Attempted to reach out to Dulong for assistance moving a large safe, which according to their website is their "specialty." In the matter of two days, I received conflicting information. First being that they can assist in moving large items. Second, saying they are uncomfortable moving such items. It was one large item. We even have our own truck to move such item. Completely misleading advertisement/website. read more

Ken gave me a quote. Two hour minimum so I made sure there was enough to do for two hours. Mike and Devan called with an estimated arrival time -incidentally this was the time Ken gave me when we first talked - and they were on time. I showed them what I wanted done and they got to work. When they ran across a problem, they let me know. Mike explained why the box spring couldn't go to the third floor. It couldn't make the necessary turn. They moved one refrigerator upstairs and the other one downstairs and some tables and boxes were moved around, too. They were polite and respectful. I was pleased with their work and I would use them again. I would recommend them to family and friends. read more

This moving company is horrible. They were so unorganized and could not get moving. I showed them exactly what I needed moved into a truck and they really milked it. They kept disappearing and were nowhere to be found. For them to fill a seven foot truck it took them over 4 hours! To fill a 16 get truck the day before took 3 hours. These guys were so slow it was ridiculous! Do yourself a favor and use someone else. They were beyond bad and were very rude! read more

We could absolutely not be more impressed with Dulong Moving. We'd just spent two days filling a 26' truck to the brim, optimistically thinking that we'd be able to turn around a day later after our closing and unload that same truck ourselves into our new three story home in another state. We'll let you guess how that turned out. We woke up at 5 am on the third day, frantically trying to research moving help. Several companies reached out to us, and we were so disappointed in their lack of professionalism. Ken responded to us within 10 minutes with a thorough and professional email, letting us know that they could handle our very last-minute request. He spent the day recruiting a team of three to help us while we handled the closing details. They accepted a $200 deposit via Paypal, which was incredibly convenient for us as we already had the app on our phones and could pay remotely via credit card as our cash was tied up in closing. The three young men they sent arrived promptly at the scheduled time and went right to work. We were charged an hourly rate for the three workers plus a $90 travel fee. Even on an hourly wage, those guys HUSTLED. They were extremely careful with all of our belongings and were so respectful and courteous. They were patient when we were struggling to decide where a few items should go. They were even so sweet as to tell us multiple times how much they loved our new home and how they hoped we'd be happy here. As I mentioned, it took us two full days to load everything onto the truck. It took this team of three (I'm so sorry that I can't remember their names -- I'm sleep deprived!) just two hours to unload the entire truck. We could not be more grateful to them. I would absolutely recommend them to anyone, and, while we plan on NEVER MOVING AGAIN, we'd use them again in a second if we had any moving needs. Thanks, team, for a job well done. You were fantastic. read more

I hired DuLong because of the reviews but my experience was very different this past weekend. I had four family members assist me along with 3 of DuLong's inexperienced crew in a move across the parking lot to another building in my complex. It was comical. I had my family staged in different places to help and every one had many complaints. - The workers had to be coached at every step. "Prop the door open, carry more than one light box, leave the cushions for my mother to carry." - I am 5 foot nothing and walked faster then all of them. They moved very slowly overall. It was very frustrating and I spoke to the kid that seemed to be the leader twice. - One disappeared for a while. - I moved to a second floor apartment. One of the movers was waiting a while for the elevator to go down one flight on the return trip (therefore empty-handed) I just took the stairs next to the elevator since it was faster. - My brother-in-law coordinated most of the heavy-lifting projects and ended up doing most of the work. He commented that none of the moving crew had broken a sweat and saw one of them make a trip with a box a little bigger than a shoebox. Basically, we were all bouncing back between being annoyed or laughing about it. They obviously were trying to stretch out this by-the-hour job. Everyone I spoke with since said to go with 3E Moving next time. read more

I used Dulong again for the 2nd half of my move in early September. Again service was great and worked out perfectly. I had several quotes for both moves and estimate I saved at least $1,500. Yes, I had to drive the truck, but it was certainly worth my time. read more

Courteous, efficient and accommodating! Very professional from setting up appointment in the beginning to moving day operations. These gentlemen made use of all space in the truck and done swiftly. I would definitely reach out to them again for another move. read more

The DuLong team was amazing. I hired them last minute for an office move in Downtown Boston. Kenneth was super professional, quick to respond, and very easy to work with. I was really nervous to hire movers as you hear so many horror stories, and since this was for work I needed everything to go smoothly. After reading other reviews, I decided to go with DuLong and it absolutely was the right choice. I even used them again a couple days later for another portion of the move, and again they were wonderful in all aspects. The first time I used them, I just needed help unloading a freight shipment. Kenneth and Mike were on time and even agreed to stick around when there was a question of another furniture delivery not being able to fit in our building's elevator. They stayed later than needed at my last minute request and were incredibly polite and understanding about it. Two days later I used them again and had them bring a truck to a FedEx freight center to pick up and deliver custom wood furniture. The three man crew were incredibly polite, quick and capable. I had zero fear about anything being damaged or going wrong. I could not be more thrilled to have found DuLong Moving and will 100% be using them again for all personal and professional moves. read more

Ken and his team are fantastic. His guy really hustles - even on hourly wage, Ken practically runs back and forth from the truck. Ken genuinely cares about your move and the experience (seriously, talk to him about it). He's done 3 moves for us and they have all been great. read more

Dulong Moving have assisted me twice in the past two weeks. I called them again after the first job went so well. They are professional and courteous and a pleasure to work with! They were especially helpful considering it was a last minute request which they fulfilled expertly. read more

We used Dulong Moving yesterday, and I wish I could rate them 10 stars. It was even better than we expected. At 11:30 the night before we were moving out of our 3rd floor apartment, we decided it was more than we wanted to do ourselves and reached out to Dulong on their website. I didn't expect much luck, but I was pleasantly surprised when Ken sent me an e-mail at 7am, and followed it up with a call 2 hours later as promised. He not only said they had availability that afternoon (at our convenience, no less) but if our storage pod did not arrive as scheduled, he agreed to let us push it off a day despite his full schedule. Once the pod was arriving, I gave him a call and his crew of 3 young men was there within the hour. They hustled non-stop for 3.5 hours on a warm day, and did an amazing job of packing up our unit. They even wrapped and padded all of our furniture very well to the point where they used all of our supplies and suggested that if we got some more, they could do an even better job on the remaining items. They finished the job withing the range I expected, if not sooner. The young men were extremely professional and polite on top of being very good at their jobs. The price was excellent for the service we received. We had no plans to hire movers when we move into our new home next month, but after our experience with Ken, Mike, Max, and (sorry I forget the other hard worker's name), we'll probably be calling Dulong back. Thank you!! read more