What a GREAT business. We have been bringing our cars here for service for years. This review…read morewill probably be very short because everyrhing about theses guys can be summed up in one word, GREAT! If you have an emergency, they will figure out how to get you in. They are very reasonably priced. The service is the highest quality as is the repairs. If something goes wrong they will fix that too. The have earned the best of Orlando for the last 3 years! If you are looking for a great autoshop you may want to consider this wonderful shop.

The staff was friendly and professional from the beginning. The repair quality was excellent, and I…read moreappreciated the honest communication.

Wonderful Dealership, really nice cars, outstanding quality, ask for Rich Gray he will advise you…read morewell, trading, financing and knowledge on any car. Thank you.

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

I went there in hopes to get a car suitable for me and i certainly did. I don't have the best…read morecredit so they got me a approved with only a few finances companies. However I did have one thing that helped me and that was a stable income and proof of it. I test drove a few cars and fell in love with a Toyota Yaris they had and my monthly payments ended up being low which was good.

From the owner: Over 15 finance companies to work with, easily approved, just need stable income, pay stubs, proof…read moreof residence and you will be on your way. Also Buy Here Pay Here available. You can fill out an application and view inventory at www.autospotorlando.com Se Habla Espanol

I have just completed my families fourth (4th) automobile purchase with Paul. I have found Paul to…read morebe professional, helpful and trustworthy. Additionally, he is stern. (Like when I want a car and he researches it to find that it has problems. He won't let me buy it!) Paul has walked me through the purchase of a Hummer, Volvo, Mercedes and now an Alfa Romeo. All have been exactly as advertised. I won't buy another car outside of Autoauctionguy.com again! NOT MY REAL PHOTO BTW!

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

Honestly they did such a great job muhamed and Jose where super honest with me and patient both…read moreindividuals I would def recommend again and just the whole place in general everyone was very nice

Misrepresentation of Sales Terms, Failure to Honor Agreement, and Unprofessional Conduct…read more I am submitting this formal complaint regarding a recent vehicle purchase from VIP Auto Enterprise , located in Orlando, Florida due to concerns involving misrepresentation of agreed sales terms, refusal to honor commitments made during the purchase process, and unprofessional handling of my attempts to resolve the matter. Prior to completing the purchase, I was fully transparent with the salesperson about my financial circumstances, including the amount I could afford for my down payment and the specific timeline for when I would be able to pay for the vehicle's permanent tag and registration fees. I clearly communicated that I would not be able to pay for the tag until approximately mid-February. The salesperson assured me that this would not be a problem and specifically stated that if necessary, the dealership would provide and honor a second 30-day temporary tag (not exceeding 60 days total) to allow sufficient time for me to meet the agreed payment timeline. I relied on these assurances when deciding to proceed with the purchase. As the expiration of the initial temporary tag approached, the dealership's management informed me that they would not honor the additional temporary tag as previously promised. They also refused to process the tag paperwork unless I immediately paid the tag and new plate fees, despite my prior disclosure of the payment timeline and the agreement made during the sale. As a result, my vehicle is now illegal to operate, creating significant hardship due to the dealership's failure to uphold the terms presented at the time of purchase. I made multiple good-faith attempts to resolve this matter directly. When I contacted the salesperson via text message and phone calls, my communications were avoided, and I was redirected to the dealership's title clerk. When I spoke with the title clerk, she was dismissive and did not allow me to fully explain the agreement made during the sale. She stated that she would not honor the arrangement because "that is not how they do business," when asked to speak with her manager she advised he was not present also refusing to give me his name expressing that "I don't need to know his name" and then terminated the call abruptly. This interaction prevented any meaningful attempt at resolution. I believe this situation may constitute misleading or unfair sales practices, as I relied on representations made during the transaction which are now being denied.

We were visiting from out of town and needed a check on a battery. The staff were exceptionally…read morecourteous, took care of my concern on the spot, and refused to change me even a nominal fee. Thank you and God bless you all.

After success taking my car there a few years ago I tried Sloan's again. This time was very…read moredisappointing. I was very clear about the current issues when dropping off the vehicle but clearly it was not being written down because I had to repeat myself on multiple phone calls. Although I tested the battery and even had tried to jump start it multiple times with my own cables and jump pack from the tow company, they were insisting I replace my battery to resolve the issue. After picking up my vehicle, I took it home and parked it for the night. Next morning I had the same issues as when I dropped it off to them days before. I do not believe Sloan's was honest about the repairs needed on my car and sold me on an expensive service because they knew the battery location in my vehicle is not easily accessible. Every service being quoted had ridiculous prices behind it. $213 to repair a $20 sensor after the car was already taken apart and paying $181 for diagnostics is insane. $574 to replace a $15 gasket is laughable. $262 to pull off a plastic cover and remove/replace 4 spark plugs, $105 for a $20 air filter. I understand cost of labor involved but some of these mark ups are so unrealistic, they cannot expect any person with even beginner car maintenance knowledge to pay these prices before doing it themselves.

Gary was prompt in his responses. He got the repair done quickly and well under the price…read moreestimate--which we appreciated! Very professional!

Cannot say enough good things about this place. They were super attentive and helpful. They weren't…read morefocused on a big price estimate and really went above and beyond to help me find a financial alternative to my vehicle issue and everyone was extremely helpful! They definitely have a lifelong customer now and I would highly recommend them to anyone who is concerned about being taken advantage of for not knowing much about vehicles.

Jonathan Helped me pick out my vehicle and helped me with a great payment plan super reliable and…read morevehicle was great for my budget very helpful great communication and responsibility definitely shopping here again - Daniel

DO NOT BUY CARS FROM HERE I brought a 2016 Nisan Altima from here it broke in 4 days January 22nd…read moreof 2022 and they refused to refund me.they also have no care for covid safety as no one in the office wears a mask and or social distancing. And before I left I was pulled into an office by Kevin alone away from everyone else and was told to lie to the bank about telling them my car had stuff it didn't for example a sun roof my car didn't come with one but I was told to tell them it did because and his words " if they cut my check short I'll come get your car ". And I was told there was no corporate number and my friend tired to call to get it he hung up on her and tried to call her from his personal line and she didn't answer it because there calls are supposed to be recorded.

Rodrigo was great! I saw the exact car I've been looking for when they posted it on Facebook. He…read morewaited for my for over 4 hours after he was supposed to be off of work on a Saturday and worked out a deal for me to close on the car I wanted. I highly recommend working with him!

I walked into Avis Car Sales ready to buy a car that same day -- I had $30,000 cash saved and was…read moreserious about purchasing. The price listed online seemed fair, but once I sat down to talk numbers, I learned there's an automatic $4,000 up-charge added to every car on top of the advertised price. That alone felt misleading, but what made the situation worse was the attitude and lack of effort from the staff. When I asked why the price was so much higher than what I saw on the website and if we could work something out, the response I got was basically "that's the car you picked." No attempt to understand my budget, no offer to show me other options, and no willingness to actually earn my business. I wasn't expecting miracles -- just basic customer service and someone willing to talk numbers. What really sticks with me is how dismissive they were. I couldn't help but wonder if I was treated that way simply because I'm young. Instead of trying to help a serious buyer with cash in hand, they acted like my questions were an inconvenience. They literally lost a sale because of how they treat people. If they had just taken the time to work with me or show me alternatives, I would have left with a car that day. Between the hidden fees and the lack of respect or effort, I wouldn't recommend this place to anyone. If you want transparency and customer service, go somewhere that actually cares about earning your business

Great staff! Very professional and kind. Good selection of cars and excellent treatment. Highly…read morerecommend!!