Had some maintenance done here and found them professional and competent. Wish they had oil changes…read morewhile I wait .

I am confident when I take my car to Whities that my car will be fixed with a fair price…read more Everything is explained to me. I appreciate the excellent mechanics and customer service.

When a car is having trouble starting, you get it to a repair shop before it doesn't start at all…read more We brought my friend's car to Mark's after noticing a pattern of stalling. While the problem was happening for a week, the technician said he couldn't replicate the stalling, everything was fine, and sent us on our way. Of course, the next day, the car was back to its same stalling shenanigans. A few days pass and the car eventually dies in a parking lot. AAA was dispatched to give us a jump. They first tested the battery - not the culprit. Plus it's only a little over a year old; car batteries last 3-5 years. The AAA serviceman jacked up the car and engaged the starter manually. The car powered up and we drove it to Mark's Garage to replace the starter, as diagnosed by AAA. "It looks like you need a new battery. Contact AAA to give you a free one." We were told this repeatedly by the Mark's technician after requesting they fix the starter. AAA tested the battery three times; it was good. Besides, why would a business, who can sell us a battery, tell us to get a free one from AAA? Something was fishy. We declined, and told Mark's to fix the starter. Then the technician told us he had to rule out a faulty battery in order to work on the starter. To do this, we had to purchase a new battery to "test." Wait...what?! Why would we need to buy a new battery prior to a diagnosis? Shouldn't repair shops have a test battery available? What happens with our brand new battery when they find out our old battery was fine and the starter needs replacing? Then we're out $200 for a part we didn't need! My friend told the technician, "I will pay you to install the battery. However, if the battery is not the solution and the car breaks down again, you will be fixing this problem free-of-charge." The car sat at their garage for the past week, not repaired. We hired a tow truck and had the car transported from Mark's to another garage. The new repair shop agreed it was a faulty starter, installed a new part, and we had the car back and running the following day. My friend had the impression that she was given the run-around because she is female; an unfortunate, but often true occurrence at auto repair shops. If you're a lady looking to service a car, avoid Mark's Garage.

Have been using Mark for many years I don't drive anymore but my daughter never takes her car…read moreanywhere else whether just for oil changes or repairs

If you have a student at NKU or just need someone who knows what they are doing and will take care…read moreof your car/truck, these are the people to go to!! Took my sons truck there they looked it over, took care of us from start to finish with no upsell !! Thanks for being such and upfront and honest garage!! Feel better knowing we can turn to your garage if something else comes up!! Thanks again!!

The service I received at Bud's was outstanding. As a female college student who knows exactly as…read moremuch about cars as I look like I do, I was on the hunt for a car mechanic shop that I can trust to give honest evaluations and provide me with knowledge about my own vehicle, and I was so impressed by the professionalism and kindness I experienced in the shop. Prices were totally reasonable. I am never going anywhere else!

I was traveling through, it was early morning, and had a long drive ahead, wife & kids in tow when…read moreI discovered a long screw sticking out of left rear tire. Tried one shop up the street, which unfortunately couldn't get me in until noon. The guys at Pangallo's got me in and out within 20 minutes, patched the tire and charged a minimal fee. I am so grateful to them, don't know if they realize how much of a bind they got me out of. I wholeheartedly recommend Pangallo's. These guys are the best and you can rest assured they won't try to jack you.

Steve the ower is not good on his word bc I have been waiting over several months to get a call…read moreback from him to get my car in for a oil change and I really dont recommend on taking ur car to him bc he will just let it sit there and not get done until he wants it done

I asked for a price to fix an oil leak. They took my car without a word. When I picked it up the…read morecharge was $140. No mention of a fee beforehand. I have expressed my dissatisfaction multiple times and they continue sending friendly notices to solicit my business. They've never acknowledged my disappointment in any way.

These guys are very solid mechanics. They were willing to put in the work to fix my car when other…read moremechanics declined because they didn't have the tools/expertise. Top of the line shop, imo and the staff are super professional and knowledgeable. Highly recommend them if you need work done or even a checkup. My car has been running smoothly for about a year since they fixed a cracked head gasket on my engine.

Timely and kind! Great communication and saved me quite a bit of money. Definitely recommend.read more

They are very kind and honest. They get you in fast. The quality of work is amazing. They always…read morebeat prices compared to other places. I can't say enough about this place. If it's the first time having your vehicle, they do a full diagnostic. And they found a lot of problems wrong with my car by doing this and I was thankful. They will let you know what needs to be replaced right away and what can wait for a few months.

I recently had a flat tire and needed to get that tire fixed or replaced. Of course it was at the…read moreend of the day before a long holiday weekend. Jeremy and Steve were great to get me scheduled for the next day so I wouldn't be stranded for the weekend. They don't up-sale, are very courteous and have a clean professional business. I highly recommend.

My experience was a total disaster because I didn't go with Ulmer. I was supposed to be at Ulmer…read morefor a tire replacement but I changed my mind last minute and go to Sam's instead. Somehow Sam's managed to put on a wrong size of tire and messed my differential up. I went back to Ulmer to get estimate for the repair, and Steve was so helpful as always, he's not only help me deal with Sam's insurance company but also went extra miles as putting new batteries in my key fob without me even asking. He kept me updated with the process, I didn't event have to call to follow up. This place is the best for your bucks. Service and customer service are unbelievable.