I've had uncomfortable experiences here. Expensive. Bill not explained to me correctly, possibly…read morepaying for items I didn't receive.

I have taken all my furry children to Dr. Norris since I was a kid when my family took our German…read moreShepherd, Moses, to Dr. Norris. He was so kind and compassionate and took such good care of all my "kids" - from Moses Smith, who passed in the early 1980s, to Snowball Smith, who passed in the late 1980s, Missy Runewicz, who was hit by a car and Dr. Norris and his staff kenneled her, loved her and then helped me when she passed due to her injuries. He and his staff also took exceptional care of our favorite youngster, Nick Bayless, who was my husband's constant companion due to his disability. His passing was so crippling to us all, but now we have the most spoiled of them all, Max, who is literally Nick's twin. I'm now in my 60's so Dr. Norris and his staff are a part of my family.

Awesome clinic, fast and well run. The vet is very attentive and asks thorough questionsread more

I did have to wait quite a while despite having an appointment. However the quality of the pet care…read morewas excellent. Dr. Dale was very kind and I will definitely recommend her and this clinic.

Took my kitty in to be spayed and given all her vaccinations. She did well and is healing nicely…read more Overall well done!

Called to ask about a skin tag removal for my dog. They couldn't even give me a estimate on price…read morefor the exam or the procedure. Sounds like a typical vet scam. Don't recommend. The receptionist was nice on the phone.

We have been Cat Owners for over 50 years and East Lake Cat Care Center has been an outstanding and…read moreexemplary Vet. They greet you by name when you walk in. They are always courteous and respectful and they always have your pet's best interests in mind when making recommendations. In fact, they make you feel that your pet is as special to them as it is to you. ELCCC is the finest, most professional and most caring Vet with whom we have worked in our 50+ years of loving and caring for kittens and cats. I respectfully refer to them as "The Best Little Cat House in Texas Hats off to Dr. Grant, Kate Wagner, Dr. Fling, Nurse Allison, Janell, Adrianna and all the courteous Doctors and Staff at East Lake.

Thank you to Dr. Crouch, and the staff of East Lake Cat Care Center. For taking care of Spike and…read morehis Dental today. Great job on catching dental issues early.

Dr Ernesto and his wife Martha are good people! and awesome staff! Even better Vet! Dr Hernandez…read morehas been practicing for many years and he can spot issues better than most vet's. I think he does not need an xray machine because he can see into your pets and know what's the problem. Ok .. a little bit of exaggerated information..But, he does have access to X-rays when needed.

me and my family went to this vet for years because it was the nearest to us. he had dealt with my…read moregerman shepherds before, which one time my dog was sick and he gave us medicine and told us "if he doesn't get better by tomorrow he'll have to be put down" give the damn medicine time to work what the hell is wrong with you!!! fortunately he did get better but what the hell. do NOT take ur fur babies here if they are the type to have aggression when scared. i called early in the morning an hour after the vet opened, i asked if i could get an appointment for today and they said "we don't have spots open for appointments today but you can walk in around 2:30-4:00" and i said okay that's fine and so we got there around 2:50 maybe. we waited an hour and a half in the lobby to get treated. My cat is a sweet and cuddly cat on the every day basis since the day we got her which has been 3 years already . but about a day or two ago she randomly attacked my mom which was super out of the ordinary for her and i researched online that it's possible for cats to become aggressive if they are in pain somewhere in their body. so when i came in here i told them i wanted to check if she was hurting anywhere that was causing her to act like this all of a sudden and that i wanted a trim on her nails. I told the vet my cat is pretty angry when she's at the vet. which isn't out of the ordinary for cats to act like that in the vet if you know anything about animals. I told him this incase he wanted to wear some kind of protective gear like gloves, use tools, give her medicine to calm her down, or get more people to help him. He told me "i don't like aggressive animals and i don't have patience for them" which is insane because that's literally gonna happen in your job. and then said "animals are just animals to me" which is CRAZY because my vet is the last person i wanna hear that from all trust around my cat GONE! every vet should have a big heart for animals!! anyone saying he loves animals in these reviews is full of lies after all!! He gave me 4 options which were insane to recommend to someone so soon. 1. he told me if he tried to grab my aggressive cat she could DIE which im sure has happened before but my baby isn't feral she is simply scared. and then he proceeds to say "i have killed cats before in the past because of this" CRAZY!! which im sure animals can get scared and possibly have a heart attack and die but there's medicine for those reasons at a vet. 2. me and my brother hold the cat down while he cuts her nails which is dumb because i literally am paying for THEM TO DO IT since i wasn't able to and why do i have to do the work if i took her to the vet for that reason. 3. declaw my cat. NEVER IN A MILLION YEARS.... declawing a cat is so painful for them and possibly give them permanent issues for the rest of their life's and just inhumane in general!! i will never declaw one of my fur babies even if she's a full indoor cat. 4. put her down! entire time he was being so rude and showed no empathy for me or my baby. he gave me and my family time to think with these choices and i immediately started crying when he left the room (which he seemed very annoyed with) because in a simplified way he just told me "help me do it, she dies, or we cut part of her paws off" as a solution. i told him we needed to go home and think about it and he just said "go home y'all don't want help" entire time so unprofessional, rude, and absolutely no love towards cat's whatsoever. I understand dealing with an aggressive animal whether it's a dog or cat is very difficult for the vets but you didn't pay to go to university, graduate, and open a business and expect every animal to be sunshine, rainbows and kisses. what kind of vet doesn't have the tools to deal with animals in need and un top of that straight up admitting you have no real love towards them. every time i tried to tell him my cat is a very sweet girl normally and that her being like this is not normal which i repeated multiple times!!! every single time he just tried to make it seem like my cat (house cat not a damn tiger) was feral and not worth having as a pet anymore if she's aggressive even tho i said multiple damn times she's not normally aggressive and she's a sweet cat! i left and didn't pay because my cat didn't even get out the damn cage. and i will not be paying for 0 service, attitude, and no damn realistic advice will never be coming back again so upsetting.

It's a nice place where you get undivided attention. Dr. Weldon is very well aware of the latest in…read morecat research and health. Ifs fairly priced for basic needs but if you need more than a routine exam and vaccines, deworming, etc,, it's a bit pricey. But so are a lot of other veterinarians in the area.

The Cat Hospital was a wonderful, calm, and quiet, environment for my anxious kitty. The staff are…read morekind and knowledgeable on cat behavior and were able to give my cat great care!

This is my first time leaving a business two reviews, but Dr. Effie and her team are truly deserve…read moreit! You really can't go wrong here. When I first came here, as stated before, I had a senior cat, who was just at the beginning of his senior years. From day one, Dr. Effie made myself feel as if my cats health was as important as her own pets' health, even till his final days! Most importantly, she never wavered once, while dealing with several health issues my senior cat dealt with. Junna is amazing as well and is very knowledgeable when it comes to the over well being of your pet. If I could ever recommend a veterinary clinic, this place would be it. It's hard to find places where you can truly trust, not only the vet, but the staff handling your pet as well, but this place is one of them!

My Pup is ill he was scared and they made the experience manageable and prescribed the medication…read more I was more nervous that the pup was, but I left feeling confident that they will help him feel better

Dr. Norris and his staff were wonderful! We have two dogs, one being a senior who has a tough time…read morewith anxiety and going to the vet. The staff and Dr. Norris were nothing short of wonderful with her and her extra needs to be comfortable. Great experience!!