Required an 80% up front deposit. Google Gemini told us this was a fraud red flag. To quote them:…read more"Looking at the screenshots you provided, there are several significant red flags. While the company (Two Brothers Moving) has a valid USDOT number, the specific terms of this quote are highly irregular for the industry. Here is a breakdown of why you should be extremely cautious: 1. The Deposit and Payment Schedule This is the biggest red flag. The quote lists a $7,097.60 deposit and states that 80% of the total is due 24 hours prior to the move. Industry Standard: As mentioned before, reputable movers rarely ask for more than 10-20% upfront. The Risk: By paying nearly $7,100 before they even park the truck at your door, you lose all leverage. If they don't show up, or if they show up and demand more money (a common tactic), you have already handed over the vast majority of the funds. 2. The Price Point The quote is to move a 1-bedroom apartment from Connecticut to Virginia. Context: While long-distance moves are expensive, nearly $9,000 for a 1-bedroom apartment is significantly higher than average market rates. For a move of roughly 350 miles, a 1-bedroom usually ranges between **$2,500 and $5,000**, depending on the level of service. The "Per Diem": They are charging you $450 for "Overnight lodging per mover." Most major carriers bake these costs into the line-haul rate rather than line-iteming hotel stays for the crew. 3. Discrepancy in "Project Type" The quote explicitly labels this as a "Local Move" in the Project Information section. Why this matters: Moving from CT, to VA, is an Interstate Move, not a local one. Labeling it as "local" can sometimes be a way to bypass certain federal consumer protection regulations that apply specifically to interstate household goods movers. 4. The Platform The URL app.supermove.co is a legitimate software platform used by many moving companies to manage bookings. However, just because a company uses professional software doesn't mean their specific business practices or pricing are fair. Summary & Recommendation I would not sign this or pay that deposit. An 80% pre-payment for an 1-bedroom move is predatory. Even if the company is "real," these terms are designed to protect them entirely while leaving you with zero protection if things go wrong."

Buyer beware! We had seen them move other folks in our building and Mario was good to come out for…read morean estimate, but they damaged several wood furniture items, broke a full length mirror and drinking glasses, damaged art pictures and did not reimburse us for them. We surmise, not insured. No written quotes, only verbal. Be sure and communicate clearly; we had a miscommunication that almost derailed our move day. I thought we were doing a good thing giving our biz to a local, small moving company but now regret it post move.

2020 update: I just recommended CSM to our friends who moved a few weeks ago and they had a great…read more experience as well. I'll continue to use and recommend them to friends - they are punctual, friendly, careful with belongings, and super efficient! 2017 original review: Alex and Billy helped us move this weekend and I am so pleased, they were super nice and moved us quickly! A friend had recommended Can't Stop Moving to us and I'm so glad we listened to that advice, they made our move as pleasant as possible. Rates were great and nothing was broken. Definitely will use them again in the future!

Professional, efficient, quote was right in line with the final bill - these guys are as…read moreprofessional and as strong as can be. Made our move less stressful and highly recommend to anyone looking to move. Don't think twice, just go with the guys from Can't stop - best in the business!

Used and recommend. Great experiences by us and friends…read more Efficient, careful, polite. Highly recommend

Rude and unprofessional staff. They spit in front of your home while working. There are plenty of…read moregood movers. Stay away from this company.

Richard and his crew were superb. They worked quickly and efficiently They were very respectful of…read moreme and my belongings. I would recommend them at any time.

Richard and his crew of young men did an amazing job helping me move last week. Richard and I had…read moreset up the date and time about 3 weeks in advance and he delivered wardrobe and linen boxes to help me get my packing done. Over a long day of hard work, the Team was consistently careful with my property. The guys were polite, responsive to my questions and even suggested a great idea for furniture layout in an oddly shaped room. Now that I've unpacked the boxes, mirrors and framed art, I can say they are the best movers I've ever used over the years and that includes local and large interstate moving companies. The price was definitely fair and I absolutely recommend them, without hesitation. I know you will appreciate their skills, honesty, kindness and solid work ethic.

I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

Worst move ever…read more Moved from Massachusetts to DC and had Sterling do the move. They promised me one day, and then continued to push delivery back to the point I received my goods a week later than intended. Packing was a nightmare. The driver, Billy, was unprofessional and his helper Ray did a horrible job packing things up. For instance, I don't think it's great to put ceramic dishes with cast iron cookware in the same box. To no surprise, the ceramics were smashed. Please don't hire this company-they don't care about you, they don't care about your property, and they won't communicate anything to you.

The company was very thoughtful in scheduling our move and deliver to accomodate our travel plans…read more Furthermore, our driver Dan and his team did an amazing job packing our things in San Diego and unpacking them in Somerville. Not a single thing was broken or hurt during the move. Also, Dan and his team on both ends were a pleasure to work with and we'd recommend him and your company to anyone doing a move in the future. The only issue we had is that we ended up having to get a shuttle to and from each of our apartments which added an extra cost to our move that was not in our original estimate. But they were upfront about the possibility of this extra charge, so this wasn't a big deal.

My review should fall into two parts:…read more 1) I used this company by way of a friend's glowing recommendation in 2011 and I also used and loved them. Communication was great, they were timely, efficient, honest, and didn't complain. I thought they were the best movers and saved their contact info for when the time would come again nearly 9 years later. 2) Here we are in 2020 and I thought I was all set. We spoke twice about the details of the move and made a booking with the date/place/time to start. I thought there would be a follow-up call in the few days prior so I went ahead and left a voice mail and text to ask a few questions and confirm the details. No response. I started to get worried. The morning time slot came and went with no acknowledgement of a delay or cancel. Nothing. I want to reiterate that I went with this company again out of a sense of trust and to have a good repeat experience because moving is literally one of life's biggest stressors and I found someone I wanted to come back to. We had packed everything, boxed labeled, bubble wrapped, only to have radio silence. It's disappointing not to have any follow through and I'm left wondering what happened? Now I am also left scrambling to find a plan B. It is a shame to lose trust without a single explanation as to WHY.

AVOID - DO NOT USE! Tough to give 1 star. One star would insinuate that they delivered subpar…read moreservice. They delivered no service. My wife booked them 3 weeks ago. They said they would check in in the days before. They didn't. That's okay, surely a moving company wouldn't accept a booking and not show up without even an acknowledgement or warning, right? Spoiler alert: they didn't show up. Now we have to scramble to get another mover before our lease runs out. On the plus side, they are such low tech Luddites that they didn't take a deposit to default on. ZERO STARS.

Out of all the moving companies I contacted, move and care was by far the best price…read more They were also very professional and took great care in moving my items. I would recommend them.to anyone I know.

The crew was on time, professional and very efficient. Most affordable option in town, and Benjamin…read morecoordinated the move seamlessly. I'd hire them again!