The worst Dunkin' I have been to by far. The first time I went there, I ordered mobile pick-up. I go up to the door, and it's locked. I see a guy in there, and he shakes his head and walks away. It was an hour before close, and I had already ordered, so I go through the drive-thru. Which itself wasn't horrible; I just hate being forced to go through the drive-thru when I select pick-up. The second time I went in, I had ordered mobile pick-up once again for a coffee and doughnuts. I go in, and it's not at the pick-up station, so I wait. 20 minutes later, I decided to go through the drive-thru because they still hadn't put it out there. I go through and they give me my coffee, and I tell them I had doughnuts too, and they said that I hadn't ordered it, even though I had the order on my phone. I just didn't want to deal with it so I took my coffee and left. Why do they offer pick-up and a pick-up station if they don't allow you to use it? read more