Not open 24hrs! There was a sign on the order window that said "sorry for the inconvenience, we'll be opening at 6am today" I waited as it was 5:45, at 6am the workers never opened the lobby. I had to go through the drive thru that now had a line. As I pulled up to the window, one of the young ladies was on her cell phone and didn't even look engaged in helping anyone. read more

Very slow if you walk in to order. Not friendly even when you walk in someone sees you doesn't acknowledge you just ignore you even though you are the only one in there. Has browns are always burnt!! read more

The owner operator is rude, so is her staff. Trust the reviews, do not go to this location unless you want to wait forever!

If you like anything with oat milk, this is not the place to go. They have literally been out every single time I've come here or ordered DoorDash from here. You would think oat milk was some kind of rare, unobtainable commodity the way they never seem to be able to keep it stocked. Like it isn't readily available at dozens of stores in a one-mile radius. Also, if they're out of oat milk, they will default substitute almond milk which tastes nothing at all the same. Why don't they sub soy milk or literally anything else that tastes remotely the same? read more

Fast service, clean restrooms, nice people!! Stop and get ya' some! We stopped in on our way through to NM!

It is a Dunkin I can't really complain. They made the drinks right and in a timely manner. I wanted a White mocha however they apparently discontinued that flavor however the barista did suggest a new drink they had and it was delicious. To anyone that goes to Dunkin I suggest you try the Brown Sugar Cookie Cold foam read more

I'm giving a 1 star review because I can't give zero. I feel for the workers at this location, because they are very friendly but this store is very understaffed because no one wants to work anymore. There is no indoor access and they have done away with mobile ordering...so now, you are forced to wait in line at the drive-thru which, on average, takes about 15 to 20 minutes. Unfortunately, this is the only Dunkin nearby. Because there is no advanced on-line ordering, I am unable to redeem the 4 free drinks that I have accumulated. I won't blame this branch for the new, horrible member loyalty program that has been implemented. I have decided, after going to this location, every morning, for the last 2 months, I will be driving to the next closest branch in Kingsport. Hopefully, this Bristol location can hire some new employees and start the online pre-ordering again. Until then, all set with this branch. read more

This is my closest dunkin, i seem to always have issues here and so do most people i know, if it's not rude employees it's messed up orders, today i ordered a latte and a sandwich, i waited a bit for my food which i was completely fine with, the girl at the window didn't give me a receipt and she wasn't very nice, she gave me my sandwich and when i opened it black pieces fell all over my lap and was greeted with the sandwich pictured, when i came back another girl who was actually nice told me they were already fixing it and the other girl knew better, when i opened my sandwich it wasn't warm at all, the cheese wasn't even melted and the bacon was awful, i tried to call 6 times but they didn't answer once, I'm kind of stuck at this point because i love coffee but this store is just awful, and i don't particularly want to drive 30 minutes out of my way just for it read more

Dunkin' - Unanswered calls - Donuts Near Me - Bristol, Tennessee

See all

Overall we are not happy with this Dunkin's and even more unhappy when I get a large gulp of grinds. Many of the workers there are clueless and while at the window for one coffee. Seeing 6 workers standing there doing nothing , I had to point where my coffee has been sitting and the guy says Oh. Their service has gotten horrendous read more

Dunkin' - a person holding a coffee cup in front of a laptop - Donuts Near Me - Bristol, Tennessee

See all

Nicest ladys on the planet!! They speak English and understood my order (better than most locations). They are dealing with staffing issues right now, like every other service job. I went in in a good mood and got a good mood in return. Drinks and food are Dunkin. Same as every other Dunkin. Definitely Tennessee hospitality!!! read more

I don't even like avocado toast but I really wanted to try this and now I have to say, I like avocado toast. The bread is amazing and the flavor of the avocado spread has a very strong lemon flavor. Very good read more

Dunkin' - Avocado Toast. - Donuts Near Me - Bristol, Tennessee

Nice location, mediocre cleanliness disinterested staff, unacceptable customer service.

For the second time I got a cold sandwich and lukewarm coffee. After I ordered they moved two cars ahead and I had to wait for them to get their orders. I was told they were mobile orders but it took just as long as someone ordering at drive up. I guess my food just sat until I got to the window. AND my add-on bacon turned out to be one whole slice-WOW! One more time and I'm finished with this place. read more

Staff are pretty nice, food quality is good.. The espresso latte's are great.. Nice pit stop

They are really trying to restaff and they are training new people every day, so if your coffee or sandwich takes a little bit longer than usual don't get upset or fuss about it. Be patient with them. They are really trying their best. read more

this is a super nice dunkin'. the people here are super friendly. the inside is clean. food is good and bathrooms and nice.

We stopped off the interstate on the way through for a quick coffee. Service was terribly long. Added 20 minutes to our trip. This location is directly off exit 74B from I-81. I ordered a simple iced coffee with heavy cream. I received almost no cream. The coffee tasted terrible. I'm a DD fan and always choose DD over Starbucks. Our experience was quite terrible. We will be stopping at the next DD in Abington next time! That or just go to Starbucks. Sure the store was a little busy this morning but the staff was very unprepared and it looked like they just didn't know what to do. read more

I have ordered from this location a few times as they're 24/7... this is the third this they've not had my online, prepaid order ready, or even apparently in their system! How absolutely ridiculous! To make matters worse the cashier decided that it would be appropriate to argue with me, even with a confirmation email in hand with their address, my order, total, and order number all on it! If I operated my business this way I'd be shut down! One star is honestly generous for this location. read more

this is what i got when i ordered a strawberry frosted donut during NATIONAL DONUT DAY. i was very hurt and confused when this lazy excuse for a donut was given to me. i debated taking it back and asking for a refund and new donut but it wasn't enough worth the trouble of dealing with the rude employees. read more

Dunkin' - wtf is that. - Donuts Near Me - Bristol, Tennessee

I've been to a lot of Dunkin's... it's my favorite. But I'm super disappointed in this one. I have been soooo many times and my drink be wrong. For example, I usually order Splenda and I often get a drink with sugar. Today I ask for an unsweetened frozen coffee (a usual drink of mine). The screen didn't say unsweetened so I asked and the server said it was unsweetened. Sadly it was not. They are always nice about fixing them... but I'm tired of having my drinks redone. I'm not exaggerating.... this is the 4th time my drink has been wrong. I probably won't be returning. Which makes me sad. read more