Donna is the best enjoyed getting coffee from someone with. A smile. Awesome employee

I needed a bagel and coffee order for 6:00 AM. I went the day before to put my order in and pay for the order. I got to Dunkin' at 6:05 AM to find the staff/owner confused about my order. He quickly put the coffee in the cardboard carry-out container. The other guy had the bagels ready but they were not sliced as I had ordered so they had to open everything up and slice. This was after I asked several times if they were sliced. The first two times, I was told "yes". I didn't have confidence because this had happened at the Harleysville, PA Dunkin' in the past. By the third time, he realized "ah, I know what she is asking", so then he sliced them. I also ordered a mix of plain, sesame, raisen, and (2) everything. I got mostly plain :( of the dozen and a half bagel order. read more

food nd service are great, and you simply can't beat a $5 or 6$ meal and sit in a clean comfortable store.

This particular Dunkin Donuts deserves a award for keeping service fast and friendly during Coronavirus! The menu has a good selection and they rarely run out of food items like other places have in the past 2 years. Unfortunately It's been crazy the last 2 years with the Pandemic, but you can always count on Dunkin for warm comfort food! I could go for a jelly donut right now - lol. read more

This is a new free-standing Dunkin Donuts location and definitely one of the nicest ones in the area. This building used to be a bank, which is pretty evident with the 3 drive-thru lanes, but obviously they are only using one of the lanes for the drive-thru service. It's very nice inside with a decent size seating area and some of the seats are nice comfy chairs. There's a small area inside setup for selling k-cups and other DD branded items. This location also offers free WiFi. I usually just get coffee (I love the pumpkin mocha and pumpkin caramel this time of the year) as I'm trying to ensure the waistline doesn't grow too much, but I went inside this morning for both a coffee and a donut. The guy who helped me with the coffee wasn't that friendly, but the manager helped me with the donut and at least she smiled. In general, I don't typically find the workers at any Dunkin Donuts to be overly friendly. Don't get me wrong--they are by no means rude, but I usually don't leave feeling like they value me as a customer. Maybe it's different for those who visit day in and day out, but I usually only stop in once a week or so. I'm amazed by how many DD we now have in this area, with like 3 less than a mile from each other, but this one will most likely be my goto DD going forward as it's on my way to work, fairly easy to get in and out of, and the drive-thru is easy to get thru unlike one of their other locations closer to my home. The one potential downside is it's not immediately obvious how to get to the front parking lot. Once you turn into the shopping center, you can either go down to the Weichert real estate building and hang a left there and work your way to the front of the store or after turning in, hang a left and go through the drive-thru lanes. This morning, I simply used the outer drive-thru lane to bypass the drive-thru and make my way to the front of the store. It would have been nicer if there was direct access to the parking lot off of 29. In short, really nice location and I'll definitely be back. read more

Excellent and friendly service! I tried the coconut cream pie coffee w cream, I'm usually just black hot coffee so this was quite a treat! I ordered the sesame toasted bagel with cheese, egg & bacon. My daughter had the S'mores Iced coffee w cream- delicious! Clean bathrooms, wifi, and cozy dining room. read more

Dunkin' - Sesame toasted bagel w egg, bacon & cheese. - Donuts Near Me - Collegeville, Pennsylvania

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Save your money and do not go to store #348938 125 Gravel Pike Collegeville, PA Poor service and bad attitudes. Took 17 min to get my food that was ordered a head of time of visit. read more

Why do I try??? Mobile order. They didn't even know who I was and I specifically asked if it was ready as I had to pick up my son. They said yes. Now I sit here pulled over while I wait for my food. I said I was ready for my pick up 11 minutes ago and still waiting..... read more

Fast friendly service! Very clean, nice soft music and a great place to work on your device. read more

Dunkin' - the interior of a restaurant - Donuts Near Me - Collegeville, Pennsylvania

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It's a donut shop. They sell donuts & coffee. It's pretty straightforward. Yelp won't post my review unless I type more stuff in here, so I'm going to type more stuff in here. Some really nice folks work here. Those folks and year-round, on-demand iced coffee are why I care about them. read more

I've been going to this Dunkin Donuts for a few weeks now and I love it. The people are nice and they always fix my order when they make a mistake. I usually get the decaf caramel iced latte. read more

This Dunkin donuts only wants you to go through the drive-through and when there's 15 cars in the drive-through, I decided to go in the doors are open but they won't let you order anything in person they want you to go through the Dunkin donuts mobile app.?? there's a huge sign saying you can only order this way inside their store?? this makes no sense whatsoever !! Why have your store doors open then? I will never go back to this Dunkin donuts again. read more

Very nice looking inside and out. The guys working this morning were very nice. Snapped me right out of my morning grouch. This is the only location I will get hashbrowns from- ways on point. read more

The people here are so friendly. They made a mistake once, but they corrected it. I've made mistakes in my lifetime and probably many more. They were professional about it. Quick drive thru, especially in the morning. Love it! read more

I used to go to this Dunkin' Donuts every morning but stopped because every time I go there the guy on the speaker is ignorant as all hell. He is absolutely clueless! When I ask for a coffee with caramel, cream, and sugar I don't need you to tell me the sugar in the caramel is enough. Dude, I'm aware there is sugar in caramel just fill my order. Another friend has gone there also and had similar customer service from him. It drives me nuts!! End rant! Three stars only cause I like the lady at the window read more

Dunkin Donuts by Redners Last 2Xs my coladas tasted like cardboard. Thought it was just an anomaly. Third day, tasted like cardboard again. Sorry, three strikes; I'm done. I'll take my business to Rita's read more

Getting real skimpy on the bacon! Ate half of my Wake up wrap and the bacon was gone. So I got half a piece of bacon...My son got one skinny piece. Make the food as if your eating it yourself! read more

Going through the drive thru and they don't give you your change back I can understand a mistake but calling to try to correct the problem and being hung up on then when calling back again it is a big joke. Won't go to Dunkin Donits again. read more

Horrible service! 8 people behind the counter and no one helps the guy at the register with customers standing in line. No one looks happy to work here. read more

Wow! I love DD coffee so I frequent many locations. This location SUCKS! The girl that took our order (even though I greeted her with a smile and a hello) made us feel like we were inconveniencing her the entire time. I guess because we were inconveniencing her so much it made it difficult for her to get our order straight, which we had to explain multiple times! $35 plus tip and 15 minutes later we dashed out with our food and drinks. Because we are headed out of town, and in a hurry to beat traffic, we didn't look at the order until we were a couple miles away. Not a surprise the order was screwed up. I didn't have time to turn around and go back so I called to speak to the manager. I was told they really didn't have a manager (but a shift manager) and he was too busy to take my call. Wow! Not a surprise! Do yourself a favor and go out of your way for your DD coffee avoiding this place! read more

This is the cleanest dunkin donuts I have ever been to. Every time I have stopped in I have always been greeted with a smile and great customer service. It's pretty obvious that the people that own this place take pride in their business. read more

On a strict diet and can't eat bread. the breakfast spot i usually go to was closed. one of the managers hooked me up with a big n toasted with no toast and charged me accordingly. didn't get her name but shout out to you! read more

Nice clean store, but the staff seemed to be off today according to the regulars I spoke with, someone must not have shown up for work. Waited quite a bit for my coffee and food. read more

Eh. Not too clean. Half the team was working very fast and efficient. The other half. Not working at all.

I love Dunkin Donuts but this one has never gotten my order right! Its a little disapointing when Im on the way to work and want to treat myself and endup with something that I dont like. read more

Most expensive Dunkin' Donuts in the area. Prices are at least 40 cents more along fellow DD's. Mobile orders are never prepared in advance of your return. Drinks made incorrectly. Half the time ordered sandwiches are made with wrong egg. Owner snapped/argued with me because he was stressed due to a short staff.... I was a regular. Wawa for me. read more

they didn't give us the amount of munchkins we asked for i think they is it because we're young teenagers, after a talk with my grandfather we got our 25 munckins plus the ones they tried to fool us with read more

worste dunkin I have been too, have been going there the past 3 times. The customer service is terrible, donuts are stale, coffe cant be made right, couldnt even get cream cheese on a bagel and when I brought it back to them to out cream cheese on they tried chargeing me another 1.37$ never again read more

Let me start by saying that I like Dunkin Donuts coffee and I even buy their ground coffee to brew at home but lately I have been noticing that their coffee with cream tastes like hot water and cream mixed together, no flavor of coffee at all. They are either skimping of the amount of coffee powder that they put in their machine or put just too much cream or maybe both. I picked up coffee twice from their drive thru and both times it was awful so it will be the last time I am going to get a coffee from this location. Also, please be very careful while you are in their drive-thru, the space is very tight and they have these orange poles on both sides and for a mid-sized SUV or larger, there is a very high chance of getting dinged. read more

A few years ago, my mother and I visited the old Dunkin Donuts Location in Collegeville. We had used the restroom and the next tine we visited the location, they said we could not use the restroom because we "took too long". How do you define taking too long in a restroom? read more

I have a love/hate relationship with this particular dunkin'. They used to be my absolute favorite, i would drive 15 minutes out of my way just to go to this particular location. BUT lately they screw up my order every time i go. I ask for decaf but rarely get it and they don't add the caramel to my coffee 50% of the time. Today i went and ordered a small but was charged for a large.....im not sure where the confusion comes in because i am always very clear at the drive through but it's rare my order is correct on the first try. but when they do get it right they make the absolute best coffee of all the dunkins i've ever been too. everything is blended in and mixed perfectly the way i like it, its perfection. so i still go to this location but it would be great if they could work on their order taking skills. i would understand if they got mixed up at a time when there's a lot of customers and things are busy, but when i go i'm usually the only customer there. definitely could use improvement read more