***. As a result, more than 1000 ml of bile and stomach acid was allowed to fill my stomach and put me into extreme pain and frankly, torture for the entire night. When it was finally hooked up for suction around 9:00 am the next, the canister filled to its maximum in less than two hours. Remarkably, again that night, the tube was not monitored at all by the assigned floor nurses, and allowed to move from the proper, previously x-rayed insertion point of 75 cm, to 16 cm, as confirmed on Weds by an RN again making it useless overnight, who again made insincere apologies. This was outrageous, especially under the circumstances. The RN who came in that morning said that was obviously the reason that there was less than 100 ML in the canister, and that not only would it had to be re-inserted, but also X-rayed again, and process that took at least another three hours--again, during which I had no relief from pain and nausea, and during which bile and stomach acid accumulated in my stomach. In any event, I was so concerned about the substandard and unsafe "care" I was receiving, I experienced terrifying anxiety, and asked for and finally received Ativan, which I was given subsequently a few more times. This did help, although it didn't change the incompetent and unsafe nature of the "care" at Mt. Carmel. Eventually, I met with "Amanda," the hospital charge nurse, and asked her point blank why I was again--for the third time--subject to this kind of incompetence and callous treatment. In front of the hospitalist, my shift RN, and a rep from the pharmacy, she stared blankly at me and did not respond. I asked her why the nurses and the surgeon could not even agree how or if to stopper the NG tube at certain points, and told her that by day three, the tube had leaked enormous amounts of bile and acid onto my gown and all over my bed. I asked her why she was not personally involved and not holding all these nurses--who one way or another report to her--accountable for their lack of training in using something so basic; their refusal to monitor the tube to ensure it stayed properly inserted at the right place; and then, when the nurses had not done their job, why I still waited hours for the staff to rectify their mistakes and get the tube quickly re-instead and X-rayed with ANY sense of urgency. Once again, too, for the third inpatient stat at Mt. Carmel in a row, just getting an answer to the call bell was often impossible. Most times it was not even responded to within 30 minutes, and several times, much longer. Three times it was never responded to, and once, when the tube was already almost out, it began leaking and I had to BANG ON THE WINDOW AND YELL HELP at the top of my voice to get anyone to come because they were ignoring the bell. I also had to constantly chase down nurses to get my pain and nausea meds--which were ORDERED BY THE HOSPITALIST FOR FOUR HOUR INTERVALS. Not once were my meds brought on time and not once without my personal intervention. This is my second formal complaint to both the Joint Commission and the Ohio Board of Nursing, which ignored my previous complaint filed with that organization on December 17 of last year. I find this even more outrageous and negligent. I expect an immediate response to this complaint, and I expect to hear from you without delay. As a disabled veteran I am alerting the Veteran Community, who might have the misfortune to be admitted to Mt. Carmel Dublin Ohio, of the unsafe and incompetent they can expect in this hospital.

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    Mount Carmel - A naso-gastric (NG) that was allowed to move from its proper, x-rayed place at 76 cm to 16 cm, rendering it useless and allowing me to suffe

    A naso-gastric (NG) that was allowed to move from its proper, x-rayed place at 76 cm to 16 cm, rendering it useless and allowing me to suffe

    Mount Carmel - Vomit at 4:27 am because my NG tube was not attached to suction for 10+ allows, torturing me with pain and nausea.

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    Vomit at 4:27 am because my NG tube was not attached to suction for 10+ allows, torturing me with pain and nausea.

    Dublin Close To Home Center at 5675 Venture Drive - medcenters - Updated July 2026

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