Knowledgeable and kind staff will keep me going to Dr. England. I fully appreciate no frills or…read morenonsense. Best advice was to keep my kid's weight and teeth healthy and we'll all be happy.

AMAZING STAFF AND VET! He was kind and informative and he will definitely continue to take care of…read moreour baby boy!

The team was AMAZING! The receptionist was clearly on phone dealing with an emergency and was still…read moreable to give me eye contact and tell me she will be right with me. Dr. Faichnie and her team didn't push additional services as they knew we may not be able to keep the kitten that found us and made everything much more comforting. Jessica (cashier) is HILARIOUS! My daughter and her discussed about cats while I finished my payment. The team at the DeSoto location provided EXCEPTIONAL customer service!

Desoto Animal Hospital has served my pets for 40+ years. They have seen me at my best (when I get…read morea new puppy) and my absolute worst (the death of one of my dogs). No matter the circumstance, I've always been treated by the staff and Dr. Tabone with the utmost care, empathy, and concern for my pets well being. I retired 8 years ago and moved almost two hours away. I continue to drive to Desoto for my dogs care.

This establishment was very sympathetic when we brought our Prince in. He was having a serious…read moreseizure and difficulties breathing. They gave him a breathing treatment but he looked worn down after the seizure and was no longer able to walk. We had to make the decision to allow him to cross over the rainbow to doggy heaven. The decision was very difficult for me but the staff was very supportive and sympathetic. I was able to love him for 14 great years and we had our favorite treat the night before, strawberries.

I recommend that you GO SOME PLACE ELSE!! They over charge for meds and service. I tried to save a…read morefew bucks by ordering online and was told that this vet refuses to verify the meds. You lost ANOTHER customer and all future business. Screwing your patrons is never a great idea.

Awesome clinic, fast and well run. The vet is very attentive and asks thorough questionsread more

I did have to wait quite a while despite having an appointment. However the quality of the pet care…read morewas excellent. Dr. Dale was very kind and I will definitely recommend her and this clinic.

I felt compelled to write this review after I saw what I believe is an unfair review regarding…read moresomeone's 15 year old dog and a procedure. The compassion and love that Dr. Adamson has for my dog is makes my heart swell. I trust her completely with my 14 year old lab. While my heart hurts for someone else losing their family member, I feel it's important to remember it's our decision to make, and to place all blame on one expert and threaten to sue will not bring anyone peace. Just this week I had to make the difficult decision to put my 14 year old lab to rest. Dr. Adamson laid out the facts and gave me the knowledge I needed to make a decision on my senior dog. We have been seeing Dr. Adamson for years. Her warm comforting hugs and kindness are what make her shine. She 100 percent knows her stuff and I am amazed and what she can recall (without looking through notes) on my dog. Incredible memory. Do not let the negative, emotional review sway you. Every single person cares about our pets and it's on display.

Have been going here for 10+ years & today we switched to another Veterinary Clinic. Just got a NO…read moretoday, NO solutions NO empathy just NO. My response is now NO to Metro Paws

I have called and spoken with people three times about cancelling my membership and have never been…read morehelped or called back or contacted again. Just got charged for another month after working on cancelling my membership for 2.5 weeks now. I just called and was once again told I would be contacted back. If someone actually ever returns my call so I can cancel my membership I will update this review but I'm close to calling my bank at this point. Starting to feel untrustworthy to me and I would not recommend getting a membership with them as it seems to be extremely hard to get out of. UPDATE: I got a call back, finally. Apparently the first two requests didnt go through... Updated the rating from my original one star. That being said, the actual single appointment I had with them 4.5 months ago was great, even though the pricing was a litttttle high and I found the Dr. to be somewhat condescending. Its what I come to expect from at home services though, its not going to be the same price as a clinic.

Do not return phone calls so it's pretty much useless if you need in home vet care. Don't waste…read moreyour time. Try Bkuesky it takes a week to get in but the vets are great.

Ridiculous prices. Penny Paws is a joke. I had an office visit to see about a dogs teeth, that's…read moreit. $148.00 later and I had toenails trimmed for a 6.5 dog and they charged me $27.50. A biohazard waste fee of $7.00 because they took his temperature. Exam was $63.00 two meds one for pain which did not need for $25.37 and $25.50 for an antibiotic. If thats affordable for you then ok. The dental is $1581 to $1799. You should know before you go.

Absolutely ridiculous! They need to change their name to…read moreoverpriced paws. I have some stray cats around here and just wanted to get them fixed. Normally I've paid less than $80 for my own. The poor employee even said the price they charge is outrageous. She said the vet would want to run all kinds of tests on the cats before fixing them and it would be around $500 per cat. Yes, $500. For strays. I actually found a place in Arlington and paid $45 for the females and $30 for the males. Avoid this scam of a vet.

I took my senior dog in a few times because I knew he was sick, and I couldn't figure out what was…read morewrong. The vets here didn't give lots of information; they just thought maybe he ate something bad. I knew he was sick and I told them my thoughts. When my dog started getting more sick, I took him to a different Banfield. They instantly put him on medicine. Two weeks later, he was paralyzed in his back legs because he had a massive tumor pressing up against the spine. We said goodbye to our sweet boy. If this Banfield took the time to assess my dog and not rush to get him out the door, maybe I could have given him pain medicine or done something to help him. I knew he was sick, but the vets didn't hear me out.

Dr truyen is a great veterinarian and took good care of my dog Popeye, we always receive good care…read moreI highly recommend them. Thank you to all staff we appreciate all you do