I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the service. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee. read more

Had a minor emergency over the weekend. Supply line was leaking. Naturally, on our side of the meter. Called Harvey Baker, left a message. First thing Monday, got a call back, had a plumber out to the house before 9:00 am. Caesar found the leak amazingly fast, and had it repaired in no time. I was expecting this to be a very expensive repair that would take all day. My bill was less than $215.00. New customer for life. Thank you!! read more

Water heater replacement in a confined space under kitchen counter. Harvey visited to provide estimate, advised on options for replacing existing compact unit or installing new larger water heater in garage. Explanations were clear and comprehensive. On installation day the office called to confirm I was ready to support. Installers Wayne and Zack arrived on time, worked efficiently and carefully to avoid damage and keep work area clean. Removal of old unit was unusually difficult, requiring some disassembly of cabinetry which was done carefully and reassembled afterward. Wayne and Zack cleaned all areas affected and new unit solves the problem. This is my second experience with Harvey baker Plumbing and I expect to call on them for a much larger future job (decommissioning septic tank/field and connection to city sewer). Harvey, office staff and installers were all honest, friendly and professional. Highly recommend! read more

I could tell right away that Cesar was an experienced professional. He fixed my problem with the water dispenser valve in the wall and went beyond what I was expecting. Will use him again. read more

The crew took their time, cleaned up the bathroom after making sure that all the things were in place. The new tub is so beautiful, and seems so sturdy. Magnificent workmanship and excellent service. read more

Okay.... so I'm only giving a 4 & not a 5 because we had a broken pex pipe that we found leaking in our backyard when we returned home on Sunday after being gone 5 days. We like to reserve our 5 star ratings for when we are absolutely certain the repair will stay. There is supposed to be a 30 day guarantee on the service. We called on Sunday, but the pricing was a bit higher priced for the weekend & urgency. After discussing on the phone the problem we thought we could wait until the next morning on Monday (a regular business day). And the pricing for coming that Monday was very competitive. AND..... it was done & paid within 20 minutes with a smile! read more

Used them twice already on a property while I was out of state, and they were communicative and got the jobs done well. They definitely like to do things the right way, which isn't always cheap, but at least I gained confidence in their work. Good experience, despite having to do some masonry repair which I had to go to a third party for, but that's fairly normal stuff with plumbers. They like to break walls open but sure do hate closing them. Again, normal. At least they recommended someone. read more

Charged $150 to turn off a valve under my sink and then wanted another 150 to install a new faucet on the same sink The next day.

They found my problem within 10 min of being on premises. Friendly, professional. They are on my speed dial.

Harvey Baker plumbing to the rescue! Our kids' shower decided to malfunction at 6pm where the water wouldn't turn off. After we went though all of the stages of grief; anger, denial, and bargaining that we could not fix it ourselves, we called the amazing on call team at Harvey Baker to help. They advised us of the evening hourly rates and when we could expect them to arrive. Once here, he was super polite and informative, giving us options and expert opinion. He had it fixed quickly- we are so thankful! read more

i called once I bought a part for a job as he requested and after describing the part he said thanks and hung up. Neither him or his workers turned up for the scheduled job or called to say why not. Very unprofessional and disappointing. read more

I'm always leery about picking a plumber or electrician or any company that I know nothing about. But since the appliance company I use and trust recommended them I did and boy, am I glad. I finally found a plumbing company I can trust. They came out, fixed the problem or so we thought. When the leak continued they came back out and actually found out what was causing the leak so we finally got to the source of the problem and now it can be resolved. Such nice polite young men and very knowledgeable and I would recommend them very highly. And the main thing I found about this company, they're total honest and that is the number one reason I will use them again. read more

I we moved to florida 3 years ago and have had a lot of plumbing needs with our old house. Harvey baker was a go to until - few weeks ago when we had a terrible service call. One of our toilets was not flushing well so I called Harvey baker. The plumbers that arrived were younger folks I did not recognize from my previous calls. The augered the toilet once and it flushed. I was very happy to see it flush but concerned that it seemed like a small clog that I should've been able to clear up with plunging. I asked him if there was anything else I could do to make the toilet work better. They told me to replace the toilet and told me it was an old cheaper model. About an hour after they left the toilet wasn't flushing again. I called them back and they refused to offer any assistance without a completely new service call. They said we do not offer guarantees even if it seems that the problem was not fixed with the initial visit. I can understand this policy but as a repeat customer some pretty expensive work with them I feel like they could've refunded me the $180 they charge or taken for free. I also feel like the plumbers that came this time. We're not very knowledgeable or professional. One of them dropped a vape pen in my house. In case I have decided to go with a new company. read more

Worst experience. Used them about two years ago to reconnect my sink and dishwasher after a countertop install. They charge by the hour and an easy job took almost 3 hours AND IT LEAKS!! After this was completed I called them back and was told the original person i spoke with did not take the proper notes and he needed another part which now i also had pay for and that is why it was 3x more than originally quoted. CALL SOMEONE ELSE!!! read more

I have been using this Company for over 20 years and it was two brothers that were amazing! I called December 7th & spoke to a girl that told me she has been worked there for 32 years, one brother is gone but the other was there & I was excited to hear that! She stated they didn't have any availability till next week and she'd call me back took me name & number. I waited all last week no call. Finally this morning I got an email and thought it was for an appointment & it was a solicitation stating they haven't heard from me in a while? I fill out the form and get a call quickly & they state they have NEVER spoken to me. Funny, I have the call on my call log on my phone that's how I know what day & time I called. Long story short if your going to utilize their services make sure you demand an appointment right when you call them or you'll never hear from them again! read more

Stop looking for a plumber and just call Harvey Baker. They fixed my master bathroom, re-piped my house, and have fixed numerous other small things. It has always been an easy and zero-stress situation. read more

Honest, professional, give you a rate per hour up front, and they don't drag in contractors or "mitigation" people unless you want them. They come in your home and go straight to work. They will figure out your real problem in the most efficient way possible. They're the better angels of the plumbing world. Save yourself money and heartbreak. Get these guys. They can help you keep it off your home insurance claims, which we all need given the state of home insurance in this state. Special shout out to Neal and Brandon who saved my bacon. read more

We have always called Harvey Baker for plumbing needs. Last night after returning home we noticed an outside pipe gushing water at 7:20pm, turned off water to house, immediately called Harvey Baker and left a voicemail. The website says they provide 24/7 service. No one ever returned our call. We ended up calling Emerald Plumbing. They sent a technician right out and fixed out issue. read more

Harvey Baker plumbing, was extremely professional from my first phone call to their dispatch of my technician Juan. Juan was very professional, always had a smile on a face. Explained the whole process to me. I do not normally leave reviews. But Juan blew me away. Just wow I can't say enough good things about this company. read more

First time using Harvey Baker Plumbing. My water main line sprung a leak and my usual plumber was unavailable. I called Harvey Baker and they had an excellent plumber (Scott) sent to my house within 2 hours. The leak was repaired efficiently at a fair price. Will definitely use them again. read more

This is one of the a VERY few companies that offer smoke test. Had the hardest time finding one out here in orlando. Had a sewer smell coming from the bedroom, Joe was able to find the issue within about 10mins WITHOUT a smoke test. Turns out it was a cut pipe in the wall, ran the pipe up through the roof where it shoulda been. Per my request still did the smoke test just to make sure there were no other areas. Also had root intrusion which was addressed. Very lucky that i got Joe, his extremely knowlegable ,friendly, and gave me options for my plumbing situation. Everyone i talked to from the office to the plumbers were extremely professional, friendly and knowledgable. read more

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Fast response to my online inquiry, came out a day later and quickly diagnosed and resolved our issue. Highly recommend this company! From the receptionist to the scheduler to the technician, all very personable and professional team. read more

Thank you Harvey and Juan for coming out on a Saturday night so we can have water. We really appreciate the reasonable pricing and the responsiveness and education! We will be recommending you to anyone and everyone we know! Thank you again! read more

Very professional and courteous. Fixed tub valve issue and replaced toilet. Glad i read their reviews. They are worth recommending and using in the future. I'm read more

I'm pretty happy with this whole experience. The appointment scheduling, to the promised notification heading toward our house and their service tech Leo. Granted my job was a very unusual one and I anticipated whomever came out, would be reading the R&R instructions on this one. The solenoid at out kitchen faucet was "ghosting". (Solenoid operated means you only touch the metal to turn the water on or off. Ghosting means its turning on randomly without the touch) Leo without a flinch, jumps right into the instructions and then has at it under the sink. I could have done this job myself but because of all the other stuff going on under this sink, it looked way too much like heart surgery! (look at the pic! The red labeled unit needed to be R&R.) Plumbing is the first trade I will hire over most. I HATE PLUMBING and too much could go "WONG" under this sink! Done in less that 25 minutes Leo had time to call the Delta service line to diagnose a red light indicator vs. the blue light seen at the base of the faucet. Turns out Delta needed to replace the base unit also. So no fault of Harvey Baker Plumbing. And yes, when the base unit come in, we without hesitation will be calling them back to R&R the base unit. read more

Harvey Baker Plumbing - Looks way too much like heart surgery to me to replace that red labeled unit! - Plumbing Near Me - Orlando, Florida

Unreliable, schedule-wise. Harvey was here last year to give me a quote on installing my water softener. At that time, I decided not to install my water softener. I set up an appointment on 07/06 for Harvey to come over because although I still have the quote from last year, I no longer remember the plan (particularly where the salty water drain will go). Harvey was to come over today at 3:00 pm. Harvey called me at 2:24 pm and we talked about what was in last years quote. I told him I no longer remember what the plan was for the salty water drain, and that it might help me understand the plan better and for him to see if where the salty water would go if he would come over the house during our set appointment. He said the office will just call me. At 2:49 pm, I got a call telling me that Harvey could not come and that he was with a builder for some emergency. Harvey never communicated this during my call with him at 2:24 pm. I have already cancelled prior plans, and did not book appointments for 3-4 pm. read more

I called on Sunday due to a leak in my shower wall. I explained the problem. I was quoted $187/hr on Sunday and $125/hr during the week + parts. I scheduled for Tuesday morning. He arrived within the timeframe. He was here for 2 hrs. I was expecting a bill of $250 plus parts. Instead it was $780. Big difference. Bait n switch? If I explained the problem on Sunday when I booked the appointment, then I should have been informed about the different pricing. I had to pay $333 more. Total BS! The leak is fixed. Good quality work. But very disappointed about being misled about pricing. My review grade is solely related to pricing. I won't ever use this company again. read more

One very EXPENSIVE clogged kitchen sink! I was charged $250 to unclog/snake one kitchen sink that took less than 30 minutes. I can't believe the excessive price gouging for this service. I can understand if there was time taken to prep the area, remove any items or excess water, etc., but I took care of all that and had the area prepped for the technician. I even provided extra towels, bowls and a real flashlight instead of his phone flashlight. The unclogging left more of a mess to clean than expected. Included in the invoice was a $10 miscellaneous charge, for what I don't know. I even called the office to make sure I wasn't accidentally overcharged. The response, without hesitation: "Nope, that's the right price". Ouch! Unfortunately, I wasn't able to wait for a better priced plumber. Next time, I'll wait! read more

Excellent service. They addressed my issue within a day and were courteous and professional. Highly recommended.

Very good. Plumber made some mistakes and install took an hour longer than expected. But company sending him out made amends and all is good thank you read more

Harvey Baker Plumbing is AWESOME! We had a leak in the main line of our condo complex so all 28 units were out of water and on a Saturday night they came out and fixed it! It was a BIG JOB and they never hesitated! Every other plumber we called gave us a no and Harvey Baker said YES! Leonardo the technician was super nice and positive and all of us here at Maitland House are SO THANKFUL! read more

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Could not say enough about this amazing company. Awesome customer service, both in the office and on site... Really felt like we were in good hands and will call on them anytime we have plumbing issues. So very happy with them! Top-notch company! read more

Was very ecstatic with their call from office that Neil& Brandon were otw. They arrived promptly with safety protocols in place. Went to closeout& used camera /locator to find area that was causing the issue. Very knowledgeable, professional, courteous, hard workers. Enjoyed their visit& would reccomend /use again for all my plumbing needs in the future. read more

Leonardo was our plumber, he was polite, professional and very efficient. Great experience overall with this company. We will be using them again!! read more

Highly recommend. Very professional, honest and fair company. They had a quick response time and fit me in for my plumbing emergency. Hire them. You won't be disappointed. read more

We had an Issue with our toilet tonight. We called and Omar came right out. It was an easy fix and he is a professional. If u have en emergency please call this company. We are very pleased. Thank you Omar read more

Update: was 3 stars, now 2 because the plumber took some parts we already had and paid for with him. He took a braided water line to the fridge (he didn't do any work on the fridge) and he took a rubber gasket to the faucet. These parts came with the faucet and fridge when I bought them. We needed some mild plumbing done in our kitchen: install kitchen sink with plumbing, install dishwasher, and install a water line to the fridge. Most of the work completed was good quality but overall we will not use them again. They quoted us around $400 which I thought was a bit high to begin with for the jobs we needed but that was based off of about 4 hours of work and we agreed. So 5 hours go by and only the sink and dishwasher and are done...except the faucet was installed wrong and the sink wasn't caulked and he left a mess in the kitchen with a leaky bucket of dirty water. We just asked him to leave at that point because I wasn't happy with how long it was taking (they charge hourly). We ended up fixing the faucet and sealed it ourselves. We're pretty handy and have done 90% of our home reno projects ourselves but were hoping to just pay professionals to get this done quickly. Oh well. Looks like next weekend we'll be running the water line to the fridge. read more

We counted on the them to detect a pipe leak in our bathroom sink but they failed to deliver. The guy who came reattached the pipe and said everything was back in use. The day after I turned on the faucet in the sink, the pipe bursted and water flooded my bathroom. I made an emergency called to them at 6pm and after explaining the situation the very first reply I heard from the girl who answered the phone is "if it's not related we are gonna charge $95 an hour to fix". !??? We weren't expert so we called you guys and counted on you to detect the problem. Please keep in mind when doing business pls don't always mention money. DON'T WASTE YOUR MONEY WITH THEM!!! read more

I stopped at the phone call. I called and asked how much it would be to have someone come out and look at my water heater. They said 142.50... I literally said thank you and have a wonderful day! That's ridiculous! I had someone come out and do a perfect job for $54! read more

I discovered a pin hole leak under my bathroom vanity and after surveying the issue, I saw it was over my head to repair; so I jumped online to fine a plumber. It was the weekend before July 4th and I wanted to get someone out to resolve the issue before the holiday. I settled on Harvey Baker Plumbing, they were booked up that Monday, but could come out Wednesday morning. I received a call Wednesday morning that the plumber was on the way. A rap on the door made me aware the plumber had arrived, I open the door to greet him. And to my amazement was this young kid that appeared to be 21 YO. My mind began to race and I am thinking WTF, this kid just finished trade school and he can't do the job. Anyway Nate surveyed the issue and gave me my options, I chose one and he say's "I can probably get this done in an hour. I go "Really?" Nate was a very matter of a fact young man, he went on about his work and about an hour later; I heard the water running through the pipes and i thought "*amn not bad". Nate came in and say's I will have your invoice in just a minute. Over all the experience was positive, Nate resolved my plumbing issue and I am happy. The lesson I had to relearn was "Never judge a book by it's cover." Thanks Nate, "You are the man!" P.S. If I need a plumber in the future, I will be calling Harvey Baker Plumbing. read more