Great experience at Simply Ride. They were friendly without being pushy and took the time to answer…read moremy questions instead of just trying to sell me something. HUGE selection of used motorcycles in all price ranges, and organized so you can easily find and compare different models. What I really loved is that they genuinely seemed passionate about motorcycles and helping me find the right fit. If you're looking for a bike in the Twin Cities, especially if you're newer to riding or want a more chill buying experience, I'd definitely recommend checking them out.

Avoid at all costs. The sales team are non-commission but heavily focused on volume. Buy from a…read morelarger and more reputable operation if you're going to a dealer.

Mixed experience!!!…read more Trailer selection for watercraft is very limited and I would suggest looking elsewhere for trailers. I purchased my trailer from St. Boni and was very disappointed. The tie down shackles were poorly placed and the ratchet assembly was poorly designed. One bent so badly, after going over rough set of R/R tracks, I had to replace them. After only 2 times putting the trailer into the water, both tail light popped right out. Apparently, the manufacturer made corrections to the trailer and didn't have the correct grommets for the lights. The Service Department did get a better fitting grommet and replaced the old ones. Service Department... I don't know what is going on there. I have had issues with setting up appointments for service or lack luster communication. When bringing my watercraft in to be serviced and a fault code to be looked at, all I got was "service was complete and the fault was reset." I wasn't notified that my watercraft was ready for pickup until I called to inquire on the status. I was also only told that the fault was corrected and reset. Not what caused the issue. 6 months later, I had the same fault code and spoke with an individual from the Service Dept., they wanted the watercraft brought in to be looked at. I had scheduled the watercraft to be serviced later that week with time and date. When I arrived, there was no appointment scheduled and no one knew anything about my issue. This time I was told what was causing the fault code (unknowingly placed the tie down straps over the reverse gate had caused the fault code). Had I been told this was the issue last fall when I brought the watercrafts in for the fault code and winterizing; I would not have had to bring it back into the shop to be looked at again when taking them out for the first time of the year. Finance manager, for whatever reason, did not leave a voicemail with important details on my purchase or a message to call back regarding my purchase. That caused a headache when I showed up to sign for and pick up my watercraft. I got the shock that the did not go through and they were still working on the issue. Overall, all the issues were worked out in the end but had headaches getting there. On the brighter side... Sales Associate Makenna is AWESOME to work with. She listened to what you want and didn't try to push your decision on what to buy or what to add to your purchase. She is very knowledgeable and what she didn't know she was upfront with you but went out to get the right answer. Her and the store manager did whatever they could to make things right and to make sure I was taken care of. She is the ONLY reason I will go back to this store and the only reason for the 3 star review instead of a 1 star review!!! Give her a pay raise!!!

Have had them fix a couple of can am commanders for me for the last few years now and they've been…read morenothing but great when it comes to communication,and turn around time.they'll even come and pick it up for you if needed would definitely recommend these guys if needing repair. I can't speak on the sales end but repair has been really great

Bought a Honda navi from them. Great purchasing experience. Friendly service. My issue with them is…read morethe service department. I submitted two service schedules with them andboth times only received an automated reply stating someone will reach out. I've waited more than two weeks now with two online service scheduled request and two phone calls (both calls were initiated by my wife and I). Both times on the call was told that someone from the service department will reach out. It's been over 2 weeks. I get that they're backed up but maybe follow through with the phone call? Again, no issues with the people and purchase experience but service department leaves much to be desired. UPDATE: Christian from service department (nice guy) called today 6/5. Will update review again after service is done. Here's my update with the service department. I was sent an itemized repair order of the parts and labor on 6/8 for $584.70. Talked to Christian on the phone and confirmed everything is good per the quote on the same day. I got a phone call today 6/17 saying the bike is ready. But was told it's going to be $700+ (forgot the exact amount). This took me by surprised as it's not what was on the repair order. I asked why is it not the price quoted on my repair order and was told that he'll do some digging and call me back. He calls back a couple hours later and said that it needed a new battery (not sure how a new battery is needed if it's protected inside the bike and it's a brand new bike, was also told they don't know if it's covered by warranty). The updated cost is now around $650. This isn't even the full story. The very initial repair order was over $1000 due to replacing cosmetic items. So I said to only replace/repair what it needs to make the bike run (hence the $584.70 itemized repair order, attached photos). This would have meant that they would have everything inspected, so it's a little suspicious that a week later (today 6/17) I was quoted a higher amount until I refuted the total only for them to come back and say that it needed a new battery (a couple hours later). I'm not going to even argue. I'm just going to pay for the repairs but will make sure that everyone I know should stay away from Cities Edge Motorsports. Way too unprofessional and sketchy practices. It's unfortunate because I liked the sales team. I will take my business somewhere else. NOTE: I have not yet picked up the bike as I wrote this review. Will pick it up tomorrow 6/18. I want to see proof of the old battery.

Kid lost key for dirtbike.... ugh. Needed new lockset - Dave was freaking awesome with helping me…read morefigure out what I needed, locating & ordering the right part for me. When picking up the part we were chit chatting and I told him about my grandkids & their dirtbikes ~ he was kind enough to give us some swag stickers they had for the kids' bikes and trailer. Yeah - HIGHLY RECOMMEND THEM!

Was the second time I had absolutely terrible service with the parts department…read more The first time I didn't even get the parts I had prepaid in cash for, this time the part sat there for two weeks and they only messaged me once, which was after he acknowledged they had had phone problems. I had left multiple messages to see if the part was in and never returned my messages. I won't make the mistake of going there ever again.

They treated me very well and babied my motorcycle for a year in storage. Jake cares very much for…read morehis customers and their overall experience. And a big thank you to the shop mechs!

Great place to go to. They know what they are talking about. I would suggest them if you are into…read moreoff road motorcycles.

I had an awful experience there. The staff seemed unorganized and uninterested. After a couple days…read moreI called to inquire the status of my motorcycle & got some generic answer. Then, they called me to ask me what was leaking. I specifically brought it in so THEY could tell ME what was leaking. It was extremely frustrating and I ended up paying $125 OVER my quoted amount. Never again.

Going out of my way to say this is the worst experience I've had trying to deal with a service…read moredepartment. Had to go above their head to get them to work on my machine after 4-5 weeks of nothing and ended up getting the demo ski the owner had at his cabin as compensation while they got to work. Which then only took 4 DAYS TO GET A CALL SAYING MY MACHINE WAS DONE AND I HAD TO DROP THE DEMO OFF. I quit coming here two years ago but they continue to just fuck people over, I've heard nothing but bad stuff about these people on and off the trails. Don't give business to these clowns, they don't take responsibility but are overly willing to take your money!!! Only positive thing there is Amanda. God bless her soul

Leo's South in Lakeville MN has shoddy service…read more I'm not writing this review out of anger or frustration. Rather, I'm writing this out of sheer amazement, and also because my riding friends have asked me to. This started with a defective TFT display on my 2024 Ninja 500 40th Anniversary SE. After about 200 miles, a dead line appeared through the center of the display and never went away. I don't normally take my bikes in for their 600-mile service as I like to do my own maintenance. Seeing as this was out of my control and I wanted the warranty to cover the display, I decided to take it in at around 760 miles and have them do the repair and go over the bike. When I dropped off my bike at Leo's South in Lakeville, MN, I brought a microfiber cloth with me so I could give the bike a thorough wipe off in the parking lot, so I knew I was leaving it with them clean and in great condition. After they had the bike for about a week, Leo's called and informed me that it would take about 6-8 weeks until they could get a new display in from Kawasaki. Additionally, they told me that they are required to hold my bike for the duration of the warranty repair, leaving me without the bike for well over a month. After about 8 weeks, I got the call that it was done and I could come pick up the bike, so I went to Leo's grab it. Here's where it gets interesting... Firstly, the display apparently contained the mileage for the bike, so when the new display was installed, my mileage was back to zero. They were unsure if there was a way to load my miles, which Kawasaki would later confirm you cannot. I mentioned that this would probably cause me low-ball offers on resale due to the mileage being inaccurate, to which the service person said to me, "that's bullshit" and "you don't know what you're talking about". I was required to sign documents stating that they had performed the initial 600-mile service and that they had inspected and cleaned my machine... 1). There was some caked-on mud and debris around the rear wheel - I've never taken this bike in the rain. 2). The chain was visibly dirty and had obviously not been cleaned. If anything, it was dirtier than it was when I dropped it off. Not a big deal really. I clean chains all the time. 3). A fairing screw was missing on one of the lowers. This one bothered me the most as they said they would need to order in the screw. (SCREW that lol. I ordered the OEM part online to ship to my home.) I asked if they could give me a deal on the service cost due to the issues and they said no, so I paid the $120 and went home to clean and inspect the bike in my garage. All in all, the repair was fine. After I cleaned the bike off and installed the missing screw, it was back to its glory, minus 760 miles. Anyways, not a big deal in the end, but good lord, please stay away from Leo's for service. They have cool bikes for sale and their prices are fair, but their service team 100% ripped me off and will likely repeat this behavior. About 2 weeks later I received a $15 coupon for service.

Great experience, honest pricing, good communication, friendly staff willing to answer all my…read morequestions..

I brought my 50cc Madass here to get a 70cc kit put on and didn't even make the ride home. Visit #2…read moreresulted in nothing but terrible communication and no progress. Sold it to a friend, he foolishly brought it here a 3rd time and also had no success. I highly advise you avoid this shop. It's too bad, because they work on some unique stuff. If by "work" you mean, "break."

Honda town is a great place to get parts and accessories and even new motorcycles. They're on their…read moregame. They know their knowledge they're very decisive and they're very helpful.

Really nice staff. Not super busy. The mechanics are pretty knowledgeable and did a good jobread more

Most of these negative reviews seem to be about some weird shit. Idk why people go anywhere if all…read morethey are going there for is to complain. Stupid as Fu@$. Here's the truth, service department is awesome, easy to work with, more fair then most, reliable and most importantly, you can trust whatever they do is done correct. I've never been bothered or hassled by any sales people, always chum chum, what's up brother and nothing more. No pressure and no bullshit. Motoprimo is my go to always.

Awful customer service. Spoke to two representatives neither one would look up from their computers…read moreto have a conversation with me about the bikes. Would not spend even a dollar here.

We had a great experience here. We bought my son's first bike. James was very knowledgeable about…read moredifferent bikes and helped us with what would be a great starter bike. The purchasing process was efficient! We will definitely be back.

We purchased a scooter a week or so ago they said they will fill it up with gas etc we get outside…read moreready to leave turn the scooter on and gas gauge reads 2 bars .. they say they will be right back come back saying gas is full gas gauge is reading wrong when they sit on our sales floor with little to no gas the (bobber) gets stuck to the bottom they stick a wire in fish it around eventually the gauge reads full we ride it home and around for a day or two gas gauge reads low 1 bar we go to fill it up only needed under a gallon after filling up gas gauge still reads low disappointed after buying something NEW this would be happening ... **EDIT**Everything was fixed and dropped off to my house can't say faulty fuel gauge was the best experience but I appreciate the way it was handled promptly and professionally