Cool store. Bigger than you'd think! Best Selection of boots I've seen anywhere. Rocky, Ariat, Red…read moreWing, you name it. Prices are great too. Cool selection of knives too. Nice selection of Carhartt, and Ariat clothing, and a few other brands. Bit out of the way, but worth the detour! fun to look around. P

My wife has very bad foot problems, they must've dug out 1/2 the boots in the store to try on and…read morewere very helpful. We were able to find something comfortable for her.

If you are looking for amazing customer service and a staff that is very knowledgeable in all the…read moretech and specs that goes along with ski and snowboard equipment (and clothing) then look no further! This store has it all, friendly staff, amazingly low prices, and a huge selection. It is located conveniently inside Westmoreland Mall which makes it easy to access, and parking is never an issue. Even non skiers/boarders should browse this store because there is a great selection of apparel from great brands like Roxy, Oakley, Under Armour and more! Highly recommend!

Placed an online order for a belt using the same size I have worn for years. The size was at least…read moretwo inches short. Made arrangements to exchange at regional store which went well. The salesman in that department was very helpful as was the checkout person. Don't understand how a belt can be misrepresented as to its size. REI really needs to monitor their suppliers more closely.

I love REI. I tread lightly with purchases, though, cuz everything is so pricey. I didn't say it…read morewasn't worth it, but still, pricey. Today was just some small items - blister kit and energy chews. When I need hiking boots, THIS is where I come. When I need serious hiking equipment, THIS is my go-to. They will help fit you with the right shoes and backpacks, for certain. So, today, REI was my end goal walking the GAP trail from Homestead Waterfront to here in the Southside. Shopped here, ate sushi lunch nearby at Kura. Now, ready to trek back in hiking boots bought here, of course.

I didn't buy anything because the prices are a bit high, but not out of line for college…read moremerchandise. That aside, the selection is very nice and the store is clean and well-organized. They have a large variety of clothing in many sizes, styles, and colors. If you're looking for Pitt clothes you'll likely find something you like here.

It's definitely the place to buy Pitt gear, whether it's fan gear, alumni clothing, or anything…read moreelse with a Pitt or panther logo. Compared to other university shops, it's much bigger with a lot of varieties of each type of clothing. The staff was pretty nice and joked with the previous customer about having children attending Penn State and Pitt. I was at the regular bookstore and a staff member was kind enough to refer me to come here.

Just need to tell you about some amazing people that run this place. Had an issue with our…read morehandicap van having an issue and we were unable to get our adult special needs child in it or home. Happened to be near Tinzers and after being locked out in the heat for almost an hour, my son was struggling. We went into Yinzers for some relief while we pondered what we could do, and these folks were absolutely great people. They let us hang out til we got things partially figured out, offered us cold drinks, and anything else we could have needed. Then they even let us store our sons wheelchair there over night until we could Come get it the next day. Al, and Team Thank you sincerely for your hospitality, generosity, and kindness in what was a very stressful situation for us just figuring out the logistics of how to get our boy home etc. we will not forget this! And the Steeler doggy shirt we got the next day is killer and can't wait for kick off!

Shopping spree to get to know my neighboring merchants so I know how to recommend to my own…read morecustomers at a local store I work at in the Strip. On this trip, I visit this store snd peruse the wide variety of Steeler clothing and items. Jack is my salesperson and very welcoming and helpful. I admire a colorful Steelers baseball type cap and he let's me know there is a woman's version. Perfect! It is moldable and fits great. Im happy with my purchase!

This is an offshoot of the Consol Energy store. You'll note that when you look at the price tags…read more Everything you could think of has a Penguins logo on it here. They have the typical game day jerseys and throwback jerseys as well. T-shirts, sweatshirts, hoodies, sweatpants, hats, caps, and on and on for all your apparel. They also have all the little items as well. Stickers for your vehicle, pins, hockey pucks, and the most awesome of all items, at least to me, little Lego figures! Dependent on the time of year, they have some pretty awesome sales. Great place to pick up an item for the Pens fan in your life.

My wife & I went here to shop Saturday afternoon, Feb. 29, 2020. We've been to this store many…read moretimes and always had good quality and service. I found a shirt a liked and tried it on. The large was so tight, I thought it was going to rip. I tried on an extra large and was swimming in it. I took both shirts to the counter to talk to the clerk. This girl never quit looking at her phone and took me CCM runs small. I placed one shirt on top of the other on the counter in front of her to compare the two inch difference in shoulder width. Again, she never looked up from her phone and said that's the way they are. We walked out This girl was more interested in her phone than her job.

A good selection of good quality shoes to choose from. I like the ability to see online which…read morestores have what before go. Helps get an idea anyway

allayah was awesome she had let my husband stay in store a little bit longer to get something for…read moremy kids birthday. she was really patient and understandin. would definitely recommend going to her for help with next visit.

American Eagle Outfitters is a chain store that sells women's and men's clothing and accessories. I…read moreoccasionally shop at this particular location in Ross Park Mall. As I shopped around the store, an employee greeted me. I thought that the selection of women's clothes was decent. I found two articles of clothing, a shirt and a pair of socks, to purchase. The checkout line was long, so I waited for several minutes. The cashier correctly rang up my transaction, and she said thank you and told me to have a great day. At home, I thought that the shirt was large and unshapely and that the socks fit well.

The absolute WORST customer service I have ever experienced (specifically dealt with Libbeth and…read moreMolly M on the Customer Service team). American Eagle has recently changed their return policy (nothing like it used to be), and I was out of the country on my honeymoon in the window when my order was to be returned. I called immediately when I got back from my honeymoon to explain the situation and got the runaround from several Customer Service Representatives that they were "looking into it" and they would get back to me. I never received a phone call back and instead, had to turn to leaving feedback on their app in order for someone to even respond to me via email. That's when I spoke to both Molly and Libbeth (via email), and they let me know that they couldn't find any calls or indication that I spoke to anyone over there. They said several times that they were unwilling to help me return the items and suggested that I go sell the items on Poshmark or Plato's Closet. They also said that they would not escalate the issue to a supervisor because there was no one beyond them that would be able to help. This is so disappointing coming from a loyal customer for the past 10+ years and it seems like they care more about their new "policy", versus working with a customer to try to arrive at a solution. I will certainly be taking my business elsewhere and hope everyone else does the same!