First they charged me way too much for a simple oil change then I took advantage of the free car…read morewash. figured I would get something out of being over charged. I have an Escalade and the mirrors were not folded in but I took my suburban through a few times with no issues. Well not this time. I noticed my front wheel was a lot closer to the track then the back tire, I watched as it went through and seemed find up till the last part. It hit the metal rack and scratched my mirror and folded it in. I spoke with the manager who told me oh well not our problem. I asked for the owner who he stated wasn't there. I will be going back on Monday. I only asked them to make it right. Some of the stretch could be compounded out but unfortunately the metal on the mirror will need to be replaced. Again I was told too bad not one else complains. Customer service is horrible and I will not use these guys again. I wonder if the guy with the work truck that the oil change guy crashed got treated the same way.

This place is horrible my boyfriend went there it wasn't his first time ask them to also wipe down…read morethe floors it's a transit van the floor is plastic no rugs. He gave the guy 20.00 tip and they didn't wipe down the floors. But took the money I went after my boyfriend called me so upset that they didn't do the job he couldn't even get to the guy to show him what they didn't do. So I went there and spoke to the very same guy and showed him the picture and I wanted the 20.00 tip back or they would have to wash my car for free. He gave a hard time at first I yold him I wasn't going to move till they took care of the situation. Guess what they gave me back the 20.00. Don't go there not loyal to their customers. I tried to load the pictures but it wasn't working.

Came into the shop looking for a quick patch on my flat tire. Mechanics were super friendly and…read morehelpful and easygoing about everything. They even helped me remove something that was stuck to my other tire for nothing at all. They were just being nice about it all. Tipped the guy for his services, quite generously too. 5 minutes out of the shop and I remembered that I had these loose undercarriage guards that were hitting the ground every second on the highway and went back to the shop and he fixed it up for me, no questions asked, no fee at all. Super friendly!

Tom was first person I spoke to when my thermostat needed replacing. Very professional, friendly…read more The mechanics are great too... Joaquin is top notch. Highly recommended.

Holy cow. Whenever I have seen a sign for a ten minute oil change I never really believed it…read more And today that dream actually came true. I came in around 545 and left right around 6. AMAZING. They weren't that busy - but still -that's fast. Everyone was nice there and got me in and out. There is also an adjacent car wash so if you wanna double down on your car you can go all out . Vroom Vroom!

Quick is right ! Best service , friendly staff and I refuse to go anywhere else. Trust me you…read morewon't regret coming here. Yeah yeah I know these millennials hate waiting in line and sometimes the line can be a little longer than we expect but it goes by very quick! Next thing you know you're in and you're out.

These dudes are honest mechanics, diagnosed the issue pretty well and the price is reasonableread more

I spend a month with a rattle sound on my car, mostly coming from underneath it, other places…read moredidn't know what it was, and tried to charge me over the thousands to fix it, when they didn't even know what was wrong. They were planning and taking down the engine and put it back together to see the problem, what a joke. Finally brought my car for a regular oil change and the D and D care care team did Not only found the issue with my car but also was able to fix it without any Scandalous rates, it was fast and efficient. I will definitely come back here.

I stopped by for an issue with my suspension, or so I thought. I was hearing a slight shaking while…read moreI drive. The guys put the car on the lift and inspected it thoroughly. They let me know that the suspension was fine(safe) and the sound may be coming from the plastic components underneath. They didn't charge me a penny for this diagnosis. The facility is clean and they're adhering to all social distancing guidelines. I would recommend this facility to anyone.

Gratze Service, they do everything from Autozone repair to Auto Body. Great prices and warranty…read more Highly recommended

I found this shop several years ago when looking for a new shop after my mechanic retired. A friend…read morerefered Charile to me as an honest repair shop. I have since used it for my cars, my children's cars and referred my friends to them. Their repair work have been consistantly good and complete. Charlie and his staff communicates consistantly about the status of your repair. When you visit the shop there is constant work going on but amazingly the work turns around pretty quickly. The best compliment I can give is "I Trust them" and the bonus is the cost is resonable.

From the owner: At Port Richmond Automotive, we specialize in reliable, honest auto repairs for domestic and…read moreforeign vehicles. Whether you need a quick oil change, a NYS inspection, or full engine diagnostics, we’ve got you covered with professional care and modern tools. ✅ Featured Services: NYS Inspections – Fast & affordable Brakes & Rotors – Safety-first repairs Oil Changes – Includes free fluid check Battery Testing & Replacement Tire Rotations, Mounting & Balancing Wheel Alignment & Suspension Check Engine Light Diagnostics Financing Available for larger repairs 🔧 Why Customers Choose Us: 30+ Years of Combined Experience NYS-Certified Technicians Transparent Pricing – No Surprises Modern Diagnostic Tools Repairs Backed by Warranty Walk-ins Welcome + Appointments Available 📍 Conveniently located on Port Richmond Avenue 🚗 Servicing sedans, SUVs, and light trucks 💸 Ask about our New Customer Discounts & Financing Options Experience the difference of expert auto care with a personal touch. 📞 Call or message now to schedule service!

J&S Automotive has been my go-to shop for ALL my car care needs for the last 20+ years. I even…read morebring my Motorhome there for service. They have always been great at not only fixing what the obvious problem/service that I bring them, but they also check things out and let me know if there is something I may need immediately or to keep an eye on for the future. I always say, as a single woman, I trust them to car for my vehicles, like a father would do for his daughter. They are always willing to work with you and they try to help keep things in your budget.

Everytime I have an issue, I come here. They diagnose my vehicle. They call me to tell me what's…read morewrong and what we can do about it. They never do extra work behind my back to charge me more on my invoice, and whenever I leave the shop after picking up my vehicle my issue is always resolved. This is a great and trustworthy auto shop. Very happy i found this place

Had excellent service - fixed my cars problem at a great price. The whole team is amazing !read more

I was having great difficulty with my car's electrical system, where my (brand new) battery would…read moredrain overnight. I took it to my regular mechanic, but despite several attempts at a solution, the problem persisted. The people at Jersey Customz diagnosed and fixed the issue--keeping me abreast of their progress every step of the way. Everyone I spoke with was courteous, professional, knowledgeable and quick to respond to my texts. It looks like I found a new mechanic.

Was good until I got my bill. I asked for the military discount but apparently I told the wrong…read moreperson so they didn't give it to me. Not happy

This location always an issue..simple oil change and paid extra charge to tap off coolant..now my…read moredashboard has an message check manual coolant level.. Called location , returned next morning.. to reset it..worker just came out and said you have a bad sensor... worker even checked mileage haven't changed much, wrote all info down, no one called..wasn't bad when i came here.. Still an issue...

I pulled in to see a worker assisting a Samson dealership van. The worker seen me and closed the…read moregate that was open. I waited over ten minutes and even honked my horn to receive no service. All I needed was for them to check the air in my tires. Oh well I'm definitely not spending anymore of my money here. 12/13/2021 Update Pep Boys is a good company I have compassion and Roselle residents needs them. I'm going to chuck this as a one off. God Bless Everyone & stay safe during Pandemic

I came in for oil change at 10 am and I was and still sitting at 2:28pm. Nothing has been done. Ok…read moregive me my car and refund my money they can't do that. This has got to be the worse service ever. This guy Anthony was so rude and pissed me off more. All you just had to do is apologize for the delay not say go somewhere else which I plan on doing .