Duncaster Continuing Care Retirement Community has always been a top notch Graduated Living…read moreCommunity since its founding in 1984. Recognized and awarded throughout their 34+ years. This Community has recently provided us with two special and personal experiences. First, my mother-in-law enjoyed and when I say enjoyed, this is very understated, a recovery period in their on-site Caleb Hitchcock Health Center. This was followed by a bad fall in her own home, which required surgery and two+ months of ambulatory therapy. Second, our daughter was offered and accepted a position with the Community. I was able to spend two and half hours one evening during an earlier snow fall to "safely Uber" my daughter home after her shift. While there I was able to stroll and observe the Community first hand. In that time, I chatted with the most wonderful residents, diverse, each within their own level of life and ability. However ALL appeared happy and with a most impressive sense of close community and caring for one and other. My favorite component is the Aquatic Center. Top notch with scheduled low impact exercise classes, monitored open swim lanes, and a gradual ramp for aided aqua therapy. Not to put aside their adjacent Health and Wellness Center with fitness and movement classes for all. The dining facilities are NOT run of the mill either. Ranging for Casual formal dining, private spaces for residents to dine with visitors, and even door service. The menu was quite impressive offering a new menu everyday catering to all dietary needs and wellness, too. Now, entertainment. I happened upon an open auditorium with a large number of residents enjoying a live Piano, Violin, and Cello performance. I stood in the doorway mesmerized leaving the snowstorm behind. From there I wondered into their Library with an ample and diverse section of book stacks, warm well lit seating areas, and during the day a Librarian. In warmer, months the grounds are park like, the landscaping is beautiful and offers a number of pathways with spaces sit, enjoy nature, and let a little Vitamin D seep in. I'm only scratching the surface and I could go on, however, I close with this: I hope to be as fortunate one day as the Duncaster Residents to partake in such a well planned, maintained, and caring Community to help extend the enjoyment of our sunset.

Everyone here has been extremely helpful so far. The facility is very clean and well kempt. The…read moredoctors and attending nurses have given very good care so far to my mother-in-law who is in her 90s and starting to gradually decline. An added reassurance is that they are accredited through the state and have received various awards. Duncaster has been in business for about 35 years and they've certainly earned their great reputation in the community. This is a facility I would highly recommend for anyone seeking to place their elder family into quality care with excellent healthcare professionals.

My mother has been there for a few years and has had a lot of problems with this facility. The…read moreheating breaks down a lot and it's especially bad when it is in winter. The building is old. Sometimes the air conditioning doesn't work well. The food used to be good but now it seems like a lot of it comes out of a can. With this corona pandemic everyone is confined to their rooms. It's been since March since anyone has been allowed to come out. This is house arrest and these people have not had anything to do or anyone to talk to. Their rooms are not that big either. The facility has 2 entrances and only one is open most of the time. It is on New Britain Ave and it has 4 lanes of traffic. It is almost impossible for anyone trying to take a left. I am waiting for the day when someone gets killed trying to do this, especially the seniors who still drive. It was an idiotic decision to close the entrance on Newington Ave where there are fewer cars going up and down the road. Some of the security guards have a reputation of being very rude. Parking at the facility is a total nightmare because there is very little of it. If you do find a spot you have to walk very far to get into the building. Don't think that the administrator there will care a lot about your opinion or your problems with this facility or with the staff. The rent there is very expensive and I would suggest to look elsewhere. There are a lot of empty rooms there and now you know why.

Worst rehab facility EVER. Staff is incompetent, unhelpful, and does not provide good care to their…read morepatients. The rooms do not have working air conditioners but rather small fans, and its the middle of the summer- UNACCEPTABLE. Inside the facility and rooms it was hot, humid, and smelled like mildew!! My grandfather was there for just 1 week and caught pneumonia and had to get rushed to the hospital. He should've been admitted to the hospital at least a day sooner. No common sense, everyone is confused and directs you to the head nurse. DO NOT bring your loved ones there.

Definitely a mixed bag here. Because I've seen so many negative reviews of this place, I feel…read morecompelled to review the positive - my relative has been here nearly 20 years. She requires an enormous amount of care and is a difficult personality. Other than a period when this place was run by a psycho named Tanya, the staff has learned how to treat my relative, is enormously patient with her, and has kept her healthy, alive, and well. Zero falls. Zero infections. They call me if they find even the tiniest scrape on her. This is NO small feat given how long she has been there, and through the pandemic no less. The downside is that there is very little communication and because turnover is so high just when I will get to know that one person handles one thing, that person is gone, and I've got no update as to whom I should now contact. Voice mails and emails normally go unanswered. There are supposed to be monthly case reviews however it's very sporadic and random. I'm also supposed to get quarterly statements about her money in her account but haven't received one in ages. I also don't think the residents are EVER taken anywhere. At all. The last trip I can remember was like 10 years ago. To a Walmart. But there are very nice grounds, and the rooms are large and comfortable. Like I say, mixed bag. Could probably do better and could definitely do worse.

Harrington Court is a cheery and welcoming place. The staff is always so helpful and friendly…read more Leeanne, the staff receptionist is friendly and knowledgeable - keeps the place running!

I never ever have written a review on Yelp, but I feel so strongly about Middlewood's of Newington…read morethat I had to take a minute to tell you about our experiences there. The staff is friendly, knowledgeable and caring, I mean really caring and sweet. The food is delicious, healthy and there is plenty of it. If residents don't like food they just have to ask and another food will be made for them. There are all kinds of activities and excursions with plenty of staff to help; and they throw some of the best parties I have ever been too. Medical staff is on hand which is very helpful. My grandmother arrived and was very scared (she lived in her home over 65 years) I swear within a day or two she really started to love the place. She has made many friends. What I like best is that we don't have to worry about her. We don't have to spend the weekend, doing laundry, cleaning and help with her showering. We get to spend quality time with her. That's the best feeling in the world. The place has just upgraded the place, new carpets, new paint, new furniture everything is spotless and beautiful Kathy Braga is the Chief Fun Fairy and Director of Middlewood's. She runs a tight ship with lots of love. She makes everything run seamlessly. My grandmother has long term care insurance and they gave us so much trouble to get them to pay for my grandmothers care. Kathy dug in and we got the result we wanted they'd pay for her care. I don't believe that we would have gotten the same conclusion with out her. We love her, we love the place and we are very, very happy.

My mom has been at Middlewoods of Newington for a year now. It is very clean and well kept up and…read morethe staff is very friendly and helpful. The rooms are very comfortable and the hallways resemble a college dorm with small tables of knick knacks and seasonal decorations. My mom gets her hair, nails and pedicures done on the premises. Also on the premises is a geriatric doctor and psychiatrist, both of which my mom sees. There are activities every day and also a van that takes residents to doctor appointments, the store as well as field trips and Wii bowling competitions with other assisted living communities. There's something for every level of care for seniors and I am very happy to have my mom living there.

Very interesting that this place removed my first post.....I gave it 1 star because they didn't…read morehave 0 stars as a selection. If you have a love one, do not send them here. They DROPPED my father in law after his brother told them to put a gate belt on him (standard with weak folks) and the attendant told him " Don't tell me how dito do my job....needless to say they broke his leg after this he was in and out of hospitals with pneumonia because he couldn't get up much, he soon after died. This attendant shortened his life hands down.....be careful where you put your love ones. Jerome home never even checked on him, only to tell us he couldn't return because he needed too much care.....

Would definitely recommend. My mother stayed here for 6 weeks after a total hip replacement. She…read morehas previously been in three other short term rehabs over the last 18 months for a very complicated recovery and this is by far the best place. It's very well staffed, very clean and the she loved going outside to the patio and the rose garden that has a coi pond. The staff were very attentive to my mother, the room was kept cleaned and she really liked the physical and occupational therapy services.

if i could give more than 5 stars i definitely would. 5+++++++ etc. my MIL has been at Mulberry…read moreGardens for about 2 months now. i live in Tucson, AZ & went to visit her May 8 to May 16th. i was very impressed by everything at this facility. it starts with the entrance into a beautiful large lobby, more like a living room. which consists of couches & comfortable chairs. it has an enclosed back porch with comfy chairs too. there's puzzles & games for the residents & visitors as well. the decor throughout Mulberry Gardens is beautiful. also very clean & tidy. my MIL's apt is just the right size for her. the residents supply their own furniture etc. which is great & makes them feel at home. the place is divided into "color" neighborhoods. she is in the yellow neighborhood. each one has their own dining room. i ate dinner with her while there & must say the food was good. they have assigned tables & the comradery among the residents is wonderful to see. the dining room attendants are also very nice people & treat each resident the same. with kindness, caring & love. :) on the second floor they have an area with water, coffee, etc. 24/7 for them to use. there's also a big beautiful bird cage with real parakeets. so precious & nice to visit them. there are tables & chairs throughout. this is where they play poker. i joined my MIL for all the activities. it was so much fun to join her in her daily games. they play, bingo, jingo, jokerino, horse races, poker, live entertainment once a week & so much more. on mother's day we did a craft together with other residents & their families. very nice experience. they also have chair exercises, which is very helpful for the residents to keep on moving. all of the games & exercises are on the lower level floor. poker is played on the 2nd floor in the cafe. there are three floors in all. i watched how the caregivers, that some have, attended to their patients with smiles, kindness, love & caring. it was heartwarming to see & it filled my heart with joy. every year they have a pageant. the residents that sign up for it get their hair done & receive a new outfit for the occasion. they all get sashes & the winner gets crowned. the winner & runner up get to be in the Apple Harvest Festival parade, riding in a convertible. how sweet is that? very sweet! the women who are in charge of the activities where wonderful. KUDOS to Mary & Donna. great job, women! with all this said, obviously, i am very happy my MIL is living there now. i think the oldest resident is 104. i did meet 2 that are 103. WOW!!! i'd like to thank everyone at Mulberry Gardens for the wonderful job they do. my mind is at ease knowing my MIL that i love with all my heart, is being well taken care of. if you are looking for a place for your loved one, check this one for sure. you'll be glad you did & you'll see why i feel the way i do. :) have a wonderful day! be well & be safe.

10 months into Covid the facility management has failed in many ways for our family. The Hearth…read moreGlastonbury in my opinion slow to follow CDC recommendations on PPE. Slow to test staff and residents regularly, until recently. They have been retisent to recognize Assisted Living in Ct as a landlord lessee rental arrangement and covid data statistical reporting. They routinely refuse to initially follow gubernatorial executive orders, such as lowering of quaratine time from 14 to 20 days. Essentially, this facility now is low or no services for months and months. 10 residents dead the best I can count, not sure about staff. The future is an endless series of lockdown and punish elderly with roon quarantines. You can't go to church, no family in apartments month 10, no ER visit yes ER visit gets your old folks 14 day quarantine. For 6k a month your stuck in your room alone declining and frightened. Sure move out, that was management's advice when slamming residents with aggressive rent increases in the during the pandemic. Disconnected. I was told "its business" It's not east to move a 90 year old with nees. Fed up family member. I see they are getting near 70 percent capacity. Maybe business will be just that, bankruptcy.

This is an excellent care facility. My mom is in Keepsake Village (memory unit) and the care is…read morevery good. She has been there since April of 2018. Everyone is very nice and helpful. I don't know what the other reviewer was referring to ( I don't work there) but Sandy and Amanda are fantastic near as I can tell. The only issues we have had are in the dining room. They are taking my suggestions seriously and adjustments are being made. I'm giving 4 stars as there can always be improvements.

This place is beautiful. The atmosphere is open and friendly. The staff are happy and always ready…read moreto help. The food is fantastic and homemade. Better move here quick because it's almost full!!