Best known for their silly, sometimes slightly inappropriate underwear commercials, Duluth Trading Co. is no joke. Per my husband, their "Buck Naked" boxers are even better than advertised. But I'm not here to review purchased items, I'm here to review the company's Port Washington store. Located on the southern end of the downtown strip, this store has a "woodsey" feel. There is much more product in the store than I initially anticipated and one could spend a fair amount of time browsing everything from womens and mens apparel to dog accessories to cook books to candies. There are many unique items that make fun gifts for relatives and friends; I often come here to find something for that hard-to-shop-for person. I have been in this store many times and it is always clean and well organized. The associates are friendly. However, a strange phenomenon occurs in this space. Time does not seem to exist. Not for the customers, not for the employees, just not at all. Ever. Don't get me wrong, the calm atmosphere is relaxing and I dont enjoy the hustle and bustle ever. It's often a neccessary evil. However, it should not take 40 minutes to make a simple exchange with 2 cashiers and a customer at each register. When an older lady tried to cut in front of me in line, after I waited all that time, I nearly lost my cool. The snail's pace is my only issue about this store. I do reccomend checking it out if you are in the area, and definitely for a unique gift item. Just know that it isn't a store you can just run in and run out. read more

Terrific selection, great quality, wonderful service, and comfy go-to clothing. So glad the Port Washington store is not too far from Mequon. read more

Service is excellent. The employees are very knowledgeable about the merchandise. They have a wide variety of clothes for both men and women. They are lacking in clothes for plus size women though. Expensive but worth the extra cost since they are so well made and last forever. read more

I'd seen (and been entertained by) Duluth Trading ads for years so we decided to check them out while visiting Port. They specialize in apparel that wears like iron, shirts that hide your buttcrack, jeans that won't pinch your balls when you squat and underwear that apparently is impervious to stink. Cool. So they do have ladies stuff, and it's a pretty specific "style" that isn't necessarily mine. Think LL Bean/Eddie Bauer flannels, mom jeans (still got bootcuts here!) and puffer jackets and hiking boots. Really good stuff for outdoorsy folk which I am most emphatically not. That said, I did find I delightful lightweight jacket that in no way turns my arms into useless TRex appendages. Prices are high but you are definitely getting top quality with a guarantee for life. Employees are SUPER helpful - the Mister couldn't find the right shoe and they tipped us off to a nearby place that carries larger sizes. Know that Duluth Trading DOES carry men's shoes up to 14 AND has ladies pants in different inseams. Like I said, the styles aren't necessarily my jam but if you need quality stuff that will last forever - or you need jeans that won't pinch your balls - check them out. read more

If you are plus size woman, don't bother going to Duluth trading company! Like Kohl's, TJ Maxx, and other big name stores, they ONLY carry plus size clothing ONLINE.... If you are a guy who wears Big and Tall, you're out of luck too, they ONLY carry big and tall ONLINE...... Try talking to the sales people or customer support for duluth trading company and their more than happy to admit that they don't carry plus sizes or big and tall sizes in the store anymore, but you can order it ONLINE (for double the price). read more

I love Duluth. This usually annual stop for Christmas Shopping, trying to find that gift for the guy or gal that has everything. There are plenty of neat trinkets/gear to browse along with their different brands of outdoor wear. I've found they usually stock at least one of every size on the shelves. Most sizes to run a little bit, so be sure to use the fitting rooms before you purchase. read more

It seemed sort of sacrosanct, my heading to the Duluth Trading Co. on the day Bucky played Minnesota in football. But my worry was for naught! Good karma prevailed, from a Wisconsin win to scoring a trifecta of great holiday gifts. What awesome stuff they have here. It screams value from the shelf. The hand (the feel) of these durable clothing goods are superior and the quality is evident. And on the day I shopped everything was 30 percent off. Such a deal! I selected a birthday gift for my dad after picking the brain of one of the salespeople on sizing. We decided to go with an extra large because that's his frame even though he's smaller through the waist. Did I mention the salespeople are charming? Now you know. I bought a lovely blue and black checked flannel shirt with a hint of yellow. A black turtleneck and a khaki twill hat rounded it all out. Its a great gift that will be comfortable and functional for years to come. Score! read more

Rather disappointed in ladies free range cotton underware at 18 dollars you would expect higher quality. The threads are poking through where the legs go on each side. I got so sick of being scratched when I walked i snipped them with scissors. How frustrating is that? However the men's long tail tees last. You figure. Makes you wonder where the clothing comes from. Is it the C word? read more

Make sure you check your receipts and that they correctly match the price tag attached to your item. My experience on my last visit was that the price charged was higher than the priced attached to the shirt I selected. When returning the item to get charged the lower price, I was told that the price had gone up! Well if the price did indeed go up, your job is to put the correct price tag. Other than that they have a great selection of clothing but the employees could be a little bit friendlier! read more

Note the Duluth Trading No Bull Guarantee. I have a pair of Fire Hose work pants and a pair of similar shorts. The Fire Hose pants are almost exactly two years old. Coming out of yesterday's laundry there were big holes in the legs above the knees. I sent pictures to customer service who told me that their No Bull Guarantee applied. I didn't think that was fair, so after one of the more surreal negotiations I have ever been part of we agreed on a small discount (as opposed to a complete refund) on replacement pants. I'm thrilled with this company. Customer service was extremely responsive. I'm a fussy picky person. Check my profile. I don't give 5 star reviews out like candy. This company is outstanding. read more

Made my first trek to DTC and was amazed by the quality of the products. More importantly, their customer service was off-the-chart excellent. Went to the Arlington, TX store and was amazed by the service. Mark is AWESOME. Ask for him as he and Gabe really know their products. Also met Kirk Garza, a manager in the store. Nice guy and put on great tunes to shop by....when was the last time you bought clothes with Traffic's "Low Spark of High-Heeled Boys!" Seriously fun place to shop and they even have stuff for your dog! read more

Beautiful location. A store where I could easily spend $1000 if I had the money. Went in to try on boots. The 13M were too tight. They did not have 13W in store in 4-inch. Staff went out of their way to have me try the same boot in 13W with 6-inch to make sure the width was good. It was. I now have full confidence to place the order online! (Something I never do with footwear.) Very friendly and attentive staff. Thanks, A customer of three years, A customer for life. read more

I had a great experience when I visited this store for the first time on Wednesday. The staff was very helpful and knowledgeable. I can say I may have found a gem that I will visit again and again. Great quality items at what I feel are reasonable prices. read more

My first order with Duluth and I'm totally impressed! I ordered the Quilted War Flap Hat which is so cute and looks good on my head. Love love love the keen mercer II shoes They fit perfect and really look good on, I got the turquoise and love them. Happy with the UV Buff head and neck wrap too. Great colors and works great as a wind scarf too. Very very satisfied with all three items and look forward to ordering in the future. Nor-Cal gal read more

The clothing sizes are ridiculously large here. I am NOT in any way shape or form a MEDIUM. XL is much more likely. But, with the clothes here, I'm a medium or a trim medium. Since when is a 44" chest a medium? Regardless, the clothing seems to be well made. Some of it supposedly containing microscopic particles of jade for better heat transfer away from your body. I did buy a belt. I would definitely go back when I'm in a shopping mood, but recall the huge upsizing of the brand. I worry if I was ideal weight that I'd need an extra small... Prices are a bit on the high side, but you can buy a belt with a lifetime guarantee for $68. read more

Store was amazing!!! Soo many cool things. The sales clerk colleen was amazing... Lisa the other sales clerk not amazing.... Down right rude. She should not be in retail. I had a code for a coupon and she kept telling me it was bootlegged even though it worked on THEIR online site. Smh... Needless to say colleen made sure to figure something out for me :) YEAH FOR HER!!! read more

Duluth Trading Company - Womens Parka in magnet - Outdoor Gear Near Me - Port Washington, Wisconsin

This company has been more than gracious in providing me with the best support i could ask for. I purchased the Brash Billionaire's Breifcase two years ago, and recently, one of the clips for the strap fell off. I simply called their customer service and they said to send it back. They just sent me a brand new bag! It really is a "NO-BULL" Guarantee. I will be doing much more business with this company in the future. They really hold true to their Mid-Western values. read more

I probably wouldn't not buy jeans for a plumber, as I do not plumb. I wouldn't buy a lumberjack shirt because I've never even considered jacking lumber. I wouldn't buy firehouse pants because I was taught as a child not to play with fire and as such have never had to repurpose pants to fight a blaze. What I would do is peruse some fuckin gadgets and men's grooming products. Shotgun shell bobbers? They're fuckin gangster. Leather scented beard oil? Only if you like the affection of their fairer sex. Straight razors? Are you a real man? Then don't buy the one that sells for $12.99. It's only useful if you're in a community theater production of The Outsiders. This spot is legit. read more

I work 12 hour days in a hot metal foundry and on certain days around the 10 hour mark my legs would start chaffing, I decided to give Deluth Trading company's overalls a try after seeing a video on their Facebook page. I have not had an issue with chaffing since switching to overalls for work wear. They typically wear out after about 6 months and I bring them in and they give me a new pair with their "No Bull" guarantee. read more

Duluth trading company has high quality outdoor and work clothing. I first checked out the store after they had the grand opening. It is set up with a boutique feel and has women's clothing and men's. The clothing is fairly expensive but because of its high quality- you get what you pay for. The back of the store has miscellaneous gift items and accessories. The store also has hand cream that my father swears by. Heck if my pops will only use their hand cream it has to be golden. If you need a new pair of work pants or are just looking for a high quality tank top or overalls this is the place to check out. You won't find gardening clothes or work gear over at Walmart. read more

I love their clothes but the store could use a few improvements. I get their catalogs in the mail and whenever I go in to this store to get something on sale it's never marked as a sale price, I just wish they would put up sale signs sometime. That said I've loved everything I've bought here. Their flex ballroom jeans are the most comfortable jeans I've ever worn. I work a desk job where jeans are allowed so I get good use out of them. It took nearly daily wear for a year for them to wear out and even then just the zipper broke. I wear my heavyweight flannel constantly. It's nice as a fall or spring coat and I wear it with a light jacket over the top in the winter read more

Everyone should know about the Duluth Trading Company. Everything in the store is top quality. Not only is it a wonderful place to find clothes that will last you the rest of your life; but it is full of items that you won't find anywhere else (bay rum aftershave, anyone?). You will find yourself saying "dang, I haven't seen these/this in years". This is definitely a destination store. Popular with tourists and locals alike. You just might find something you can't live without; but it will cost you. This is not a discount mall. You get what you pay for. Getting hungry after your shopping? Smith Brothers coffee and seafood is right next door. You don't even have to go outside to get there. I gigged Duluth a star because it seems that all of their products (although top of the line) are made somewhere other than the US. read more

Don't let the bad review sway you. that person hasn't even been to the store. Duluth Trading Post is a great store.

Duluth Trading has very well made clothing at a fair price, and the Port Washington store have great service.

I just started ordering through Duluth Trading, such wonderful clothes but even more the customer service that I had through online was better than I have ever had with a company with returns and backing there product up. I will be ordering more through Duluth! Cindy S. read more

Great products at good prices. The three stars vs four is because i ordered on line and had delivered to the store. I was never notified that my order had arrived and when i called the first time was told it wasn't there even though it was. Staff could use a little work, but again, the products and store are great. read more

Just last night I received my first pair of Duluth shoes [30267 Men's Keen Austin Boot]... I was Hell bent on purchasing American made by an American owned business and Duluth delivered in very fine fashion. Right out of the box and on my feet... these are hands down the best fitting and most comfortable shoes that I've ever owned! Thank you Duluth... you have a new, loyal customer. Dave Glassman Pensacola, FL read more

Loved this company for over 6 years, so when I moved to Michigan from North Carolina last week, my first order of business this weekend was to complete my pilgrimage to Duluth at Port Washington - and it was amazing! Great people and perfect environment made for a fun day trip!! read more