just go ahead and close. Shut this down. The wait times was ridiculous and we were the only one in the drive-through line. No one else was in the line besides us and it was at least 30 minutes. And the coffee was cold and nasty. I didnt even drink it.. Shut it down. Cut the show read more

Fast service and amazing staff! A large group of us soldiers walked in, and I thought it was going to take a long time. Nope--right after I ordered, I waited less than 5 minutes. Super fast and efficient. All the soldiers were happy, and the food and drinks were excellent. On top of that, they gave us free donuts, which really meant a lot. Thank you, Dunkin, for the great service and for supporting the military! read more

Dunkin' - Donuts Near Me - Hinesville, Georgia

Dunkin here in Hinesville recently did a remodel. I think they remodeled their workforce as well. The service and attention to detail is awesome. Quick and friendly service each time I have been in there since the remodel. Great Job Dunkin' Staff. read more

It was my birthday so was trying to get my birthday drinks and stuff from everywhere and the worker Candace was so sweet and patient with me trying to get my app pulled up and omg she hooked it up !!!! Starbucks was being so complicated So I'd frfr go back here more often so sweet of them for putting sprinkles. On my drink read more

Dunkin' - Donuts Near Me - Hinesville, Georgia

I've given 2 chances & both times my order comes out wrong & it's so disappointing. The drive thru line gets long, and it's slow!! The service isn't the best. Definitely the worst Dunkin I've ever been too. I wouldn't recommend unless you like to receive the wrong order & have obsessive wait times. I ordered the sausage, egg & cheese croissant... they repeated it back to me before handing it out the window. This is what it turned out to be. Just pathetic. read more

Dunkin' - Donuts Near Me - Hinesville, Georgia

I come here almost everyday to get my coffee or lemonade drink. Food is good if your wanting something quick. Service, everyone tries there best to provide you with excellent customer service. Atmosphere is what s coffee shop supposed to be. Will be back again and again. Thanks read more

The last few times I've gone there the sandwiches were not made to the normal standard. It's hit or miss with the donuts, I guess depending on who ices and prepares them. Haven't really gone back because I've just been constantly disappointed when I go. read more

Do you like waiting a while to get your order when the parking lot is empty, just for them to give you the wrong flavor? Then this place is for you! Anytime after lunch they'll stare at you through the window when trying your coffee, after waiting 20 minutes just to get your caramel cappuccino when you ordered a vanilla. read more

I rarely go to Dunkin, but when I do, I appreciate a speedy drive-thru, and that's surely what you can get here. If you do get a donut, like another reviewer posted, don't expect napkins in your bag, and frosting may be smeared. You can expect to breeze through! I thought the iced caramel macchiato was tasty. I know they have a lot of flavors you can add, but I always fear that will ruin the drink for me, so I stick to the safer flavors. read more

This has to be the worst Dunkin Donuts in the state of GA. There could be 20 cars in line and they would still get their order quicker than the 3 people waiting in the lobby. Drink order is always incorrect and some of the servers are rude. read more

Admittedly, Dunkin isn't my favorite, but I go because family wants family gets. This location is standard, nothing out of the ordinary. Each experience has been average. What I like, it's typically fast moving, a dozen donuts are cheap. What I think needs improvement, the donuts are so dry!!!! They're not inedible, just need a makeover. Biggest issue, the coffee! Every time I order a coffee, I end up tossing most of it. It is the nastiest coffee, and very inconsistent. I could order the same thing, and get a completely different looking drink. Please, someone send help! read more

This was beyond disgusting. I bit into the bagel and spit it out immediately. This shouldn't have been served to anyone. read more

Dunkin' - Disgusting. - Donuts Near Me - Hinesville, Georgia

Customer service is hit or miss. Although they should be open fully on Sundays, they randomly decide to close the indoor option & use only the drive thru. Wait times are always long. Either drop another location to ease the demand or get different management. read more

I waited 35 mins for an online order. Walk in customers got their order before me the (UberEats driver). They need to be punctual because they aren't the only one working. Because when my delivery is late I lose rating and tips so maybe they should consider the importance of time management. I will never be delivering from that establishment ever again and I wouldn't recommend it to anyone. read more

Customer service here SUCKS! Managers are trash as well so even if you have a complaint it wouldn't matter. Every time I try to use the "SIP PEEL WIN" they tell me that I can't use it to get whatever I've won like an expresso drink and then catch an attitude when I ask why I can't use it. NEVER COMING BACK and thats a promise.. read more

Let me get some coffee with my cup of Ice... I know I didn't say light ice (because even when I do I end up getting regular ice) but I sure didn't say heavy ice. I literally paid for ice smh. read more

Dunkin' - Donuts Near Me - Hinesville, Georgia

See all

sometimes my drink is correct most of the time it isn't... u guys are very dismissive and rude. it may help if u repeat the order back. sick and tired because I love Dunkin. but this location service SUCKS. i ask for vanilla bean chai, not the French vanilla chai... read more

It's a hiss or miss. Sometimes you get someone really nice and sometimes you get a sourpuss who doesn't even greet you. But my first time visiting early at 8am and the lady said good morning and that was awesome. read more

Dunkin' - Donuts Near Me - Hinesville, Georgia

See all

i was a little hesitant going here because the reviews but staff were really friendly and my coffee turned out great

I drove up to the drive though and asked if they had any chocolate donuts. The employee said they were out. I asked if they had regular glazed donuts and she said no. So I preceded to ask what donuts they had and I was told they had none. Seemed puzzling to me how a donut establishment who has donut in their name had zero produce at 1pm. The employee was annoyed about my questions so I've avoided the business to avoid their lack of customer service and bought my donuts from the grocery store. read more

Every single time I've ordered from this Dunkin, something in the order gets messed up. My coworkers and I place a delivery order together whenever we work and they always get at least one drink wrong. Today was the last straw when I ordered a simple iced latte and they sent it hot. How do you mess up an order that simple? On doordash, if you order a tea it is required to add flavoring shots. Me and my coworkers hate the flavor shots so we always call and tell them not to add it. It's always 50/50 on whether or not they actually listen. They never put straws in our bags so we have to search our office to find some. Their coffee isn't good and all of their flavorings taste fake. If I could find a way to have Starbucks delivered instead of Dunkin, I would pick them in a heartbeat. read more

Still coming here 3-4 times a week and never experienced ANY of the complaints some of the others are talking about. Maybe they are just angrt people? The staff is always friendly, the food is great and store (to include bathrooms) are clean. The 1 small mistake to my order a year ago actually improved my experience because I tried something outside my normal orders and LOVED it. While the service can be a little slower in the late afternoon or evening, that is due to staffing levels being lower as the majority of their business is in the AM and business doesn't warrant full staffing when slow. Overall a welcoming location. read more

Dunkin' Donuts is not just donuts and coffee. This location has sandwiches on bagels, english muffins, buiscuits, french rolls and croissants as well as a Texas toast grilled cheese. They also have breakfast wraps and hash browns. Not to forget the sweet stuff, they have, of course, donuts, muffins, cookies and danishes, and the most chocolate of brownies. Dunkin' has some of the best hot coffee, to include specialty coffees: cappuccino, espresso, latte, and iced latte. They also have tea, vanilla chai, hot chocolate, and mint hot chocolate. If it's too hot outside and you need a cool drink, they've not only got iced tea, but frozen drinks called Coolattas with flavors like frozen iced tea & lemonade, strawberry lemonade, or cherry & strawberry. Dunkin' also has frozen coffee, frozen mocha, and frozen caramel drinks. Do you have a Keurig brewing system at home or work? Would you believe that at certain Dunkin' locations they have these things called K-Cup packs for your machine in about a half a dozen variety of flavors? Dunkin's hours are: Mon-Sat: 5:30 AM - 10:00 PM and Sun: 6:30 AM - 10:00 PM. This place has a drive thru, but if you have the time stop in and eat, take advantage of their free WiFi in their small lounge area which has a flat screen tv, a small sofa and a couple of arm chairs. With all I've mentioned and an atmosphere that's chill, it's most definitely my one and only go-to place for a nice breakfast. read more

I love their coffee but I will NEVER come back to this particular store ever again. I don't appreciate the manager. I always get Iced Caramel Macchiato and after I got home I've notice they forgot to add Caramel Swrl. So I went back. I just want them to remake it. Then the manager just add caramel Swrl. She had an attitude the whole time. When THEY are the one messed up my drunk. I spent my money. Since COVID I just don't feel comfortable if it's not remade. I'll continue to buy coffee from Dunkin but not from here. read more

This is a good location if you pick your time. Usually early mornings you deal with adults so the experience is great. Then there are other times (primarily weekends and late days) when you have to deal with teens or very very young so-called adults. The customer service is absolutely abhorrent. Today I went there (between 9:30-10:00) and was served by a young "man" who had the worst attitude possible. It was like dealing with a little angry woman! He was dirty, his pants were hanging down and he had candy corn on the bottom row of his teeth. The boy didn't even try to look presentable. His appearance was trash and his attitude was trash. Pick your times folks, these kids have no clue on how to give basic customer service. read more

By far the worst experience at a donut shop. They have poor selection of donuts, the donuts they do have are old and dry tasting, and on top of it, they have the worst customer service. The girl at the counter, Raven, watched me walk in and look at the donuts and she continued to talk to her coworker and ignore me at the counter. Then after i stared at her for a solid minute to get help, she proceeds to walk over to the counter and says, "are you FINALLY ready?" I'm sorry but that is not how you should approach your customers. Not once did she smile or seem pleasant. It seemed like it was a drag for her to help me. It's a wonder how this place is still in business with employees who treat their customers like that. I will not return to this location ever again, and most likely won't return to any dunkin donuts ever again. read more

very very bad customer service. just left from there a couple minutes ago and 2 of the 3 females that were working were mad disrespectful and talking over us...getting loud for absolutely no reason..very disappointed..1st time and my LAST time going there. disgusting read more

I absolutely love this place. We get coffee from there almost every morning, and yes, a donut. Their coffee is literally the BEST in the world, they pre-mix the cream and sugar in so there's no self service for me, and the staff is super pleasant all the time. There's some really nice people there. Also, they are super festive. They decorate the place in a lovely way for holidays and dress up for Halloween! We always go in to see their outfits. Before Dunkin, Hinesville was a wasteland of misery. One time on Christmas there was a home made fire place with fake flames that they really put a lot of work into. I put things in a fun way but im also very serious about how great this place is. read more

I downloaded the DD app and got a free iced coffee, but it was wasted because my iced Butter Pecan swirl was terrible. My husband also got the app with a free iced coffee. Seems like we got the coffee and flavor but no creamer or sugar. I was very disappointed because we thought we'd finally found a place that was better than McDonald's and Burger King. Probably just a bad experience this time, but my Chicken Bacon Cibatta was pretty good. Really wished my coffee had turned out better... read more

I've been to many Dunkin Doughnuts,, and this by far is the consistent one I've seen. Just like my girlfriend, they too are always right. Only drawback is they get very busy as the military, like the po po, like doughnuts also. Great place for a cup if joe read more

This place is convenient, if there were other ones around, we would never come here. We've been coming here for 3 years and it's not that great. They mess our orders up 99% of the time. I know it's a small problem, but have a little pride in your job. Today, we got two donuts, they were just thrown in there, no napkins or anything so the chocolate frosting wasn't even on the donut. If it's not a messed up donut, it's something else. read more

Dunkin' - Seriously? You have one job. To put a donut in a bag, but I guess that can obviously get pretty difficult. - Donuts Near Me - Hinesville, Georgia

I love visiting fort Stewart because of the fact that there's a Dunkin donuts so close I live in downtown Savannah so of course Dunkin isn't close to me. The place is small and when I ordered my drink they made it super sweet. (Diabetes sweet). But the staff was friendly and it was nice to see a Dunkin again so obviously when I'm visiting my boyfriend here I'm always going to stop here! read more

Whenever I can't get to the local Starbucks.. I stop here... The staff is very friendly and the coffee is good. I like coming here !!

Unless you're super specific (ex. 2 creams, 1 sugar) you'll get a reaaaaaaaally sweet coffee. I only drink iced coffee. The employees are really, really nice however. It's the only DD around, so they won't lose my business, just have to keep precise instructions to make the drink. A "regular" would be an "extra extra" and then some, up north. read more

They need to hire people that one in the morning aren't the most angry people on Earth Raven E was my cashier and she was a total jerk, plus they tried to act like I was dumb for reading their menu to them. Not only that but they messed up my order completely asked for unsweet tea got a sweet tea, asked for a sausage big toasted got a bacon one, wasn't even going to try their donuts because they looked disgusting, definitely avoid if you're in the area right down the road is a Krispy Kreme. read more

They serve coffee that's been sitting for long periods of time!! I've never a coffee that I didn't have to bring back and have them fix!' They should write on the coffee cup so they can remember what you asked for!' O yes it's mainly the morning crew that messes up!! If you had to go there go in the afternoon read more

I will not be going back to this location. I visited this location and decided to go to the drive thru because it was raining pretty hard. They do not have an over hang over the drive thru menu which caused me and the inside of my car to get fairly wet. I could hardly understand the drive thru clerk while I was in the process of making my order. Well... I found out from the clerk that gave me my food that I couldn't hear them because water gets in the speaker on the drive thru menu when it rains...well...hmmm...if they had an over hang there that problem would be solved. Also the drive thru clerk who handed me my food was rude. But I have no complaints in reference to the food and drinks; they were pretty good. read more

This Dunkin is one of the saving graces of this town, in my opinion. Although I'm not a fan of their hot coffee, their iced coffee is phenomenal and the staff here always makes it just perfect! Everyone has been polite. The only reason this store doesn't get 5 stars is because on my last visit, the iced coffees we ordered had no where near enough ice, so they weren't quite cold. After vigorous shaking and stirring, it was fine, but that initial sip was atrocious before I realized. read more

Wouldn't visit here again. Ordered a breakfast sandwich and you can tell they just threw everything together. The cheese wasn't melted nor was the bacon cooked. Waste of $. read more

The ONLY thing open here is the drive through. What's so fun about ordering donuts & coffee drive through? Almost anyone would want to eat them at the store itself because of the type of environment, & that's also the point. Sit down, eat donuts, & chill. Not go home to where you're always at. It was such a downer & I'm not coming back. read more