We Appreciate Your Business…read more.. That was the phrase the home warranty offered me for more than 48 hours as they reviewed my emergency claim for a broken shower tub valve. "It's the summer in Florida and I have no access to running water in my house" I decried. As my family entered day 2 of waiting for an authorization approval I sought out real help. A professional that cared to have the staff and expertise available and willingness to offer emergency support services. Jeff's KB&B Plumbing was both the answer and the solution. They answered my after hours call on a Saturday morning. They had a courteous and professional team available to dispatch and diagnose the issues. Thereafter they solved the issue with informative diligence. Every step along the way I was updated. Moreover the fair and reasonable price I was quoted remained the same throughout the process. The plumber replaced the valve and performed by far the neatest work I've ever seen. I explicitly asked the plumber not to clean up afterwards to allow my children the opportunity to participate in the process, but he refused to leave a job undone and not as clean as possible. Not only was I impressed by the new working shower/tub valve, but Jeff's KB&B Plumbing provided me a thorough and detailed invoice to assist me in the warranty repair claim. After this emergency experience it is clear to see that Jeff's KB&B Plumbing was the only entity that valued me as a customer. I'm planning additional plumbing work with them because of this experience.

Warning!! DO NOT use Jeff's KB&B Plumbing…read more We had them come yesterday to install a bidet and while they were here I had them check out another toilet I heard was occasionally running longer than it should be. They told me they "didn't work on toilets like mine and I should just replace it." After they left, we had a mysterious flood coming from a broken valve at the toilet and we ended up with water all over our bathroom and into the next room. We called the emergency line 3 times and while the answering service answered, no one called us back. They denied any involvement in damaging the valve, refuse to fix it, and are saying they didn't do it and it was a coincidence that it happened to break after they were at the house. The only solution temporarily is to shut the water line to the entire house. We, therefore, cannot use water, have water under our wood floors, and wet drywall as well. We have used them for various projects over the last 13 years, referred many friends to them, and now we are left with a broken toilet, no water to the entire house (main water line needed to be shut off to stop the flow of water), and a small flood. Come to find out after the fact, 3 others that I know have also had bad experiences with them. After they refused the fix the problem, we had another company come out to fix their mess and, without hesitation, was able to fix the flapper without any issue as well as repair the broken valve. Both issues Jeff's KB&B said they could not do.

We had two new commodes installed & great customer service. Joshua & Tim were awesome kept us…read moreinformed all the time & the owner of the company was in touch with us to. We had used their service previously & I would definitely recommend the.

I had great experience with this company. Matt was communicating well to set the work in timely…read moremanner. Also, his only-staff provided the service with care for my property. Appreciate the quality of work.

Had issue with my ten-year-old air conditioning unit. Although, I had an idea what was wrong, Jason…read moreconfirms the issue and replaced the part in a timely manner. Good to have an air conditioning professionals near the Waterford-Avalon area. Thank you.

Jason and Brent go above and beyond! FAST! We just got a home in Alafaya and had been living here…read moreabout a month and a half, and we were coming back from Lowes, right down the road, with a Shop Vac we just bought to drain the AC... Well when we got in wouldn't you know it there was a new SHOWER in our downstairs guest bathroom from a flooding AC up above! (We had workers putting in a floor and we forgot to turn off the AC so the coil was totally jammed with wood chips and all kinds of debris!) I called DC/AC and problem solved quickly! They cleaned the coils for a very affordable price and our Carrier now runs way better than when we moved in! We will definitely be using the DCAC team when this one kicks the bucket - though I have an intuition with them on my side that will be many many moons!

If the are as poor plumbers as they are drivers, you're in big trouble. This driver was all over…read morethe road causing traffic hazard by driving at least 20 mph under the speed limit with his face buried in his phone. One of the worst drivers I've seen I had to say something, he will cause a massive accident one day. Completely oblivious to cars having to go around him on both sides.

I had a very great experience with Choice Plumbing. I was referred to them by a coworker and I'm…read moreglad I was. I requested a FREE estimate online and within minutes I received a call from them to schedule an appointment. The next morning they showed up and even the owner, Kelly came. They explained everything I needed to do for an addition of an expansion tank to my water heater and to have the tmp valve go to the outside of my house. For the size of the tank and all of the labor involved for the job, the quote was more than fair. After accepting the job, I was immediately scheduled for the next morning. Javier came out and did an amazing job. It looks very good and I'm glad we hired them to do the work. He cleaned the area very well after he completed and was straight forward and professional the entire time. Thank you, Choice Plumbing, for your high quality work!

I absolutely recommend this company! Relatively new AC kept shutting off. They came out on a Sunday…read moreafternoon and fixed my problem in less than an hour. House is cool already. Gave me suggestions for maintaining our unit. Thank you for your kindness, professionalism and knowledge.

prompt quality service!! showed up exactly as promised! ken did a great job of getting my home a/c…read moreworking very quickly! ron newsome

Kenney has worked with before and we are very happy he was able to fit us in with his busy schedule…read moreto resolve our emergency leak under our kitchen sink! He is very detailed and focused with so much experience to rely on. He made sure to show us the culprit of our problem and ensured that it was totally resolved before he left. What was also greatly appreciated id he did not leave any mess and did protect his work area preventing any additional concerns to the rest of the kitchen. He will be our go to guy from now on!!

Kenny was a pleasure to work with! I was nerves at first that he wouldn't take the job because it…read morewas a lot of little things that needed work but he did them all and the price was very reasonable! He was very knowledgeable and I will def call him again!

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

Had a minor emergency over the weekend. Supply line was leaking. Naturally, on our side of the…read moremeter. Called Harvey Baker, left a message. First thing Monday, got a call back, had a plumber out to the house before 9:00 am. Caesar found the leak amazingly fast, and had it repaired in no time. I was expecting this to be a very expensive repair that would take all day. My bill was less than $215.00. New customer for life. Thank you!!

Steve Yonkman was referred to me by some friends who recently were having dryer issues and I'm so…read morehappy with the service provided. You know how it is, you are doing laundry for years and years when all of a sudden you are having to do several cycles of drying just to get those work pants or comforter dried up. It's frustrating and costly so after checking around you come to learn it might be that the vents are needing some service. As I said, some friends recently got theirs done so I sent a text message and was able to get a visit that very afternoon. I received a text message 15-20 minutes before he would arrive and was perfectly on time. Steve assessed the situation and got to work not only cleaning the wall vent but he also cleaned up the interior of my older version of a dryer which I have. He replaced the connector hose, which was old as heck, free of charge, which I appreciate. Am keeping the business card he left because I greatly appreciate wonderful service, punctuality and someone who gives great service.

I searched Angi for vent cleaners. Dryer Vent Pro was one recommended and his reviews looked good…read more I was going to call when Steve called me the same day as my search! I described the problem: our vent goes into an interior wall and up to the roof. He was available the next day and was here within the time window we discussed and handled everything including going up on our roof and cleaning the whole vent within the time set. Steve is very polite and professional and willingly answered all my questions and gave me some valuable tips. I will call him again when needed! Virginia D. Longwood, FL