I had an extremely disappointing experience with Classic Collision in Ft. Walton Beach. I got into…read morea wreck at the beginning of May, and the projected completion date for my car's repairs was a month. However, I didn't receive my car back until mid-July (2.5 months total). Initially, communication was decent, and they used a platform to keep me updated on the repair status, which was appreciated. However, things took a turn for the worse upon picking up my car. When I arrived, I found Warren, the estimator, sitting in my car. If the car was ready, why was he in it? Additionally, I was informed that two warning lights (traction control and another I can't recall) were on, but they couldn't determine if these were issues from before the wreck or if they arose after so they did not fix them. I was told to drive 30-40 minutes at 60 mph to see if the sensors would turn off, but I couldn't fit that into my work schedule on a weekday. After driving 40 minutes home, my dashboard lit up like a Christmas tree with multiple warning lights. I called Classic Collision, and they asked me to drive the car back. I refused to drive it again and requested they tow it, which they did to a Honda dealership. The service from there was lackluster. For a month and a half, there was no communication from Classic Collision's end. My boyfriend, mom, and I had to make repeated calls to get any updates, and we were often told they would call back but never did. When I finally spoke with Warren a few weeks ago, he was dismissive and didn't let me get a word in. His first response was that he had no clear answers and it was "out of my pay grade." The only person who managed to get some information was my boyfriend, who was met with unhelpful and condescending responses, including comments like, "Well, we're not just sitting on our hands over here" and blaming external issues on the repair process. There was no apology for the delays or for the lack of updates, and it was disheartening to see the disrespect, particularly towards women, which felt like a stark reflection of the stereotypical behavior often associated with car repair shops. On a positive note, Classic Collision did cover the costs of the second round of repairs done by Honda. However, given the overall poor communication, lack of professionalism, and disrespect, I would strongly advise anyone needing car repairs to look elsewhere.

Had a minor fender bender took to Classic Collision dealt with staff Lori and Amanda who were…read morefriendly and knowledgeable. Very happy with work done. Will continue to use them for any work needed. Tom Stewart

Fabulous quick service! My van was cutting off in traffic with no notice right after I sold it to a…read morefriend. The shop that had regularly done the maintenance could not get to it for 4 days. We went to Sumblin's and Danny fixed it quickly and accurately for a very fair price the same day. I have a new auto mechanic! Thank you!!!

Don't ever use Danny or the shop. They charge you money, gas at what is wrong, then charge you…read moreagain to guess at what is wrong again. They charged me $1000 to fix my AC, and it lasted about three weeks. Bad parts, bad labor, bad management, bad skills. This should be on the top of your Nogo list. I would not send somebody there to have a tire plug. I guarantee you it would leak. This guy is a scam, the old man with the beard in the garage is a scam, the old lady at the front desk is a scam, and even their little dog named pepper is a scam. This place needs to be shut down! Did I mention he's a con artist and by talking to him you'll know that he doesn't know anything about what he's talking about.

Curtis did an amazing job detailing my vehicle! He spent about 6 hours on the car, cleaning it…read moreinside and out in preparation for sale... and I don't think I saw him take a break once the entire time. He was professional, polite, and his prices are very reasonable--particularly given the exceptional job he does. I would recommend Curtis to anyone!

This is my first review of Baier's Auto Time; although I've taken both my cars here a few times…read morealready. Brad and Al have been great on servicing my vehicles on each occasion. Great service and quality work. Thank you so much for getting me back on the road!

Extremely pleased with Brad and the team at Baier's! Not only did they research and coordinate…read morehard to find runflat Bridgestone tires for my corvette (with separate sizing for front and back), they also explained all the rating systems...and they did all of this even before I decided to utilize their shop. I got job bids from 4 different places after researching tires and specs online for hours before calling, around and Baier's was the only place to go into details on everything, making sure I understood all aspects of the purchase beforehand. They weren't the cheapest, they were simply the best quality for the price. They have high-end equipment as not to damage your vehicles rims and stay current with the latest technology, educate you on every step of the process by leaving you detailed phone messages along the way so that you understand timelines, and even coordinated my alignment so that I didn't have to make separate appointments. True customer service and honesty here doing business the way it should be done with the customer being placed first. I recommend them in the highest regard, and will be back on my next purchase.

I can say enough about about how great jerry is...my wife , who is not the best driver..at all..has…read morehas hit 2 mail boxes and now a nice pole. R is revese ! Lol ...So if your wife or husband drives as well as mine does ..you need a guy like jerry...alot! My truck has the factory candy red paint..not a easy thing to get just right..but has matched the paint perfectly.. If you look around youll see some great projects hes doing at the monent... hot rods..trucks..and modern cars too....a good sign of a quality shop..people that love there hot rods and know alot about cars dont just let any joker touch there baby ...i cant wait to bring him my 63 rampside..! Thanks so much...

I brought my 2006 Mitsubishi Evolution IX to Jerry's recently for some work on the front bumper,…read morefront fenders, hood, and trunk. Everything turned out amazing and I will definitely be using him again for my future projects. Not only did they take care of the body work but they also fully detailed the interior and exterior before I picked it up. I'm very impressed with their professionalism and their obvious affection for cars. Thanks for the outstanding work!

They painted some panels on an old vintage scooter I have. Damn, it came out beautiful. Super nice!…read moreI recommend this shop to everyone.

I have had several repair jobs done by Premier paint and body and And over the years jobs by other…read moreplaces, too. In my opinion this is the best place to get your car repaired after an accident In Fort Walton Beach. Staff is friendly and helpful and the work was of excellent quality. For both insured and uninsured repairs, Premier is the place to go. They handled everything with the adjuster after my accident and they did a great job on small dings and scratches I had fixed.

Got my bumper repair done faster than estimated time frame and was cheaper than other local…read moreoptions. Zach was super helpful in being flexible for my pickup and dropoff schedule.

Wally & his Team did a terrific job replacing the back bumper; repairing the front bumper; and…read moredoing extensive painting on my son's car that had seen better days. They worked tirelessly for two days so that we wouldn't be without a car for long. The car looks brand new and we are thrilled with the results! The cost was very reasonable. We are delighted we found Niceville Paint & Body and highly recommend them!

Staff was professional and did a spectacular job. They didn't not leave any mess behind and came…read morewith all that they needed to get the job done in a timely manner. I would highly recommend Flawless Finish and Garrett for garage finishes and more. They have a lot of services to offer. The only problem is they are very busy so I recommend booking/ scheduling in advance. I'd call now if you're looking to get the work done by a real pro. I had them do some additional work as well and it seems that they are quite busy, but Mr. Garrett Burgess, owner/ or manager, was able to squeeze me in. Again 5 stars. Recommend anyone looking for a reliable and professional job for those garage needs, call now. I think my neighbor was told a week or two for first available.

First class car detailing! We are more than pleased with Garrett and the Flawless Finish team…read more Fair, Comparable pricing. The best part is they come to you- so you're able to work/take care of things at home and not waste time in a waiting room. 10/10!