I'm grateful the owner saw my review, reached out, sent a shipping label, had my pearls re-strung again and shipped them back. Thank you

Family owned and operated for 7 decades and it feels like it. Always smiling friendly people when you walk in, and exceptional service. Just picked up an anniversary present for my wife there and have had several small watch things done. I just love the place and the people! I've found that with few exceptions most jewelry stores are pretty friendly, including the chain ones. Duke's stands out even from that. Very unique experience and highly recommended! read more

They are fantastic and so friendly and helpful. The one girl helped us so much with finding ring sizes and also chosing which make. I am definitely happy with the service and such there. ​ read more

My fiancé got my engagment ring from Dukes, and it is by far, the most incredible engagement ring I could have hoped for! They include so much with their purchase, like a pearl set AND a cruise! Not only did I get an incredible fiancé but I feel like I hit the jackpot simply because he got the ring at Dukes. read more

Duke's Jewelers - My engagement ring! - Jewelry Near Me - Springville, Utah

Love Dukes so much!! They're the best. Cutest little jewelry store that's been around 72 years! read more

We went in to look at a few rings and get my finger measured. Jess was incredibly helpful, kind, and patient. We felt the price was fair, and love that this place is family owned. This place is a gem. read more

I went here to get my watch battery changed. The associates working there were very nice. Very clean store. A nice array of merchandise.

Love Duke's! They have a great selection of jewelry and amazing customer service. We've been back multiple times.

This jewelry store is family owned, and has been in business for 60 + years. The owner, Richard is honest and he knows what he's doing. He does custom work and repairs on sight. He'll give you quality jewelry for the best price. Highly recommend! read more

I lost a small diamond from a wedding ring and luckily found it and took it into Duke's Jewelers and had never been in the store before. I was told that the diamond's prongs to hold it in place had worn thin and needed to be repaired so the diamond would not fall out again. I left it there and returned 3 days later to find it looking like brand new. I could not believe how it sparkled and looked so wonderful. Was so pleased, that I decided to write this on Facebook. A very happy customer Joan read more

I was shopping for a new wedding set and really wanted a Montana sapphire as the center stone. The person that Duke's gets their gems from didn't have any, so the salesperson I worked with made a 3 phone calls and found a gem cutter who sells Montana sapphires for $450/carat. He said that he'd send a few down to the store for me to see. The salesperson was raving at what a great deal that was and how I'd probably be paying $450 to $600 at most (depending on what size of stone I chose). I stopped by a couple weeks later to see if the stones had arrived, and the same salesperson said, "I don't think I made this clear last time. There will be a markup on the stones. It'll probably be about $900." WHAT?!?! Then she made it sound like it was ridiculous for me to even think that I could ever get a stone at the gem cutters price. So she gave me a wrong price but made me sound like the dumb one for believing her. And she doubled the price! Sorry, but I'm not paying double just because she made the phone call to get the stone. I'm definitely not going back to Duke's because of this experience. read more

I had a really good experience at Duke's. Normally when I go to a jewelry store I am scared that they are going to try to take advantage of me. The last jewelry store I went to, they told me they couldn't fix my wedding band and suggested that I sell it as junk metal. I walked into Duke's and showed them my rings. They told me that they could resize them for me. They were very kind and welcoming. I loved the refreshments of mixed nuts and M&M's. They also had a fridge stocked with soda, water, lemonade, and chocolate milk. It kept my little one happy while I was talking to them about fixing my rings. When I was chatting with them, they told me their lead jeweler has been working in the store since he was 7 and has a lot of experience. A bit better than someone hired 2 weeks ago at a jewelry store in the mall. I was impressed and would go to them again. Also found out they have a 50% off sale at the end of January to clear our their inventory. :) So head on in. read more

Their friendly staff and great selection keep me coming back. If they don't have what you are looking for, they can make it or find it from one of their suppliers. I hesitate to buy good jewelry any where else. I feel they are honest and do great work. read more

Went in to change my watch battery expecting to pay $10 and they decided to replace the seal without even bothering to ask. Who does that. Supper unhappy. read more