I switched to a new dentist based on Yelp reviews and chose to come here…read more This place is awesome. The staff is attentive and friendly, kind, patient, accommodating. Scheduling was a breeze. Check in and check out went smoothly. Dentist: Dr. Polizois is fantastic and if you say be gentle, he actually listens! His bedside manner is excellent. His Assistant Janet was great. She explained everything and delivered service with a smile. Most of the staff has been there for years. That says a lot. All of them do a great job. The space is very tidy. They follow COVID19 restrictions. Solid five stars. So glad to be treated with dignity and respect. Happy employees mean happy patients.

I can not say enough good things about this dental practice. From the initial communication-…read moreregarding a potential emergency through the end of the procedure I was thoroughly impressed. They handled my concern with compassion, patience and professionalism and continued to focus on fixing the problem. It has been ages since I've had an actual dentist that I trusted enough for routine and preventative care. But Karrie and Dr Polizois made me comfortable and took great care evaluating my situation and presenting the options. Remarkable really considering my anxiety and reluctance with any dentist/dental practice. They are warm and capable, accommodating and kind. HIGHLY RECOMMEND!

This office is so beautiful! And holy cow are they gentle!! Been going here 15+ years. Always spot…read moreon with my insurance estimates. They go above and beyond any other office as far as obtaining my exact coverage down to the penny. Sure sometimes there are things they cant control due to insurance being sucky but 90% of the time its been spot on which is more than I can say for other offices estimates! Love GFD wouldnt go anywhere else

July 2023, went for cleaning/examination. Was repeatedly told both types of Xrays they were doing…read morewas fully covered by my insurance and I would pay no additional money out of pocket for both types of xrays. Several months later, I received an additional bill for the added Xrays. I called the office to explain that I was told I would not be billed and they confirmed before my visit with the insurance company that both xrays were covered. Employee advised that the insurance company must have wrongly told their employee who checked my coverage prior to my visit. I contacted my Insurance company who checked their records/call logs-recordings and provided me a letter stating no one from the dentist office called prior to my visit to verify coverage. To top it off, I just found out Gentle Family Dentistry sent the bill to collections. I USE TO Think so highly of this business.

Mccarl Dental Group has a excellent group of providers as part of the office and the staff is…read morebeyond friendly and knowledgeable

Have visited this practice over many years. Became patient of Dr Duarte. He is very pleasant and…read moreprofessional; however some of his staff are unpleasant and unnecessarily difficult. Business coordinator, Fran, is classic example. Had 2 negative interactions with her and I questioned the role that race played in it. Provided my feedback and experience to Duarte. He told me it was a serious allegation and I should find another dentist. Apparently, he expected me to back down or apologize for being victimized. I believe in supporting your staff but racism is real and refusing to accept its existence is very naive and complicity. Hope that my feedback will put more scrutiny on this employee who is probably acting inappropriately with others.

Dr. C performed unnecessary dental procedures on my mother and without discussing the steps or…read morecosts with her prior to action. After many years of loyalty we have decided to left this dental practice because we can not trust this dentist!

I visited here as a new patient. I was told I needed a comprehensive exam prior to being seen for a…read morecleaning. The hygienist came in and took pictures of my mouth and then I sat and waited 35 minutes for the dentist to come in all she did was count my teeth,measure my gums and suggest I get a filling. Then I heard a dog bark and the dentist told me she had to bring her dog to work because the dog walker said it was too hot to walk the dog. The office was super outdated,dusty,peeling wallpaper,and disgusting in general. The dentist seemed like she knew what she was talking about, but her bedside manner left a lot to be desired.

I always have a great experience here. My normal hygienist is Julie, (which I love). However I had…read morea different hygienist today named Chelsea, she was awesome as well. She was gentle and caring. Dr. Shakoori is nice and gentle as well as the other ladies. I have yet to have a bad experience.

I had a good experience at the Dentist a few weeks ago. While I was very nervous about having a…read moreroot canal, Dr. Do the attending dentist, was very amicable and kind. He allayed my concerns by informing me that he would administer sufficient numbing of the area. He did and he massaged the area as well. He frequently asked if I was alright and assured me during the process. Surprisingly, I felt no pain or discomfort. I was so calm and relieved during the process. On my follow-up visit, Yessi did a phenomenal job! She removed my temporary crown seamlessly with swift action. She was relentless in assuring that the crown fit correctly allowing for flossing clearance. I loved how she worked. This young lady was quite proficient and professional and did it in record time! My experience was terrific. I highly recommend this practice. The office staff is also very welcoming and attentive. I am very pleased with this practice.

THANK YOU TO DR SAMSON & the entire staff!!! I felt so well cared for, confident in the care &…read moreexpertise of the Dr & staff!!! My cleaning was relaxing...no stress!! WAS NOT treated as another body with insurance that dictated what would be covered!!! I was treated individually, with options, no pressure...BUT PROFESSIONALISM THAT WAS PERSONALIZED TO MY NEEDS!! Thank you!!! COULDN'T BE BETTER!!!!

I have used Samson Dental for over five years and have enjoyed terrific service for any number of…read moreneeds I have had. Samson Dental has a very efficiently run office with a professional office staff that are on top of my appointments with reminders and follow-ups. Dr. Samson is always friendly and upbeat and quickly puts to rest the concerns I may have with my teeth and then fixes or corrects what needs to be done. I am comforted that when that chip or crack happens, I have a top-notch dentist in Dr. Samson that I can depend upon. And every six months I have my teeth cleaned by Charlene. Charlene has the gentlest touch, with a thorough cleaning. I always look forward to catching up with Charlene as she has known me, and my family, for over twenty years. Thanks to Dr. Samson and Charlene for years of fantastic service!

Great first appointment here after moving into the neighborhood. Professional staff, clean &…read moreinviting office, and very thorough cleaning! My only two gripes are the following: 1) I believe I filled out all the forms online before arriving, but those were somehow lost and I had to use their iPad to fill them out again. It took maybe 20 mins in total, and there's a lot of info to provide on your first visit. Maybe check on the online process to see what broke and why my info didn't come through? 2) I think someone may have called out sick that day on their staff, as it appeared that they were double booked throughout the AM. After being seated in the back, I had to wait 20-30 mins for a dental assistant to come back and do my cleaning. It was worth the wait as she did one of the best and most in-depth cleanings of my life, so please give her a raise! That being said, had I known ya'll were double booked in the AM, I might have come in a bit later than scheduled if I knew that morning of the pending delay. That being said, I'd say this place is most definitely where I'm going now that I live in the area. Hands down one of the best dentist offices I've ever been to!

I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

As someone who is not a fan of the dental office, I must admit that, in all my visits to various…read moredental offices, Citi Place Dental has consistently offered me the Best dental experience ever. 1. Mildred and Lorraine are exceptional staff members. 2. The office music is current and applicable. 3. The Dentist himself engages in positive and real-time conversation, and he has a skill set that is professional and detailed. 4. This is my first partial, and I love it even on day 4 of wearing it and getting adjusted to it. 5. This was the best dental referral. I am grateful and satisfied with the quality of service.

I ended up not making an appointment after I called and found out that, unlike what their website…read moreappears to claim, they don't actually do sedation dentistry. Why do you have it on your website when you don't actually do it? Why is there no disclaimer that you don't actually do it? That's quite unethical. Additionally, they told me to remove my Google review and then told me that I was never there and therefore I wasn't allowed to review them. That's not how it works people. I tried to make an appointment with you only to find out that your website was misleading customers by making it look like you have dental sedation when you don't. Then you lied about not having it on your website. You do, in fact, have it on your website. Right under the dental anxiety section, and when you click on that link, it literally says at the top of the page. "IMPROVE YOUR NEXT APPOINTMENT WITH DENTAL SEDATION" That's incredibly misleading. I'd hate to think what your care quality is considering this wasn't up to par and you decided to try to discredit people who point it out. Not my fault you decided to mislead people on your website. You should fix that.