Zero, if I could give it. USE ANYONE BUT these movers. Broke so much, and the most unprofessional movers yet to date. in Albuquerque, that's saying a lot! read more

+ Really nice guys and they got the job done - Quoted me $400-450 for a small (really small) move but charged me $1,100 - No itemized invoice to back up charges - Didn't have the ability to take credit/debit card after advising they did - Stood me up initially (claimed it was a miscommunication) - Damaged a piece of furniture - One mover was arguably drunk/actively drinking read more

1 Star -- Absolutely the Worst "Business" I've Ever Encountered If I could give zero stars, I would. I recently relocated to Albuquerque, NM, and needed a moving company. After searching through multiple options, I unfortunately stumbled across Duke City and thought I'd give them a call -- HUGE mistake. The owner is shockingly unprofessional. From the jump, his tone was rude, dismissive, and downright disrespectful. This man had the audacity to curse me out over the phone, call me a "bitch," and tell me to "take my probably broke ass money elsewhere." Mind you, I was trying to hire him for a paid service. I have never been so disrespected as a customer, let alone as a woman. It was appalling. After that call, I looked deeper into the reviews and realized many others had similar experiences. He has a history of poor service, aggressive behavior, and false advertising. What's worse, I've since heard disturbing claims that this company employs alcoholic employees -- a serious safety concern for anyone letting strangers into their home. Do yourself a favor and stay far away from this bootleg operation. I've already filed a complaint with the Better Business Bureau and will continue spreading the word until this so-called business is held accountable. Read the reviews. Protect yourself, your home, and your sanity. Duke City Moving? More like Duke City Mess. read more

We hired a moving company - I won't mention names (cough, cough, Allstate) - who claimed they moved safes all of the time. Not only did they not have the proper equipment, they showed up with just two men to move a 1,500 pound safe. The result was they not do it, but damaged our floor while trying. I then hired Duke City Movers - OMG, what a difference. They had the proper equipment, plenty of manpower (all of whom looked as though they were weightlifters), and they brought graphite sheets to protect our floors. My only regret was I didn't call Duke City Movers in the first place. read more

Wow hired them to move a gun safe 2 men 1 hour 600 bucks ! ! am an older person, it was like how much do I owe you? How much money do you have? Do yourself a favor and do not call these guys. read more

Very rude men! Male chauvinistic behavior! They asked me where I wanted a certain item and suggested a certain spot. When I wanted it somewhere else, Richard said, "of course you do," as if it was a horrible inconvenience. I could go on and on. They made my family very uncomfortable with their attitudes. They also scratched a very expensive piece of furniture and denied it at first, then told me, "it's literally a $2 fix." The owner did offer to come back and cover the scratch but I didn't want him in my house ever again. Bad experience. He charged me almost $500 the first time he moved my belongings into storage and had to carry heavy furniture down a flight of stairs so I thought it was worth it. I really thought it would cost me less to move into my house when it was ready since there were no stairs this time so I went with him again and he really socked it to me at $900. I should have read the reviews first... read more

They changed dates on me and finally told me they would move me on the last day of the month. I was told to call them at 1:30 in the afternoon. When I did Rich started going off on me that he'd called me at 9am and was ready to move me then. I reminded him of his directive to call at 1:30 and he then threatened to NOT move me at all because I had an attitude. Seriously?!?! With no options left (it was Sunday at 2pm) I was forced to use them and they jacked up the price from a quoted $230-$250 to $300. They left my air conditioning unit in the old place and wait for it..... He had the nerve to ask for a tip!!!! I'm pretty sure jacking up the price $50-$70, threatening NOT to move me and changing the date twice is worth a discount. He claimed, hey we're working on Sunday. Uh yeah cuz you didn't show up on Saturday! read more

Call another company, PLEASE! You will be sorry. It was an absolute nightmare. I wish I had seen these reviews first...

I called Duke City Movers to get a quote and did end up using them because he quoted me for the job and not an hourly rate--no other moving company could even provide an estimate on how long it would take. Looking back I should have gone with someone else then, despite not having a clear estimate. He seemed to know what he was talking about over the phone and I sent him pictures of the furniture I had to be moved. He again, told me the price and which days he was available. Both were Sundays, which meant we had to change our schedule. But beggars can't be choosers so again, I rolled with it. The first day he and his crew came, they were 30+ minutes late. The wrecked my drywall moving a treadmill downstairs--but it was a treadmill so I extended grace as it's a heavy item and a stairwell. What bothered me most of all was how he spoke to his workers. I don't know how they work with him on a daily basis and allow him to talk to them that way. The next week he came (on time this time) to move the remaining items and only brought one worker. I will say they worked extremely hard and finished within 3-3.5 hours. But again his side comments to his worker were very disrespectful. Even if the guy didn't do exactly what he said immediately, how Rich responded was awful. They weren't able to fit everything into the pod. And when I, admittedly frustrated, asked them to unpack some items so that my couch could be moved Rich said "I'm not unpacking that pod". I ended up unpacking items by myself so that my couch could be packed. I should have read yelp reviews first. I'm now just hoping my household goods aren't wrecked once our move is completed. Also, I understand that movers expect tips. He belittled me when I didn't tip him (again more damages to my home on the second trip and his attitude all day long was awful) but I did tip his helper who was beyond nice. I'm thankful to be moving out of state, but if I wasn't I wouldn't use Rich Moya again. His team, possibly. read more

Do not hire these movers! They are overpriced and don't know how to properly load a trailer. I supplied over 20 moving blankets and hired Rich and his crew to load up my ABF Trailer as I was moving out of state. When the trailer arrived at my new home everything had shifted because Rich had not secured the load properly. I ended up with numerous crushed boxes and lots of broken furniture. I also gave all the guys a really nice cash tip which I regret, I could now use that money to buy a new kitchen table. read more

Duke City Movers - Oak table they piled heavy boxes on. Rollers were even crushed. - Movers Near Me

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These people showed up 3 hours late, and then an older man walked up to us on the front porch, not sure of his name as he didn't identify himself, but he had a really bad attitude. Apparently they were all upset over the previous job where something got damaged from what was heard by the crew that stayed by the truck at the driveway. The man asked a question to no one in particular and before anyone could even answer, he said "have a nice day" and loaded up his two guys and took off. Left us completely stranded. We called the company immediately and the man that answered pretended to not even know who I was and then he took no responsibility for what happened, he said "Oh, yeah well they just called in and said that no one would speak to them, so they left". Ridiculous excuse for irresponsible, childish behavior. In the end it's best these people didn't move us because clearly they have zero personal accountability, so if anything would have been damaged or lost I'm sure they would have just blamed us for it. Check out the "not recommended" reviews also. Not sure why they aren't recommended but these guys are a horror show. You'd be better off renting a Budget truck and a dolly. read more

Do NOT use Duke City Movers. Brought extra movers without telling me ahead of time and got charged $800 for moving a 3-bedroom condo that took less than 4 hours. Plus they damaged several items and complained about several items not being packed correctly even though they claim to do packing. read more

Rich broke my garage door when my tenants were moving in. I called him, only to get an earful of the parts I needed to go get at the hardware store because he forced the door and it broke. He then told me I need to file a homeowner's claim on my insurance. I told him I would send him the bill, as I'm not a garage door repairman, and my door was hanging almost at a 45 degree angle... filing a homeowner's claim would hike my premiums for something that could've been avoided. He said "see you in court" and hung up on me. read more

Worst customer service I have EVER experienced. I called to request a quote and the man was almost yelling me at me and told me he didn't have time to talk to me. What company does that?! I proceeded to tell him then he doesn't have time for my money and he hung up! What!?? SO RUDE! read more

These movers were extremely prompt. Three guys were able to work so fast and efficiently; I was impressed by their kindness, strength, and ardor. The movers went above and beyond, asking if we needed help packing anything, quickly breaking down furniture and putting it back together, and offering to move something over and over to get it in the perfect spot once in the new space. They certainly earned their tips!! read more

I would never Weber call these guys!!! They told me they would call at 1:30 when they were on their way to meet me but Rich decided to cancel my move because he called at 11:30 instead! He thinks it's ok to not honor their commitment on a scheduled order! What a jerk! read more

These guys are amazing, I literally never write reviews but the service was so incredibly good and fast, and the dudes were so cool, I had to pay respects! Use these guys if you are in a bind and need to move quickly, they will go above and beyond to fit you into their schedule. Love these guys, highly recommend. read more

DO NOT CALL THIS BUSINESS I read the online reviews and realize that there are always going to be those with complaints. I decided to give them a shot. I asked the guy to explain his reviews. He told me that they would give me a quote and do their best to meet their obligations. Just before confirming the reservation, I asked the guy to verify all of the prices. It was not until then did I get an upstairs chargs, fuel charges and travel charges. It was not until this point that I grew concerned. As I thought about it, he told me that he could no longer wait for me to make a decision because he was on another job and the boss was waiting for him. I decided to go somewhere else and that is where it got worse. The owner (I assume) called me back to yell at me. He told me that he was not "the Good Shepherd" and I should not be calling his guys to waste their time. He told me to "Be a man" and give them a shot. I tried to explain that I was trying to give him a shot to justify their reviews. His actions only justify his reviews. He told me that the 6 reviews were only those that would not pay for his service. Add me to the list of folks that will not pay. DO NOT CALL THIS BUSINESS read more

Rich and his team are wonderful. They were fast, efficient, hard-working and careful, and also really nice. They made the move a pleasure. My furniture was treated with TLC, and so was I! I've had to move many times, have had a lot of experience with different movers, and Duke City are unequivocally the best. read more

Make sure to get your quote per men/hr in writing! I was quoted 4men for $119 per hour.when they showed up, there were 5men.i assumed Rich Moya would've let me know that there would be an extra charge for the extra man, but he didnt, so i assumed my rate was the same.they finished in an hour, and Rich asked "you have a 3hr minimum, want us to assemble things" i replied "oh, you guys do that" he said "yes, you are paying for 3 hrs, may as well take advantage." so they put together 2 beds and work on the crib. i was missing a screw for the crib so i sent my dad to home depot. as soon as my dad left, rich said, "ok can we leave" i said well my dad went to get the screw. (it was only 2 hrs into the job) Next thing i know, he brings the bill for $600! i asked what happened to the rate you quoted me? he said "well i brought you 5guys" i argued that he didnt tell me it would increase my rate. as i review the bill, he charged me $75 for stairs, which he never advised me of, and $45 for assembly which he had JUST told me was included since they finished so fast. i said i wasnt gonna pay for that, and he got very mean and said "you know lady, i am moving a federal judge now, i dont need to waste my time here. my guys worked hard and karma will come and get you for your negativity" i said this isnt what i was quoted and you didnt tell me about the fee for the stairs. he said "ppl usually tell us they have stairs" he continued to say he doesnt need to spend his time with me because he has bigger jobs than mine, that my house was nothing and that he felt he got jipped. i said i will pay what i was quoted,then i try to pay with credit card, he says CASH only! he never told me that either. i said i dont have that, ill write a ck, he said "i am moving a federal judge so if that check isnt good, just know, we'll come after you" ok, i am by myself against him and his 4 men. i felt like he was implying something could happen to me. he kept saying i would have bad karma, just wait and see. so i paid $500, $100 less than what he billed me. i felt like i had to. of course he waits to disrespect me and be little me when my father leaves. i felt like he took advantage that i was a woman, alone. he had 4 guys waiting outside, i felt like i had no choice. i am going to be writing the BBB to report him. After him telling me "your karma will bite you in the butt, just wait" i feel uneasy about him and his men and will be filing a complaint. DO NOT EVER use this company. read more