Duane and his crew are exceptional. I had a problem that they couldn't diagnose, and they didn't…read morecharge me, but told me to take it to the dealer, and the problem with the turbo was fixed under warranty. No charge. Not many places would do that. They'll continue to get my business going forward. Go to HP for quality service!

Duane is very experienced and seasoned expert car repair mechanic with extreme attention to detail…read more He is a very straightforward and honest about giving feedback/estimate on required repairs. Although sometimes you might feel that the cost of repair is on a higher side but trust me, it's worth it. I have been getting my Honda Civic serviced here for the last 5 years and he has certainly extended my cars life by a few more years. Great customer service with prompt service completion & follow ups after repairs. I highly recommend this place especially if you need a dependable car and to extend your cars life.

Straight up crooks. Avoid this place…read more My car was slipping from first gear so I came to Dolphin Trans because its the closest transmission shop to me. Chatgpt tells me its most likely a leak and I saw a puddle under the car before I towed it. Ian, the manager, calls me and tells me the transmission needs to be rebuilt and the fluid is fill. Cost:$3900 - $4900. Something felt off because I literally saw the puddle of fluid and I towed to another shop (Sal Transmission on Stillwell). Turns out it was just a leak. Sal sealed it and topped it off. Cost: $235 Dolphin tried to take me for $4500 so this review for anybody considering going here. Beware!

My parents had a "maintenance required" come up on their dashboard on their 2016 Toyota and a flat…read moretire. They brought it to Dolphin transmissions for this reason and told them about both things. After 2 days of waiting, they get a call back saying the car is ready. Once they arrive they were prompted to pay $600 for the "service" they did on the car. Once the $600 was paid, they told them they parked the car over 5 blocks away and they had to go and retrieve the car. Once my parents got back to the Toyota and started it up, all the same things that they brought the car in for were still coming up on the dashboard and the tire was even flatter. They went back to Dolphin Transmissions to get an explanation as to why everything was the same exact way they dropped off the car and all the owner replied with was that "there was a clanking sound and we fixed the sound, no one told us about the maintenance required." When you turn on the car on every screen it says maintenance required so why else would they be bringing the car to you? My parents said this to them and they just replied with "no one told us about it, but it's saying that because it needs an oil change and we can do it for you for an extra $150." So then they said "what about the flat tire? Do I have to tell you to fix that too?" They were left speechless. My parents left and a day later Dolphin transmissions called them back promising to fix everything for free. What a joke. My parents are older folks who were clearly taken advantage of, had I known their car needed service I would have brought it to my guy to get it fixed same day. Stay Away !

I had to write a review because since I got my car, it was hit from the back by another vehicle and…read morelater got scrapped at a parking lot and each time I have to say, they did an incredible job. (Plus they are reasonably priced.) The first time I went to them was at the recommendation of my car insurance after my car was hit. They did such an excellent job, I put them in my phone book. My car was purchased used and unbeknownst to me it was a custom paint and they have matched it every time. Plus they are the nicest guys.

This place is top notch. People working here are very respectful and their rates are excellent…read more Have been there twice with my Q7 and both experiences were phenomenal. This will be my go to now for any car related issues.

A small thing but they are terrible as far as customer service and common sense…read more I stopped to use their air pump. Paid a dollar fifty and the pump was not working properly. Told the mechanic who observed the entire problem. He was filling another tire in the garage so I told him about my problem and he said we don't do that. He then called the manager over who also told me no. The entire procedure would have taken less than a minute. Thanks for your assistance.

When a woman hit my rear bumper in a parking lot last winter, she offered to pay for the damages…read moreinstead of putting it through insurance and insisted that I take it to Grand Auto, even though I have another mechanic that I go to regularly, because her husband is good friends with the owner. Since she was paying, I didn't protest. Han (the owner) did a great job on my car and treated me very well. He even offered to pay for a rental while my car was in his shop. I'm not sure if that's something he does for everyone or if he did that because his friend was the one paying, but it was kind nonetheless. This year, my car was having new problems and I decided to take it to Han again because I was very pleased with his work last time. He's very friendly and extremely knowledgeable about auto repair, but the price he charged me for labor was super steep. I wound up going to Ray Auto Repair in North Haledon who charged me a whole $100 less for a very thorough job. However, he's a close friend of my boyfriend's dad, so that's probably the reason why it was so cheap. I wonder if Ray would've charged the same price as Han had I not had connections, but I never got around to asking. BOTTOM LINE: BE BESTIES WITH A MECHANIC.

I WAS REFERRED BY CAR SHIELD TO GO TO THIS MECHANIC TO GET MY LEAK ISSUE RESOLVED. The mechanic…read morestood with my car for two weeks and when i got my car the mechanic told me still has a leak to get rid of my car because is not fixable. I took it to a different mechanic and they explained to me it's fixable. I'm going further with this matter and i hope his ready the owner that don't speak English supposedly. This place is a scam took my deductible of 1000 and 100 for supposedly other things they tried to service but the issue. I wish i can give them no stars. SCAM SCAM SCAM fraudulent be careful

This is one of the TOP auto shop in the BX…read more Unfortunately I damaged my friends car with a few scratches & bruises. Not only did they help me out as much as they could, they explained to me in detail what was wrong & what would have to be done (which I can appreciate because I don't know much about damaging cars). They truly work with you. I would definitely recommend it here, please don't hesitate (they have some great workers) to come. Thank you Sonny, you were such a great help !

I have had my Honda Pilot Services here a couple of times a year for basic stuff many years ago…read morewhen Dave was the owner. The experience has been consistent up until last year. My guess is Dave is fishing somewhere in Florida. Oil changes, tires and batteries even a mouse that got clobbered in the AC fan (yeah that happened in Philly). Prices were always good and the customer service excellent up until my last service. I had a radiator replacement in 2018 and needed inspection and it was like bizzaro-world the last time. This is a mechanic business right? So a couple of basic things: 1. Commit to complete the job at a specific time and date and deliver on that commitment. 2. Don't explain how busy you are and not be able to figure out when the job will be done. 3. No matter what please do call the customer if you commit to complete the job the same day and cannot, for whatever reason. 4. Free oil change next time is rarely ever a remediation for whatever inconvenience customer has experienced. 5. When customer calls the next day expecting answers on when the car will be ready don't ask the customer when would they would like to get the car if you already missed agreed time and it's still not done. Clearly it's not about when the customer wants it. 6. When unhooking the battery please do connect backup battery to not lose driving data for emissions test and radio code. (Yes I have the radio code) Then tell me to come back tomorrow for the inspection after driving it for 100 miles. 7. Don't leave the backup battery in the back of clients vehicle. Yes the one you didn't use in 6 above. The two most positive things I can say is the job was done finally and the car is running fine. That and the price was competitive! If it wasn't for these two points it would be 2 stars.

I've been bringing my cars to Henry at Rose City Repair for 20-years. Great prices, great work,…read moreand even more important...very honest!!!

I had an excellent experience at Golden Auto Group. They were able to change my bumper very quickly…read moreand their customer service was wonderful throughout the entire experience. They were very kind and the price was reasonable. I have already recommended them to my family members and I plan on returning to them if/when I have car problems in the future. I would highly recommend them for any of your car related needs.

Excellent and caring restoration of our 1998 E320 that had extensive rust on all doors and panels…read more Top notch and delivered as promised. Very reasonable pricing considering the amount of work needed.

I advise to go to a insurance approved shop bc this one isn't. I just finalized a lawsuit and he…read moredidn't even bother to show. I came to find out he used the same parts that were damaged and charged for new ones, I had missing bolts mechanical issues he charged and never fixed now a small hit became a total loss.

My G63 was invovled in a pretty bad accident and needed extensive work. I myself am a huge car…read morefanatic and OCD about every little thing so I was extremely worried about where to take it to get fixed. I debated taking it to Mercedes but the dealer is just going to milk your insurance and they do a terrible job as they don't care about you as a customer you are just another number. (I'm in the business and trust me no dealer has a good body shop, they rush and half ass many things all a numbers game for them). I used to work up the block from M-Dolla and would see many nice M and AMG cars being worked on so I figured I'd give him a try. Keep in mind my truck is a 100k+ truck with a special factory matte black finish. From start to finish it was a great process working with Marlon (the owner of M-Dolla). He is extremely kind, genuine and informative. He worked with me on many different issues and aspects of the car. While the front end was being fixed I decided to do the Brabus body kit and took some of Marlons suggestions as well. Marlon also worked with my insurance company directly and the adjustor. Due to covid delays and extreme rare availability of parts for my truck it took a long time for the process but Marlon kept me in the loop sending me pictures, videos and texts with updates. He was always available whenever I had a question or concern 24/7 and would always answer my nagging calls and texts. The end result was amazing. The paint matched perfectly and the truck looks great. There is a few other things I am going to have Marlon do as well and I know they will come out perfect. Trust me these guys did a better job than Mercedes themselves. The matte factory finish is extremely difficult for even the most skilled shops to match, Mercedes themselves have many issues with it but these guys nailed it. If you need any auto body work done please go visit Marlon and his team at M-Dolla Custom Autoworks, I highly reccomend them.